COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY

Transcription

1 COMMUNICATIONS PROPOSAL FOR SHELBY COUNTY PRESENTED BY Cindy Sorum 01/11/10

2 January 8, 2010 Bob Seivert Shelby County E911 Service Board 612 Court Street Harlan, IA Dear Bob: The following document is RACOM S proposal for the communications systems/services you are considering. You had requested pricing for some additional licensing to include: a Fire Ground Frequency - $300; and (2) UHF mobile only frequencies - $500. The systems proposed are based on our many discussions, propagation studies and design reviews by RACOM Engineering and our knowledge of Shelby County s specific requirements. All prices quoted include State Contract discounts. We value our relationship with Shelby County and are committed to the successful implementation of this project. Best Regards, Cindy Sorum Cindy Sorum Business Development Manager RACOM CORPORATION

3 TABLE OF CONTENTS SECTION 1 Zetron Series 4000 Radio Console Systems Description Pricing Literature SECTION 2 Zetron Series 3300 VoIP 911 Phone System Systems Description Pricing Literature SECTION 3 Norstar Administrative Phone System Pricing Literature SECTION 4 Door Access Control System Pricing Literature SECTION 4 Narrow Banding Site Infrastructure Replacement and Reprogramming Pricing Mobiles, Portables and Pagers Reprogramming Pricing Mobiles, Portables and Pagers Equipment Inventory Literature

4 SHELBY COUNTY ZETRON CRT CONSOLE SYSTEM DESCRIPTION The ZETRON Integrator RD Console is the most flexible user-friendly communications console on the market today. The console designed for Shelby County is a CRT based Windows XP console, which consolidates all operation into one efficient package. The design includes two individual dispatch positions with a maximum of 15. It can control a combination of 48 separate radio channels or trunked talk-groups. Each console position can be programmed to present the screen layout most desirable for the individual dispatcher. Monitors will display the current status and activity on all channels. System control will be via a three-button mouse. System software includes the extended paging package with two-tone sequential signaling and full featured MDC The 4219 audio panel includes the select and unselect speakers with volume control and LCD screen for the VU meter. The rugged desktop microphone utilizes a gooseneck style boom on a heavy metal base. Each position is equipped with two telephone/radio headset jack boxes that will automatically arbitrate between phone and radio and provide supervisory control or training capacity via a second jack box wired in parallel. Console spare cards are included in the quote. The console is equipped with an auxiliary input/output card to provide console door control. One equipment rack has been included to accommodate the console CEC hardware and power supplies. RACOM will stage the console prior to installation and provide all dispatcher training per a mutually agreed upon schedule.

5 Cindy Sorum 5700 Culwells Rd. Lincoln, NE Phone Fax cindy.sorum@racom.net Proposal Prepared for: Address City State & Zip Code County Phone/FAX Contact Name Contact SHELBY COUNTY EMERGENCY MGMT. 612 COURT STREET HARLAN IA SHELBY BOB SEIVERT BSEIVERT@SHCO.ORG ITEM QTY PART NO. DESCRIPTION UNIT EXTENDED 1 1 OPERATOR POSITION 2 POSITION BUNDLED 4048 RD INCLUDES: (2) INTEGRATOR RD CLIENTS, (2) RD/M 4219 $ 108, $ 108, BUNDLES WORKSTATIONS, (2) SYSTEM TRAFFIC CARDS, (2) M4048 POWER SUPPLIES, (1) M4020 CCE, (2) M4048 CONSOLE INTERFACE CARDS, (4) S4000 DUAL UNIVERSAL CONTROL CARDS AND MANUALS 2 2 OPERATOR POSITION (2) INTEGRATOR RD EXTENDED PAGING PACKAGE SOFTWARE OPTIONS (2) INTERGRATOR RD MDC-1200 FULL FEATURE 3 2 OPERATOR (3) TELEPHONE/RADIO HEADSET INTERFACE ACCESSORIES (1) DUAL TRHI CONNECTOR (2) FOOTSWITCH 4 2 DESKTOP (2) DESKTOP GOOSENECK MICROPHONE MICROPHONE 5 1 COMMON CONTROL (1) M4048 CONSOLE INTERFACE CARD CAGE EQUIPMENT (1) M4048 CHANNEL INTERFACE CARD CAGE (1) M4048 POWER SUPPLY (SPARE) 6 1 RADIO CHANNEL (2) DUAL CHANNEL UNIVERSAL T/R CONTROL CARD (1 SPARE) CARDS (4) DUAL CHANNEL TONE/LOCAL T/R CONTROL CARD (2) HARRIS EDACS WIRELESS DUAL CHANNEL T/R CARD (1 SPARE) (3) HARRIS EDACS WIRELESS INTERFACE MODULE (1 SPARE) 7 1 CONTROL AND (2) AUXILIARY INPUT/OUTPUT INTERFACE CARD (1 SPARE) ADAPTOR CARDS (1) SYSTEM TRAFFIC CARD (SPARE) (1) CONSOLE INTERFACE CARD (1 SPARE) Total Equipment Price $ 108, Installation $ - Subtotal $ 108, Tax Rate Taxes $ - Shipping $ Total $ 108, Terms of Purchase: Net 30 Payment with Order: $22,500 Approximate Delivery Date: 4-6 weeks If applicable, product warranty: One year parts Proposal is valid for 60 days from the date listed below Zetron Series 4000 Radio Dispatch Console System Description: Customer will provide (3) monitors for the system Proposal Presented By: Cindy Sorum Date: Proposal Accepted By: Date: Shelby County Series 4000 Quote rev xls - Printed 1/7/2010

6 Page 2 ITEM QTY Part No. DESCRIPTION UNIT EXTENDED CONTROL ADAPTOR (13) CONSOLE CARD SLOT COVER CARDS CONTINUED (6) CHANNEL CARD SLOT COVER 8 1 COMMON (4) S4000 DUAL CHANNEL MEMORY OPTION - FOR MDC CONTROLLER OPTIONS 9 1 INSTALLATION (11) 25-PAIR CABLES COMPONENTS (8) CONNECTORIZED PUNCHDOWN BLOCKS 10 3 SYSTEM MANUALS MODEL 4048 SERVICE MANUAL, INTERFACE CARDS MANUAL, DISPATCH CONSOLE MANUAL 11 1 HEADSETS (2) 6-WIRE NOISE CANCELLING WIRELESS HEADSET BASE (6) NOISE CANCELLING HEADSET TOPS 12 1 RACK EQUIPMENT RACK WITH SHELVES AND 12-OUTLET POWER STRIP 14 1 EXTENDED YEAR ONE - WARRANTY + LABOR = $1,200 WARRANTY YEAR TWO - HARDWARE, SOFTWARE AND LABOR - $4,920 YEAR THREE - HARDWARE, SOFTWARE AND LABOR - $4,920 YEAR FOUR - HARDWARE, SOFTWARE AND LABOR - $4,920 YEAR FIVE - HARDWARE, SOFTWARE AND LABOR - $4,920 Shelby County Series 4000 Quote rev xls - Printed 1/7/2010

7 series 4000 communications control system Model 4020 CCU Model 4048 CCU Integrator RD Communications Control System The Series 4000 is a programmable, multichannel, multiposition radio control console featuring three operator position styles to meet a variety of user needs. Public Safety Police/Fire EMS/Ambulance EOC/Disaster Management Centers Government Transportation Aviation Maritime Utilities Energy Oil/Gas Mass Transit Railways Facilities Safety & Security Healthcare Casinos System overview Fresh/Waste Water Electric Corporate/College Campuses Hotels/Resorts The Zetron Series 4000 Communications Control System is a full-featured radio dispatch console for a multichannel radio system. It provides operators with an efficient means of monitoring and dispatching with up to 48 radios, both conventional and trunked. A Series 4000 system is comprised of a common control unit and one or more console operator positions. Common Control Units (CCU) The CCU is the central switch that routes audio between radio/phone channels and console operating positions. Series 4000 CCUs are available in two capacities to match your application needs. CCU Channel Operating Cross Channel Model Capacity Positions Patches * 24 *15 with patch card installed Consoles The Series 4000 can be controlled and monitored from up to sixteen console operator positions. Three different styles of console positions are available and may be mixed in the same system: rackmount, desktop, and PC-based consoles. Designed for Reliability Depending on the application, the Series 4000 can be configured for no single point of failure or full redundant operation. The Model 4020 and 4048 CCUs, with their dual system buses, may be configured with dual system controllers and dual power supplies to ensure that no single failure will result in a complete loss of operation. For highly critical applications, the Series 4000 CCUs can be configured for full redundant operation.

8 Radio Interface Compatibility The Series 4000 is compatible with virtually all manufacturers base stations, control stations, and repeaters utilizing local, standard tone or DC control protocols. Depending upon the configuration of the radio, these control protocols typically support frequency selection, activation of CTCSS tones, main/standby selection, and a host of other functions. The Series 4000 may also support a variety of trunked radio systems using the Wireless Console concept. The Series 4000 offers exceptional application flexibility to meet a wide range of user requirements. Operating position types can be mixed or matched, and radios and/or operating positions are easily remoted. wireless consoles & interoperability Consoles manufactured by trunked radio system manufacturers are typically designed to communicate with their trunked radio infrastructure via wired communications links. While this may provide a few operational advantages (such as the ability to override a conversation in progress) the cost for the additional infrastructure interfaces and the cost of the leased wire circuits can quickly add up. This cost may be justified for a large, main dispatch center, but it may be prohibitive for secondary agencies who are sharing the system. The Wireless Console concept allows the Series 4000 to interface to a wide variety of different trunked radio schemes using subscriber units (mobile radios) as control stations. This avoids the extra cost for additional infrastructure equipment and recurring wireline leases. In most cases, Series 4000 operators can access the full set Integrator RD Workstation (w/model 4219) of features present on the subscriber unit (including PTT ID), but with the subscriber unit located where needed for proper RF coverage. For Wireless Console operation Zetron s advanced PC-based radio dispatch software, Integrator RD is recommended. Because of the wide variety of wireless trunked radio interfaces, Zetron s Series 4000 is an ideal platform to support communications interoperability. The Series 4000 may be used to patch together two or more agencies using different trunked radio schemes to communicate with each other. For on-scene communications, a small version of the Series 4000, the Model 4020, can be installed in a mobile communications van and used for both tactical dispatching, as well as onscene interoperability patching. The following is a list of currently available Wireless Console interfaces. Certain options for designated radios may be required. Call Zetron for details. Motorola ASTRO Compatible with Motorola ASTRO Quantar/Quantro base stations via the Motorola DIU-3000 digital interface Supports conventional, CAI (P25), ASTRO 25 PTT, channel selection, PL/NAC selection, repeat on/off, coded/clear and encryption key selection EF Johnson 5300 Series Compatible with the EF Johnson 531x/532x (VHF), 533x/536x (UHF), and 538x (800 MHz) mobile radios (may not be compatible with the 53SL Series) Supports analog and P25 conventional, and SMARTNET /SmartZone, ASTRO and P25 trunking PTT ID, status messaging and 15 control functions including channel/talk-group selection, PL/NAC selection, talk-around on/off, coded/clear and scan on/off Model 4118/4115 Rackmount Console LAN/WAN Model 4020/4048 Common Control Unit Local Base Station Remote Base Station/Repeater (leased lines) Local Control Station RF/MW Link Model 4018 Desktop Console Remote Base Station/Repeater (control station interface)

9 Motorola iden Compatible with the Motorola R750+ and i325is radios, and ELUTIONS R1600I Supports Nextel Nationwide Direct Connect SM or crossfleet private calls and Nextel Group Walkie-Talkie (cross fleet group calls) on some radio models PTT ID, status messaging, call alerts, local area group calls, target area group calls, and in-fleet private calls M/A-COM EDACS with M/A-COM Orion, Jaguar 725M, and M7100IP radios P25 with M/A-COM M7100IP Radio Group and local ID display Group calls, individual calls and emergency calls MPT 1327 Compatible with the Motorola GM1200, Tait T2020, 2035, T2040, and TM8255 radios with MAP27 options New 1327 & Kenwood Radios Compatible with the Zetron Model 427 for direct connection to Zetron infrastructure Compatible with the Tait MAP27 Gateway for direct connection to Tait infrastructure Kenwood TK-x80, TK-x180, and TK-5x10 Compatible with the TK-780/7180, 880/8180, 980 and 981 radios Supports LTR and Passport (TK-x80 and x180) trunking Supports P25 conventional and trunking (TK-5x10) Supports a subset of Kenwood Fleetsync analog signaling including PTT ID and status ID display 15 control functions including channel or talk group selection, monitor, coded/clear and talk-around Feature Summary The Series 4000 was designed to simplify the job of operating a multichannel system, allowing operators to concentrate on the content of their dispatching task. Product features include: Programmable Controls Button functions are fully programmable. Each is clearly labeled to provide function association. All primary functions are performed by a single keystroke. Up to Three Unselect Speakers A Select speaker and up to three Unselect speakers provide a left/right audio effect, making it easy to distinguish whether the call was from the primary (Selected) channel or another channel. Selecting a channel moves its monitor audio to the Select speaker. Unselected audio channels can be divided and routed to one of three Unselect speakers by operator selection. Channel Check Integrated Instant Recall Recorder Option The Series 4000 may be configured to provide a per channel instant recall recorder. Recording duration is 4 minutes for each channel, and playback is through the Select or Unselect speakers. If a radio call is received during playback, the recorded audio is paused. Emergency Alert/Acknowledge With mobile and portable radios equipped with MDC-1200 protocol, a user can press a button to transmit an emergency ANI signal to request immediate help. Integrator RD provides an efficient way for the dispatch to receive the identification information, send an acknowledgment back to the radio, and respond to the emergency. Instant Call Paging The operator may tone out an entire sequence of pages with the press of a single Instant Call button. A two-level menu allows pages to be grouped into a logical structure (e.g. Police, Fire, EMS ) for easy access. Paging sequences are automatically routed to the proper channel and frequency, minimizing errors. Paging sequences may contain selfinitiating alert tones for indicating specific types of events. The button s indicators provide a check list to verify that the proper pages were sent. Multi-format capability eliminates the need to have a different encoder for each type of pager/decoder. Patch Channels may be patched to other channels or telephone lines. The operator may monitor the patch and operate on other channels. One patch can involve more than two channels. Multiple concurrent patches are supported. Simul-Select The operator may select multiple channels simultaneously so that one dispatch may be broadcasted to several channels at once. Group-Selects may be invoked to select predetermined groups of channels. Individual Channel Volume Each channel s volume may be set independently, allowing the operator to prioritize listening based on volume level. A digital display shows volume percentage, allowing accurate settings without audio present. Minimum audio levels can be programmed to avoid missed calls. Mute/All-Mute Channel muting instantly reduces the volume of a channel to a predetermined level. Removing a source of unnecessary traffic helps the operator to concentrate on the task at hand. All-Mute instantly reduces the volume of all non-selected channels at once. Call When channel activity is present, the channel s CALL indicator activates, making it easy to locate the source of the call. The call indicator remains on for a few seconds after the activity stops in case the operator was busy. Busy Whenever another console is transmitting on the channel, the channel s BSY indicator illuminates. This makes it easy for the operator to distinguish parallel console transmissions from field activity. Transmit The operator may transmit over the selected channel simply by pressing the Transmit button or by pressing the optional foot-operated transmit switch. With Instant Transmit, the operator may transmit over a non-selected channel in order to give a brief reply without changing channel selection.

10 Last-Call Transmit The operator may transmit on the last channel that experienced activity, allowing a call to be answered without knowing the channel that it occurred on. Volume Enhance (PC based console only) To help the operator focus on important messages, audio on the indicated channel may be instantly boosted to an operatorcontrolled, preset level. Level Meter The LCD bar-graph level meter shows the level of the transmitted voice so the operators can speak at the proper level during transmissions. The meter also indicates level when call activity is present on the selected channel. Coded/Clear For channels supporting encrypted speech, this allows selection of encrypted or clear voice transmission. Positive Mode Control can be enabled to ensure that the proper encryption mode is always being used. This supports Motorola Digital Voice Privacy using late model Motorola fixed RF stations, including those using the Motorola DIU-3000 Digital Interface Unit. Console Intercom Allows an operator to call and talk to another console operator within the system without using the phone or leaving the position. Only the called console is involved; other console operators are not affected. Auxiliary Input/Output Operators may control various contact-closure operated devices (such as lights, door locks, and voter controls) from the console. External inputs (such as voter displays and alarms) may be monitored at the console. Alert Up to four different alert tones may be transmitted to indicate the type or priority of the dispatch to follow. Operating Positions Desktop Console Model 4018 For users requiring a compact desktop console with styling suitable for an office environment, the Model 4018 represents an ideal solution. Measuring 9 x 18 x 14 (HxWxD), the Model 4018 features an attractive two-tone clam-shell design with select and unselect speakers, clock/audio level meter, volume controls, and a built-in paging encoder. The Model 4018 supports a total of 76 buttons for control of system, channel, auxiliary I/O, and paging functions. Two LEDs adjacent to each channel control button indicate status of the various channel functions and auxiliary I/O devices. Although the Model 4018 can handle up to 24 channels, the typical system does not exceed 6-10 channels due to the limited number of available buttons. Users requiring more channel capacity than this should consider either the Model 4118/4115B or the Integrator RD workstation. Rackmount Console Model 4118/4115B For users who require a rackmount installation or need a console with up to 24 channel capability, Zetron offers the Model 4118 Dispatch Console and Model 4115B Console Expander. Each unit is 5 1/4 high x 19 wide with a panel designed to facilitate mounting in a standard EIA 19 rack. The Model 4115B Console Expander provides 60 programmable function keys, each with dual LEDs for status indication of key functions. At least one Model 4115B is required with each Model This configuration provides functionality that is identical to that of the Model 4018 with the added advantage of expandability. Up to three Model 4115Bs can be interfaced with a Model 4118, providing as many as 196 buttons for control of channel, auxiliary I/O, Instant Call pages, and other functions. PC-Based Console Integrator RD Workstation The Integrator RD radio dispatch workstation is comprised of a host computer, monitor, Integrator RD software and either the Model 4217B Audio Panel or the Model 4219 Audio Interface. The Integrator RD workstation is the most sophisticated and largest capacity operator position in the Model 4217B Series 4000 family. For applications requiring state of the art performance, the Integrator RD workstation supports multi-tasking, networking, and multiple monitors. The Model 4219 is equipped with a pair of high quality of 5-watt speakers, each with their own volume control and voice modulated LED. The Model 4219 slim-line audio panel may be flexibly mounted behind, under or on top of the work surface, and is sufficiently sized to serve as a stand for 15 and smaller LCD video monitors. Model 4219 Operating under a Windows XP Pro or Windows Vista platform, Integrator RD displays up to 36 channels on a single screen, providing a compact and intuitive means of controlling even the most complex radio system. With its multi-screen user interface, Integrator RD can easily accommodate up to 48 channels, hundreds of Instant Call pages, and a generous number of external alarm inputs and control outputs. Integrator RD also supports multiple languages including English, French, Spanish, Chinese and Arabic.

11 Screens may be customized by the agency for a variety of tactical situations and later recalled with a single mouse click. Thus, only necessary channels are present on the screen even when dispatch requirements change from hour to hour. Control actions are accomplished with simple point and click mouse operations or, when appropriately configured for touchscreen operation, by touching an icon on the screen. Integrator RD allows several types of information (e.g. ANI calls and alarms) to be presented to the operator as a descriptive name or phrase rather than an ID number. Pages can be initiated by direct entry of a cap code or with an Instant Call button. Instant Call pages of a given type may be grouped into logical folders to simplify and speed operator access. With the optional User Logon feature users may use the Text Intercom to send messages between workstations. Also administrators can give advanced feature permissions to supervisors. For additional detail, please contact Zetron for a copy of the Integrator RD specification sheet. COMMON CONTROL UNITS The Common Control Unit, or CCU, is the central switch that routes audio and control signals between the dispatch operating positions and external communications devices such as radios and telephone lines. The modular architecture of the Model 4020 Series 4000 CCU allows a system to be configured to economically meet the user s current needs while providing a cost-effective upgrade path for future expansion. Two sizes of common controllers are available. The Model 4020 provides a single card cage solution for applications requiring up to 20 channels. For larger applications, the Model 4048 accommodates up to 48 channels and 16 operating positions. Both employ the same architecture and a common set of circuit cards. Each can be configured for no single point of failure with dual system busses, dual power supplies, and dual controllers. Standard features include a dial-up diagnostic port for remote monitoring, provisions for connection of an external time reference, and dual voltage (12 VDC and 120/240 VAC) operation with the Model 4048 power supply. An optional Radio System Management software package allows users to collect usage statistics on a by channel and by position basis. Circuit card options to populate the Model 4020 and 4048 CCU include: System Traffic Controller, Console Interface, Dual Channel T/R Control, Auxiliary I/O, and Patch. The System Traffic Controller, or STC, performs the central control function for all cards in the CCU. STC s may be operated individually, or in a redundant configuration with one operating in hot standby. In the event that the primary card fails, the hot standby unit assumes control without interruption. The STC features ports for remote diagnostics via a modem, a diagnostic printer output, an external time reference, and radio system management output to an external PC executing the Radio System Management software. Up to 4MB history of card configuration reports, system changes, and errors are stored on the STC for Zetron Service Assistance. The Console Interface Card provides the interface circuitry to connect the CCU to one dispatch console position (desktop, rack, or video). The Dual Channel T/R Control Card provides a twochannel interface capability for base stations, control stations, repeaters, POTS telephone lines, PAs, or intercoms. Selected dual channel cards can optionally be configured with Channel Check, an integrated four minute per channel instant recall recorder. Each Auxiliary Input/Output Card provides relay outputs and discrete inputs for control/monitoring of external devices. Typical applications include room light control, remote door opening, intruder alarms, intercom signaling, and voter inputs. The card also contains an IRIG-B decoder to support an interface with external time references using that protocol. The Patch Card is mandatory for applications requiring cross-channel patch capability. Both radio-to-radio and radioto-telephone patches are supported. The Patch Card may be configured for 3 levels of patch paths; 8, 16, or 24. The optional VoIP Console Gateway allows any Integrator RD console position to be remoted from the CCU via an agency s LAN/WAN. This gives great flexibility in placement of dispatch positions anywhere the LAN/WAN is available. Model 4048 Shown mounted in optional cabinet. Contact Zetron for cabinet options and pricing.

12 PROGRAMMING OF CONSOLES One of the unique features of the Series 4000 system is that it is fully field programmable with the Console Programming System for Windows (CPSW) or Radio Dispatch Programming Software (RDPS), and a Windows 2000, Windows XP, or Windows Vista PC. CPSW and RDPS not only allow channels to be configured for various types of base stations, but they also allow any button to be assigned any available function. This eliminates costly upgrades while allowing the system manager to reconfigure the buttons (or icons) at any time in order to accommodate new operating procedures or radio system changes. Key top labels are removable and do not require engraving, allowing the keys to be relabeled as easily as they are programmed. Standard key top legends are supplied by Zetron while custom legends may be created in the field using transparent key tops. Radio Dispatch Programming Software (RDPS) for the Integrator RD workstation. Consoles are shipped from the factory programmed and labeled to customer specifications. Changing the function of a key is simply a matter of using the cursor to select a new function from a menu-style list on the computer screen. When all selections are made, the new configuration is saved on the diskette and printed out for a paper copy. The console to be changed doesn t have to be taken out of service until all programming changes have been completed and saved on diskette. When ready, stored configurations are downloaded to consoles in a matter of seconds. Configurations can also be uploaded from a console to a PC for storage or modification. INSTALLATION AND MAINTENANCE The Series 4000 is easy to install because of its skinny wire design. The Common Control Unit is typically installed in an equipment room near radio and telephone line terminations where the bulk of the wiring is performed. Only 5-pairs of wires must be run from the equipment room to each console. This not only simplifies cable routing but reduces cable costs. Connections between the Common Control Unit and the radio/telephone terminations are via 25-pair cables and punchdown blocks. Standard or lightning-protected punchdown blocks are available. Dispatch consoles may be separated from the Common Control Unit by any distance. Short distances allow direct wiring via 5-pair cable, while longer distances require the use of modems. When modems are used over leased lines, only 5-pairs of audio grade lines are required. When used over microwave, only three full-duplex channels are required. Channel configuration is performed by CPS/RDPS, jumpers and switches. Each channel may be configured for 2-wire, 4-wire or 6-wire (E&M), full-duplex or simplex, high or low impedance. Channel test points and level adjustments are accessible without the need for an extender card. All channel status LEDs on the cards are visible from the front of the Common Control Unit. Each card in the Common Control Unit performs continuous self-diagnostics. If a serial RS-232 printer is connected to the system, the diagnostics can be automatically recorded. The supervisor s console is notified in the event of a problem. The distributed microprocessor architecture of the Series 4000 is tolerant to component failure and can operate despite the loss of a channel or console. LED indicators identify which card may be causing a problem. A card or an entire console may be removed or replaced while the system is in operation. The service manual contains full schematics, parts IDs and parts lists. Factory service, spare boards, and spare parts kits are available. Available for-fee services include factory or on-site training, on-site commissioning, and after-hours service technician support. ACCESSORY COMPONENTS Microphone/Headset Options A wide range of microphone and headset options are available. Each type is compatible with the desktop, rackmount or video consoles. Options include console-mounted gooseneck microphone, desktop microphone with PTT bar, headset jack with volume control, secondary training headset jack, and PTT handset with cradle. Any console may be equipped with two of the options; one gooseneck or desk microphone, and one headset or handset. Smart audio switching always ensures that the proper microphone is activated. Plugging a headset into its jack or lifting the handset from its cradle automatically switches the select audio from the console speaker to the earpiece. The footswitch option allows hands-free transmit and monitor operation.

13 Modems An external modem pair is used to remotely locate a dispatch console up to a mile from its Common Control Unit when the distance between them exceeds 2000 feet. The modem provides amplification of audio signals and conversion of data signals to in-band audio signals. Telephone Radio Headset Interface The Telephone/Radio Headset Interface allows the operator to use a common headset for both telephone and dispatch console. Under normal circumstances, the audio from the console s select channel is presented in the operator s headset. Upon activation of XMIT, the operator s voice is directed to the selected channel of the console. When the telephone instrument is taken off-hook to answer a call, select channel audio reverts back to the console s select speaker, and telephone audio is presented in the operator s headset. The operator may then carry on a full-duplex telephone conversation using the headset. While off-hook, radio dispatch is muted to the phone caller. Requires off-hook contact closure from telephone for automatic switching. CAD Encoder Port For operator positions equipped with rackmount or desktop consoles, a paging encoder provides a Computer Aided Dispatch (CAD) port which allows the CAD system to select the proper tone sequences and channels, eliminating much of the potential for error. CAD interface is an optional feature on the Integrator RD workstation. Instant Recall Recorders Zetron s Instant Recall Recorders are used to temporarily record and replay radio and/or telephone traffic that passes through a dis patch position. They allow the operator to replay for verification his or her recent traffic without having to leave the position to search for the recording at the logging recorder. The Integrator IRR Instant Recall Recorder is a PC-based voice recording application which adds Intelligent Integrated Workstation (IIWS) call recording/playback capability to telephone and/ or radio dispatch systems. Zetron also offers the Model 3022 for rackmount console positions, which can be configured to meet specific needs. Automatic Number Identification (ANI) Field units equipped with ANI encoders may be identified at the console whenever they transmit, providing instant identification of the calling party. ANIs may be stored and queued so that multiple ANIs may be reviewed in the order in which they were received. The rackmount console operates like the desktop with its single display. The Integrator RD workstation displays the ANI, or its alphanumeric alias, in each channel s display area. ANI formats supported include DTMF, 5/6 tone, GE-Star and MDC Tone Remote Adapter Zetron s Model 250 Tone Remote Adapter adapts to most EIAstandard base station radios so they can be controlled by a dispatch console operator. Multiple channel selection for up to 15 frequencies, up to six control outputs, and monitor and transmit (PTT), make the Model 250 a powerful unit. 12 preset configurations of channel combinations, control outputs, and monitor functions make the Model 250 easy to use. Door Intercom Interface The Door Intercom Interface allows intercom station call and audio signals to be monitored and controlled via the operator consoles. The press of a station s call button provides audible and visual indicators to the operator. The operator may select one of up to 12 stations to monitor or speak through. Compatible with common 3- or 4-wire intercom modules such as Aiphone LE-D. (Not suitable for multi-master intercom systems.) VoIP Console Gateway The optional VoIP Console Gateway allows any Integrator RD console position to be remoted from the CCU via an agency s LAN/WAN. This gives great flexibility in placement of dispatch positions anywhere the LAN/WAN is available.

14 SPECIFICATIONS Transmit Electrical Specifications Audio Output +10 dbm max. into 600 ohm line Output Impedance Transmit: 600 ohm balanced. Idle: 600 or 3500 ohms Distortion <2% at full output. Hum, Cross-Talk all 50 db at full output Microphone Input -65 dbm for full output Aux. Mic Input -20 dbm for full output Page/Spare Input -15 dbm, not compressed Frequency Response -3 db to +1 db from Hz except guard tone notch Compression Input level increase of 30 db above knee of compression causes <3 db output increase Receive Electrical Specifications Input Impedance 600 or 10K ohm (4-wire) 600, or 3500 ohm (2-wire) Line Balance 66 db at 1000 Hz Rx Sensitivity -30 dbm max. at knee of compression; adjustable Frequency Response -3dB to 1 db from Hz except guard tone notch Compression Input level increase of 30 db above knee of compression causes <3 db output increase Distortion < 2% Call Light Sensitivity 20 db below knee of compression (vox operation) Audio Outputs 5 watts into 4 ohms Mute Programmable from 0 to -50 db All-mute time programmable Physical Specifications (H x W x D) Model x 18 x 14 inches Model x 19 x 4.5 inches Model x 19 x 2.25 inches Integrator RD Workstation Video Display Varies with selected monitor M4217 Audio Panel 5.25 x 19 x 4.5 inches M4219 Audio Interface 1.75 x 19 x 7 inches Model 4048 Chan. Card Cage x 19 x 9.75 inches Cons. Card Cage 17.5 x 19 x 9.75 inches Power Supply 3.5 x 19 x 9.75 inches Model x 19 x 10 inches Dust/Liquid Ingress NEMA 1, IEC IP 30 Operating Temp 0 to 45 degrees Celsius Other Electrical Specifications Capacity (M4048) 2-48 Channels 1-16 Operating Positions (15 w/ Patch Card) Capacity (M4020) 2-20 Channels 1-6 Operating Positions Console Interface 3 audio pairs (Select, Unselect, MIC) and 2 data 9600 Baud) Channel Audio 2-wire simplex/half-duplex, or 4-wire half/full-duplex Channel Control Local, E&M, Tone Remote, DC* Remote, Telephone (end-to-end), and selected trunking radio protocols DC Control Programmable from + 15 ma in 2.5 increments, plus + 5.5, 6.0, 11, and 15.5 ma. Operable up to 8K ohm loop resistance. Accuracy ma Tone Control 15 standard tones supported, programmable (in 100 Hz increments) to Hz. High Level Guard Tone duration msec. Function Tone duration 40 msec. Guard Tone Freq Hz, alterable. Tone freq. accuracy + 0.2%; timing accuracy +1.0 Local Control PTT normally open relay contact rated 1.0 A at 24 VAC/DC E&M Control Tx control via PTT relay, external 48V required Trunking Control EDACS, MAP27, iden, P25, SNSZ, LTR, PassPort Busy Chan. Detect Local Cross-Busy detection; Guard Tone or DC Control detection (LOTL) Time Synch IRIG-B (with Aux I/O Card) RS-232 (1200, 2400, 9600, 19.2 Baud) Radio Management Port RS-232 (1200, 2400, 9600, 19.2 Baud) Logger Port RS-232 (1200, 2400, 9600, 19.2 Baud) Modem Port RS-232 (1200, 2400, 9600, 19.2 Baud) Recorder Outputs 1 per channel (Tx/Rx audio summation), plus 1 output per console. 0 dbm level, 600 ohm single ended Power Input (M4048) VAC VAC Hz VDC 280 Watts maximum Power Input (M4020) VAC 2 amps Hz 150 Watts maximum Approvals FCC part 15, FCC part 68 Contact Zetron for a copy of a detailed Configuration Guide. * Model 4020 modular power supply supports up to 5 simultaneously keyed DC remote channels when Model 4020 card cage is fully populated. For greater capacity, select Model 4048 power supply, or the Model 4020 dual power supply. For more information on this and other Zetron products, contact: ZETRON USA PO Box Redmond, WA USA TEL FAX zetron@zetron.com ZETRON UK Campbell Court Bramley TADLEY Basingstoke RG26 5EG UK TEL +44 (0) FAX +44 (0) uk@zetron.com ZETRON AUSTRALASIA PO Box 3045 Stafford Mail Centre Stafford QLD 4053 Australia TEL FAX au@zetron.com 2008 Zetron, Inc. All rights reserved. Zetron is a registered trademark of Zetron, Inc. All trademarks are properties of their respective owners. See Zetron price list for option pricing. Specifications subject to change without notice W May 2008

15 SHELBY COUNTY ZETRON SERIES 3300 VoIP 911 TELEPHONE SYSTEMS DESCRIPTION The ZETRON Series 3300 VoIP E9-1-1 Telephone system is designed to help Shelby County respond to emergencies quickly and accurately, resolve critical compatibility issues and comply with industry and Federal standards including Wireless Phase 1 and 2. Shelby County s system includes a 24-Call IP system with 24 Analog input ports, a 911 Server with PC, (6) E911 trunks, 10 Caller ID Lines, Integrator Reporting System, SQL 008 Server, and recommended spares. The 3300 is CRT based and includes two individual Integrator dispatch positions with Windows XP Pro, Dell Workstations and Client Software. Each position is equipped with IRR (instant recall), backup Key Desktop phones and TDD. Shelby County s system provides (6) E911 trunks and (10) Caller ID lines. The 3300 is designed for any combination of administrative, ringdown, emergency lines and E911 trunks up to a total of 100 providing the opportunity for future growth. It is Phase II ready and fully NENA compliant. The Key Service Unit (KSU) will be located in your equipment room and includes: (1) IP Call System, (1) Station Card Shelf, (3) Station Cards (1 Spare), (3) AC Interrupter Cards (1 spare), (7) E911 Trunk card (1 spare), (11) Caller ID Line Cards, (4) Station Ringdown Line Cards, (3) AC Talk Supplies (1 spare to meet NENA standards), (3) Workstation Power Supplies (1 Spare), (1) RS-232 Serial Port Card with 2 ports, (1) Server License, (3) CTI cables, (1) EX E9-1-1 Controller with ALI, (2) Line Card Shelves, (2) Rack Distribution Cables, (1) 8-Port Ethernet Hub, (3) CO/PBX cables, Punchdown Blocks, (1) 1200 Baud ALI database modem, and a Call Detail Record Printer. A 72 equipment rack is being provided to accommodate the equipment. In the event of failure built-in alarms notify PSAP personnel, and using an IP VPN secure connection, the system can be supported remotely. The distributed architecture of the system and high mean time between failures design ensures high availability and minimal impact in the event of failure. Spares have been provided to allow hot-swappable component replacement while the system is operating.

16 CAD and GIS interfaces are standard on the The CAD port can be used by both CAD and Mapped ALI systems to automatically populate address fields and display map locations. RACOM will configure the system prior to installation in cooperation with county personnel. All dispatcher training will be provided per a mutually agreed upon schedule. An optional hardware/software extended warranty has been quoted for one year and five years.

17 Cindy Sorum 5700 Culwells Rd. Lincoln, NE Phone Fax cindy.sorum@racom.net Proposal Prepared for: Address City State & Zip Code County Phone/FAX Contact Name Contact SHELBY COUNTY EMERGENCY MGMT. 612 COURT STREET HARLAN IA SHELBY COUNTY EMERGENCY MGMT BOB SEIVERT BSEIVERT@SHCO.ORG ZETRON SERIES TELEPHONE SYSTEM ITEM QTY PART NO. DESCRIPTION UNIT EXTENDED 1 1 OPERATOR POSITION OPERATOR, 2-POSITION BUNDLE INCLUDES: (2) INTEGRATOR 911 CLIENTS, (2) INTEGRAT$ 141, $ 141, BUNDLES IRR, (1) 911 SERVER LICENSE, (1) STATION CARD SHELF, (2) STATION CARDS, (3) CTI CABLES, (1) EX E911 CONTROLLER WITH ALI, (2) LINE CARD SHELVES, (2) E911 TRUNK CARDS, (2) RACK DISTRIBUTION CABLES, SHELF BLANKS, AND MANUALS $ $ 2 1 VOIP CALL SYSTEM IP CALL SYSTEM, 24 CALL (HIGH AVAILABILITY) BUNDLES $ $ 3 1 VOIP CALL OPTIONS (2) IP CALL GATEWAY, FXO, 12 PORT (2) RACK ENCLOSURE $ $ 4 1 INTEGRATOR SUITE INTEGRATOR REPORTING SYSTEM SOFTWARE $ $ 5 2 DESKTOP D 40 KEY DESKTOP CONSOLES $ $ 6 2 CONSOLE OPTIONS TDD OPTION $ $ 7 1 STATION CARD PRIMARY STATION CARD (SPARE) SHELVES & STATION STATION CARD SLOT COVER CARDS & VOIP $ $ 8 1 ALI CONTROLLER (2) 1200 BAUD ALI DATABASE MODEM OPTIONS (1) CDR PRINTER (1) CDR PRINTER "Y" CABLE $ $ 9 1 LINE CARD SHELVES (3) AC INTERRUPTER CARD (1 SPARE) AND LINE CARDS (5) S3300 ADVANCE E911 TRUNK CARD (1 SPARE) (11) S3300 ADVANCED CALLER ID LINE CARDS (1 SPARE) (4) STATION RINGDOWN LINE CARD (1 SPARE) $ $ 10 3 POWER SUPPLIES (3) AC SIG/LAMP/RING SUPPLY (1 SPARE) (3) AC TALK SUPPLY, -48 VDC (1 SPARE) $ $ 11 1 CABLING AND (3) CO/PBX CABLE INSTALLATION (3) CO/PBX PUNCH BLOCK Total Equipment Price $ 141, Installation $ - Subtotal $ 141, Tax Rate Taxes $ - Shipping $ Total $ 141, Terms of Purchase: Net 30 Payment with Order: $28,000 Approximate Delivery Date: 6-8 Weeks If applicable, product warranty: One year parts Proposal is valid for 60 days from the date listed below Shelby County 3300 Quote xls - Printed 1/7/2010

18 System Description: Series 3300 VoIp telephone System including 24-Call IP system with 24 analog input ports, 2 CTI positions with PC's and 3240D backup position, customer provided 911 Server, (6) 911 Trunks, 10 Caller ID Lines, and recommended spares. Proposal Presented By: Cindy Sorum Date: Proposal Accepted By: Date: ITEM QTY Part No. DESCRIPTION UNIT EXTENDED 1 INSTALL E911 PROGRAMMING 12 2 COMPUTERS WINDOWS VISTA PC, DELL OPTIPLEX ARMS 13 1 COMPUTER PC (2) 2-PORT (DUAL DVI OR VGA) PCI EXPRESS VIDEO CARD, 128, MB CARDS (1) RS-232 SERIAL PORT CARD, 2-PORT 14 1 COMPUTER NETWORK 8-PORT ETHERNET HUB 15 2 EQUIPMENT RACKS 77" EQUIPMENT RACKS WITH SHELVES 16 1 LABOR/TRAINING ENGINEERING, SET-UP, SYSTEM CONFIGURATION, PROGRAMMING AND TRAINING 17 1 OPTIONAL (1) INTERGRATOR REPORTING SYSTEM - $5,450 INTEGRATOR (1) MICROSOFT SQL 2008 SERVER W/10 CALS - $5,350 SUITE SOFTWARE 18 1 OPTIONAL ONE YEAR WARRANTY - HARDWARE, SOFTWARE, AND LABOR - $6, FIVE YEAR WARRANTY - HARDWARE, SOFTWARE AND LABOR - $26, OPTIONAL 3 OVER 3 DESKTOP MONITOR MOUNTS - $ EACH X 2 = $ CHIEF MONITOR MOUNTS Page 2 Shelby County 3300 Quote xls - Printed 1/7/2010

19 Series 3300 VOIP call-taking system Series 3300 Integrator Model 3240 Series 3300 Controller SIP Phone Model 3299 FEATURES call handling immune from PC or IP network failures VoIP intelligent call overflow of voice and data to alternate Series 3300 equipped PSAPs Next generation ready Automatic Phase II Wireless ALI Repeat on primary or alternate Series 3300 system Full IP Remote call-taker positions from central Series 3300 Economic addition of administrative IP phones Standards-based using Session Initiation Protocol Extensive feature set of well established Integrator Computer Telephony Integration (CTI) Dynamic Line Buttons with descriptive labels Fault tolerant, high availability architecture Convert Series 3200 to IP capable Series 3300 without a forklift replacement Introduction Zetron s VoIP emergency call-taking system is a standards-based solution that offers the advantages of IP without risking reliability or performance. It is built upon an IP core and uses the widely accepted Session Initiation Protocol (SIP). Yet, the extensive set of features available in Zetron s Integrator Computer Telephony Integration software are not sacrificed. The Series 3300 accepts standard trunks, 7-digit emergency lines, caller ID lines, wireless Phase 1 or 2, or, if the PSAP has service from a VoIP provider, VoIP calls. After the call is received, calls are routed to ring at the call-taker position without any additional call-processing delay. At the position, the call-taker can answer the call with a mouse, keyboard, touch screen, or telephone set, which is always present to maintain the call in case of PC failure. With the Series 3300, calls can be transferred manually or automatically to a PSAP s alternate emergency calltaking system over IP, avoiding the Central Office. SYSTEM FEATURES Built on Proven Technology The Series 3300 integrates proven technology to deliver essential solutions for today s IP capable PSAP. By using proven technology, such as Integrator 9-1-1, the Series 3300 is a reliable, feature-rich product that sacrifices nothing while delivering IP s benefits Call Processing The architecture of the Series 3300 isolates the call so it is unaffected by IP security attacks or network congestion. This means that if the Server goes down, the call-taker can still answer trunk calls. The Series 3300 rings at the call-taker position without the extra call conversion and processing time found with other architectures that convert CAMA to IP on each and every call. High Reliability The distributed architecture and high MTBF design of the system ensures not only high availability, but also minimal impact in the event of a failure. The Series 3300 has built-in redundancy which ensures compliance to NENA reliability standards with two levels of power redundancy available. When properly configured a single failure typically impacts only one console or

20 trunk, but never more than half the system. Making extensive use of optical and physical isolation maximizes the probability of withstanding lightning strikes so calls can continue to be processed. Diagnostics and Maintenance In the event of a failure, built-in diagnostics generate alarms to PSAP personnel, and if optionally equipped, to remote repair technicians. Using an IP VPN or secure dialup connections, the system can be supported remotely. This includes ALI controller updates and full remote diagnostics. The system design allows components replacement while the system is operating. Thus power supplies, cards and consoles can be replaced with minimal disruption to service. Future Ready The Series 3300 is a reliable emergency call-taking solution that has all of the IP capabilities necessary for today. It can grow and expand to meet future requirements as the needs and technology constantly evolve. Since the Series 3300 is designed, developed and maintained by Zetron s experts, it will easily adapt to meet or exceed technology needs of tomorrow and beyond. Conversion Path from Series 3200 With the Series 3300, your current Series 3200 product can be converted to a Series 3300 if and when the need arises. And due to the use of Integrator suite software, call-takers familiar with using the Series 3200 can begin using the Series 3300 with minimal retraining. IP FEATURES Network of PSAPs By using a standard means of connection, the Series 3300 can send or caller ID calls between PSAPs over IP without going back through the Central Office. This creates the opportunity for PSAPs to build call-taker back-up in support of large incidents or for a 24/7 PSAP to relieve a part-time PSAP after business hours. Intelligent Call Overflow In addition to manual transfers and night service, the Series 3300 has intelligent call overflow over IP. Series 3300-equipped PSAPs with intelligent call overflow between them exchange data messages that indicate their status and readiness to accept an IP transfer. It senses when all call-takers are busy then searches that call-takers are available in the designated back-up PSAPs before transferring the call. Call Data Delivered with the Call When manual transfers, night service, or intelligent call overflow occur, it is important that the receiving PSAP call-taker know where the call came from, accurate ANI/ ALI, and the call priority. The Series 3300 provides this information. Since the back-up PSAP may not have the same ALI provider, all ALI look-ups go back through the PSAP initially receiving the call. Dynamic Button Line Groups The Series 3300 s IP Call Server also includes options for grouping and pooling calls, so multiple incoming lines can be represented on a single button on the Integrator screen. This reduces the number of resources your calltakers must manage.

21 Interactive Voice Response (IVR) For incoming administrative calls, it is useful to have a voice prompt to help guide the caller to the proper extension. Voice prompts are available and can be locally recorded so a single line can be directed to any of several phones. VoIP Remote Positions Sometimes it is desirable for small back-up sites with one or two call-takers to be economically provisioned without the need to install the CPE back-room equipment at each location. The Series 3300 s VoIP Remote Position option enables this over the IP network. All that s required at the remote position is a small interface unit and Integrator CTI. This could result in circuit cost savings. Integrator ALI Call-Taking Extension Zetron s Integrator ALI call-taking extension (ACE IP) is a software-based telephone that can be run on any typical office computer or laptop that shares a network connection with the Series 3300 E9-1-1 Call taking System. The Integrator ACE IP is capable of handling calls in a busy-overflow environment or calls that are manually transferred directly to it. For incoming calls, ACE IP provides the user with a text display of the ALI information that was provided to the 3300 system. The Integrator ACE IP soft phone provides a cost-effective backup position for periods of unusually high traffic, making it ideal for Emergency Operation Centers (EOCs) located in the same building. SIP Administrative Phones The Series 3300 offers the opportunity for PSAPs to install SIP telephones for administrative personnel easily and economically. The system can support any standard SIP based phone set. The Series 3300 can also tie into other PBX systems that serve other agencies to create an integrated system. OTHER FEATURES System Capacity The system can expand up to 90 call-taker positions. The number of incoming lines or trunks is dependent upon whether the Dynamic Button Line Groups are configured. If that feature is not used, the combination of lines and trunks can go up to 90 with an additional 10 lines for ringdown circuits. If the Dynamic Button Line Group feature is used the total number of lines can grow beyond this limit. FCC Phase 1 & 2 The system can handle Phase 1 and 2 wireless calls. With its Enhanced MF capability it is able to accept all call delivery methods including CAS, NCAS and HCAS. Automatic Wireless ALI Repeat The system can be configured to automatically make a second ALI retrieval to obtain the Phase 2 ALI information without call-taker intervention. Call-taker controls also permit continuous updates for moving incidents. Pre-Answer ALI With Pre-Answer ANI/ALI, the ANI and ALI of all incoming calls are represented on each individual line appearance. This allows the user to see call information before they answer. On-screen information also shows which console is connected to a line. The ANI/ALI can be displayed on those calls answered by others. When using Zetron s optional Integrator Map, this feature allows the call-taker to view and handle calls from the map screen before they are answered. Busy Announcement With the optional Busy Announcement feature, whenever all call-takers are busy, callers can receive a prerecorded voice announcement in place of ringing. Integrated TTY The TDD/TTY feature is fully ADA compliant and includes HCO/VCO, Baudot and ASCII compatibility, as well as compliance with Wireless TTY standards. Buttons on the console permit quick sending of preprogrammed messages, or by plugging in the optional keyboard, freeform text may be sent. Integrated Instant Recall Recorder An integrated Instant Recall Recorder (IRR) option is available for consoles to provide limited conversation recording playback via the console s handset or headset. Integrated Phone Book Within the CTI, a phone book is provided that displays names and numbers that can be grouped in lists. Any entry may be assigned as a single-button auto dial. The list may be searched alphabetically using up/down buttons or by using the optional keyboard to perform name matches. CAD & GIS Interface A standard feature of the Series 3300 is a NENA compliant Computer Aided Dispatch (CAD) port which delivers ALI data upon call answer. This port can be used by both CAD and GIS (Mapped ALI) systems to automatically populate address fields and to display map locations. Priority Answer Each type of line in the system can be assigned high, medium or low answer priority. By pressing the Answer button, the highest priority, longest ringing line is always answered first.

22 Distinctive Ring Up to 12 different ringing sounds can be assigned to each group of lines so that call-takers can tell what type of line they will be answering without looking at the phones. Call-Taker Logon Using Zetron Account Manager (ZAM) administrators are able to a assign profiles and permissions to calltakers. Thus, when a call-taker logs on, their preferences and permissions follow them. This includes call group membership, personal dial list, supervisory features, and screen color/layout. SPECIFICATIONS IP DISTRIBUTION INTERFACES RJ-45 female, 100BaseTX Ethernet, w/ optional power over Ethernet (802.3af), SIP v2, G711, IAX2 ADMINISTRATIVE AND EMERGENCY LINE INTERFACE Analog RJ-21, FXO 2-wire loopstart, ring and tone detection, disconnect supervision, Caller ID detection Digital T1 RJ-48c, CAS Robbed bit loop and ground start, E&M, immediate, wink, double wink Digital PRI RJ-48c, ISDN DSS-1, NI-2, Q.SIG E9-1-1 Trunk RJ-21, 2-wire, reverse battery, 900 ohm, accepting MF (R1) signaling, Direct CO, Tandem CO, Enhanced MF ALI INTERFACE DB-25 male wired at DTE up to baud RS232 (external modem) CAD INTERFACE DB-25 female wired as DCE, RS-232, 1200 to 9600 baud MASTER CLOCK INTERFACE DB-9 male wired as DTE, RS-232, 1200 to 9600 baud CDR PRINTER INTERFACE DB-9 female wired as DCE, RS baud, abbreviated ASCII text TDD/TTY COMMUNICATIONS 5-bit Baudot at baud, 7-bit ASCII at 300 baud ENVIRONMENTAL Operating Temp 0 to 50C (32 to 122F) (5 to 37C for power supply) Operating Humidity up to 80%, non-condensing SIZE 24 Call, IP Call System w/ 2 Gateways: 14 U (24.5 ) H, 19 W, 16 D, 65 lbs Additional IP Call System enclosures fully loaded: 3 U (5.25 ) H, 19 W, 16 D, 18 lbs 5 U (8.75 ) H, 19 W, 16 D, 36 lbs 8 U (15.75 ) H, 19 W, 16 D, 65 lbs Station Card Shelf: 10 U (17.5 ) H, 19 W, 12 D, 35 lbs (max) Line Card Shelf: 3 U (5.25 ) H, 19 W, 10 D, 15 lbs (max) AC Power Supply: 5 U (7.5 ) H, 19 W, 6 D, 14 lbs AC N+1 Power Supply: 3 U (5.25 ) H (add 1 U above and below for air flow), 19 W, 16.5 D POWER 24 Call, IP Call System w/ 2 Gateways: VAC (50/60Hz), 275W dissipation Line & Station Shelves: 110W dissipation per shelf (max.) AC: VAC, 57 to 63 Hz, (distributed or N+1 PSU configuration available) DC: to 56.5 VDC Stations: 36 W each (computers, monitors, and accessories not included) COMPLIANCE FCC CFR 47 Parts 15 and 68, Docket 6787 EIA/TIA RS-310, 574, TIA/EIA-825 BellCore TA-NPL-00912, TR-NWT & , TR-TSY & NENA , , , , , , ANSI/TIA/EIA 574, 825 NETWORK REQUIREMENTS Voice Traffic 150 Kbps between Series 3300 Bandwidth per 250 Kpbs to VoIP Remote Station duplex conversation Voice Traffic Payload < 40% of total available bandwidth to Bandwidth Ratio Packet Loss Packet Delay Packet Jitter < 1.0% (< 0.1% mission critical) < 80ms (< 40 ms mission critical) < 40 ms (< 20 ms mission critical) ZETRON USA PO Box Redmond, WA USA TEL FAX zetron@zetron.com ZETRON UK Campbell Court Bramley TADLEY Basingstoke RG26 5EG UK TEL +44 (0) FAX +44 (0) uk@zetron.com ZETRON AUSTRALASIA PO Box 3045 Stafford Mail Centre Stafford QLD 4053 Australia TEL FAX au@zetron.com 2009 Zetron, Inc. All rights reserved. Zetron is a registered trademark of Zetron, Inc. All trademarks are properties of their respective owners. See Zetron price list for option pricing. Specifications subject to change without notice G September 2009

23 Cindy Sorum 5700 Culwells Rd. Lincoln, NE Phone Fax cindy.sorum@racom.net Proposal Prepared for: Address City State & Zip Code County Phone/FAX Contact Name Contact SHELBY COUNTY EMERGENCY MGMT. 612 COURT STREET HARLAN IA SHELBY COUNTY EMERGENCY MGMT BOB SEIVERT BSEIVERT@SHCO.ORG ITEM QTY PART NO. DESCRIPTION UNIT EXTENDED 1 1 NORSTAR INCLUDES: (1) NORSTAR MICS MODULAR INTEGRATED COMMUNICATION SYSTEM 0 X 32 $ 23, $ 23, SYSTEM STATIONS EXPANDABLE TO 250 TOTAL PORTS, (1) NORSTAR EXPANSION MODULE, (1) NORSTAR MICS MODULAR CARTRIDGE (PROVIDES CONNECTION FOR UP TO 2 FIBER TRUNK OR STATION MODULES, (3) NORSTAR CALLER ID TRUNK CARTRIDGES, (1) NORSTAR CALL PILOT 150 VOIC MESSAGING SYSTEM WITH 4 PORTS/8CHANNELS, 32 MAILBOXES, CUSTOM CALL ROUTING, IP-ENABLED WITH 100 ETHERNET PORTS, (29) NORSTAR DIGITAL PHONE SETS WITH SPEAKER PHONE, 24-PROGRAMMABLE MEMORY BUTTONS, INTEGRATED BUSY LAMP FIELD, 2-LINE, 16 CHARACTER-PER-LINE LCD WITH 3 SOFTKEYS, TILT DISPLAY WITH INTEGRATED VISUAL RING/MESSAGE WAITING INDICATOR, MENU DRIVEN DISPLAY, SYSTEM PROGRAMMING, SET-UP, TRAINING AND INSTALLATION Total Equipment Price $ 23, Installation $ - Subtotal $ 23, Tax Rate Taxes $ - Shipping $ Total $ 23, Terms of Purchase: Net 30 Payment with Order: $4700 Approximate Delivery Date: 1 month -If applicable, product warranty: -If applicable, network access fees: Proposal is valid for 60 days from the date listed below Norstar Administrative Phone System System Description: Proposal Presented By: Cindy Sorum Date: Proposal Accepted By: Date: Shelby County Norstar Admin Phone System Quote Printed 10/15/2009

24 Portfolio Overview Nortel Networks Norstar Integrated Communications Systems Portfolio Flexible, reliable, and scalable Delivering powerful solutions to small and medium businesses

25 Norstar s powerful solutions support your business goals so that you can focus on your business, not your network. Whether you are a standalone business office, multi-site business, franchise, branch office, or department within a larger organization, your business relies on your phone system to perform every time you pick up the receiver or press a key. You need a simple-to-use telephone system with practical, scalable features that does not require costly end-user training to be effective. You need a costeffective system to fit your budget today, with the capacity and scalable applications to secure that competitive edge as you grow. Norstar* Integrated Communications Systems offer end-to-end solutions to small and medium-sized businesses and branch offices to enable you to focus on your bottom line your business. 2

26 Practical solutions meet your needs today and give your business room to grow. Norstar Integrated Communications Systems: Providing superior reliability for your communications Every Norstar solution begins with an Integrated Communications System (ICS). This fully digital platform brings together all your communications voice mail, , computer, and telephone right at your desktop. The communication needs and size of your business will help determine the best system for your company. Whatever system you choose, every Norstar ICS offers these important advantages: High bandwidth to the desktop lets you use applications like ISDN and Computer Telephony Integration (CTI) without changing your existing wiring. VoIP Telephony enables trunk-side IP connectivity for Norstar by providing multi-site companies with direct interoffice voice and fax traffic over an IP network. Modular, scalable design lets you choose the system that fits your needs today, while planning for the future. Digital technology creates a platform for current and future PC-based applications. Outstanding quality makes Norstar one of the most durable and reliable voice solutions available, delivering one of the lowest failure rates in the industry. For example, the compact ICS has a tested mean time between failure (MTBF) rate of 100 years. Norstar 3x8 Integrated Communications System (ICS) Simple, yet sophisticated, this unit was designed specifically for small businesses and supports: Up to 3 CO lines and 8 telephone extensions Voice mail, automated attendant, and telephone support All Business Series Terminals, including fully-featured digital functions with LCD and soft keys Norstar Compact Integrated Communications System (ICS) A flexible building-block design expands with your business easily and cost effectively: Grows from a 4x8 to an 8x24 capacity Supports voice mail, unified messaging, automated attendant, telephones, basic call center, and CTI Allows you to easily add enhancements as your business needs change Figure 1: Norstar Integrated Communications Systems offer practical solutions. Models from left to right are the Norstar Compact ICS, Norstar 3x8, and the Norstar Modular ICS. Supports all Business Series Terminals Supports Norstar VoIP Gateway for IP Telephony Norstar Modular Integrated Communications System (ICS) Designed to be both flexible and scalable, there is ample room to expand the software and hardware capacity of the Norstar Modular ICS supporting: Upto248 ports in various configurations Advanced integrated applications: voice messaging, unified messaging, digital networking, and enhanced call centers Software and system expansion modules that let you grow as your business needs change All Business Series Terminals Supports Norstar VoIP Gateway for IP Telephony 3

27 Intelligent business platforms Business Series Terminals: Helping to increase your business productivity To end users, the telephones are the system. Your telephone is the most critical interface to your business productivity. Internal communications, customer services, and business-to-business activities they are your lifeline to business communications. Nortel Networks understands that the user s perception of the telephone and the manner in which it delivers services are the benchmark by which a voice system is measured (see Figure 3). Norstar offers a wide range of user-friendly Business Series Terminals, to fit any need in your business (see Figure 2) from the front desk to the conference room, and anywhere in between. Simple, efficient tools drive increased productivity. Figure 2: Four desktop Business Series Terminals come in both platinum and charcoal color options. Models from left to right are T7316E, T7100, T24, T7208, and the T7406 Cordless, which is available in charcoal. For niche applications, the audio conference unit and door phone can be added as simply as any digital terminal. 4

28 Message Waiting Indicator (MWI)/ Visual Ringing Lamp (VRL) All T7100, T7208, and T7316E telephones are complete with an intelligent red LED to keep you aware of incoming messages with a single glance. Four unique patterns include: fast flash phone is ringing, on another call, or you re away from your desk; slow flash call on hold; solid pattern message waiting; blank phone is idle. Call Log You can easily find out exactly who has called while you were away from your desk. The Call Log leverages Calling Line Identification (CLID) services to show a record of incoming call information including date and time of calls as well as number of repeated attempts. Also available on the T7100, T7208, T7316E, and T7406. Soft Keys Communications are further simplified by three soft keys on the T7316E that let you select the appropriate action with just one touch of a key without the need to remember cumbersome commands. Feature Button Just press this button to quickly program or use one of the many features on the Norstar and Nortel Networks Business Communications Manager (an integrated voice and data solution) voice platforms. Release Button No need to lift and replace the handset to hang up after a hands-free call just press the Release button. Built-in Speaker High-quality audio enables hands-free conversation, background music, group listening, and paging announcements. A crisp speaker saves your neck and ear during long calls and avoids any conversation distortion. Mute Button You can use the Mute button to listen without being heard Figure 3: The Business Series Terminals come with a long list of standard features. The model shown is Business Series Terminal T7316E. LCD Window The Business Series Terminals have an LCD display that walks you through Norstar and Business Communications Manager features stepby-step so you can easily transfer calls, establish conference calls, respond to messages, and leverage network and application services. The LCD display will identify the person calling before you answer if you subscribe to CLID services from your voice services provider. The LCD display allows you easy access to advanced applications such as Voice Mail, Fax Messaging, and Dial-by- Name without the need for studying instruction manuals. And to make viewing even easier, the T7100, T7208, and T7316E telephones feature fully adjustable tilt LCD windows. Memory Buttons Need quick access to the numbers of your most important customers? You can easily program frequently used numbers for one-touch dialing. You can also program the memory buttons for quick access to system features or network services. The choice is yours customize the phone for the way you work. Volume Control Bar You can easily and quickly adjust the ringer, handset, headset, or speaker volume by merely tapping the volume control bar to accommodate soft-spoken customers or to hear an important incoming call when you step away from your desk Integrated Busy Lamp Field/Direct Station Select (BLF/DSS) The T7316E provides integrated BLF/DSS capability for one-button access to any combination of features, internal autodials, and external autodials. You can easily customize each phone to meet the needs of each user. For example, if you meet frequently with customers in your office, you can program a button for Do Not Disturb and avoid interruptions by merely pressing a button. Hold A simple touch of a button places callers on hold with tones or music to assure them that they have not been disconnected. External calls on hold play periodic reminder tones, and Exclusive Hold available as a simple feature code prevents co-workers from inadvertently picking up your call from their sets. Hands-free Button With one-touch, handsfree operation, you can place or answer calls without picking up the handset. T7316E + T24 Central Answering Position The T24 Key Indicator Module (KIM) is a 24-button module that attaches directly to the T7316E; together they form the Business Series Terminal (BST) Central Answering Position (CAP). This modular approach is extremely flexible and allows for easy configuration and expansion. Once in place, the BST CAP transforms the pace and efficiency of business by centralizing and efficiently distributing calls. Typical users include contact center supervisors, office administrators, and central answering positions. 5

29 Intelligent application tools Integrated applications: Building power to increase your competitive advantage With scalable integrated applications, you and your employees can get more work done in less time by managing all communications from one location, and you can save money on long-distance charges by using your own network for voice and fax messaging. You will quickly notice the increased productivity, and your customers will notice the increased responsiveness, too. CallPilot 100/150 Desktop Messaging Deliver voice and messages to your computer screen so you can manage all your communications from one location. The CallPilot 150 messaging system delivers advanced messaging applications to businesses with 32 to 300 users, while the CallPilot 100 addresses the messaging needs of businesses with 10 to 40 mailbox users. Norstar Digital Networking Take advantage of the LAN/WAN your business already has in place supporting Voice Profile for Internet Mail (VPIM) makes it easier for remote messaging systems to work together even if they are from different manufacturers. Digital Networking lets you send voice mail messages as data over your data network rather than the telephone network reducing long-distance charges. It also reduces network usage by letting you send a single message simultaneously to more than one recipient. Computer Telephony Integration (CTI) Bring the power of your most-used business tools together your computer and your telephone so you can manage all your communications right from your desktop. You can get, use, move, and access information faster than ever before. 6 CTI is changing the way business works by significantly reducing repetitive tasks so your employees will work smarter, while reducing 800/888 line charges by handling customer calls more quickly. Screen Pops give you instant access to customer information on your computer before you answer the call. Calling Line ID is a powerful feature when combined with instant access to customer information and advanced call routing capabilities. Customer service representatives can add new information and send this customer data along with the call when it s necessary to transfer it to a specialist for further assistance. Call Routing efficiently routes customer calls based on the time of day, departmental activity, or your own criteria for faster service, fewer calls transferred, and happier customers. Norstar Private Networking Now small to medium-sized business offices can cost-effectively deliver the advantages of shared applications to branch and remote offices, while providing seamless access to applications from the server at the main office, without having to purchase external systems. For example, you can set up a centralized voice mail attendant at the main office that can forward messages and calls between the branch offices and the main site via a shared applications server. This is completely transparent to your customers, who won t know if they are talking with a branch office or the headquarters location. You will save money because you will not have to purchase external systems and your network management will be simplified. Norstar-to-Meridian 1* and Norstar-to-Norstar Private Networking is available on the Norstar Modular ICS 6.1 release, as is support for Norstar-to-Norstar and Norstar-to-Meridian systems via PRI links to the single sites. Norstar VoIP Gateway Norstar VoIP Gateway enables trunk-side IP connectivity for Norstar by providing multi-site companies with direct interoffice voice and fax traffic over an IP network. It also provides interoperability with other Norstar systems and other Nortel Networks IP Telephony solutions, such as Business Communications Manager, Succession* 1000M, and Succession And, because the Norstar VoIP Gateway is interoperable with other Nortel systems, you have a solution that enables seamless interworking. The Norstar VoIP Gateway provides a cost-effective IP enablement for current Norstar customers and is fully compatible with software releases of MICS and CICS Norstar systems.

30 Figure 4: Norstar Integrated Communications Systems provide complete, integrated communications solutions to power businesses worldwide. Professional Call Center Norstar Modular ICS Norstar VoIP Gateway The VoIP Gateway supports quality voice, through QoS, voice compression, echo cancellation, and buffers. It also supports common dialing plan and trunk CLID between Nortel Networks solution sites (Norstar, Business Communications Manager, Succession 1000M, and Succession 1000). Call centers Customers appreciate reaching the appropriate person quickly to address their needs, and customer call retention is crucial to your company s success. Norstar makes call center capabilities realistic and cost-effective. Norstar Prelude Automatic Call Distribution (ACD) Norstar Prelude ACD, which is supported by Norstar Modular ICS, is designed for businesses with as many as 15 active telephone service representatives and from 5 to 30 incoming telephone lines. To help improve how your business handles inbound calls, this versatile application offers: Digital voice announcements played to callers on hold Call overflow and other advanced call routing features 17 in-depth management reports on agent, group, and system performance Longest idle call distribution Real-time group and system status displays When your business grows beyond the capacity of Norstar Prelude ACD, upgrading to the Norstar Cinphony ACD is a quick and easy installation of new software. Norstar Cinphony Automatic Call Distribution (ACD) Norstar Cinphony ACD, which is supported by Norstar Modular ICS, offers additional capacity and supervisor functions to meet the needs of growing businesses. Cinphony ACD is available with two different capacity levels: Level I supports up to 30 active representatives and 80 phone lines; Level II supports up to 80 active representatives and 120 phone lines. In addition to all of the features of Prelude, Cinphony provides an impressive array of powerful call center capabilities, including: Intelligent call routing Priority queuing for callers Export of ACD information to other popular software tools for customized reporting Supervisor tools, such as information displays on the Norstar telephones, help requests from employees, and silent monitoring Provides 17 in-depth management reports Norstar CallPilot Call Center Basic Norstar Call Center Basic, which is supported by Norstar Modular ICS and Compact ICS, offers small businesses a cost-effective call center application to drive exceptional customer and increased revenue opportunities. Optional key code activation on CallPilot 100 Comes equipped on CallPilot 150 Enables 2 queues and 10 active agents Call Center Reporting is also available via key code activation Call Center Basic can be used on a Try and Buy basis with CallPilot 100 7

31 The Power of Norstar When you re searching for a business communications system, there s one name that appears time and time again Norstar, from Nortel Networks. In fact, more people buy Norstar than any other voice solution in the world. Today, you ll find Norstar telephones on the desks of more than 15 million people, in more than 80 countries around the globe, making Norstar the #1 voice solution in the world. And in 2001, Norstar achieved the ranking of #1 phone system in North America as well. That s because Norstar offers the advantage of sophisticated features that are easy to use and give businesses the flexibility to handle future growth and new services, too. Plus, Norstar offers outstanding quality, with one of the highest reliability ratings in the industry. Now that s value that lasts! Source: InfoTrack for CPE and Multimedia 04/2001, Phillips InfoTech Consulting, Inc. Nortel Networks is an industry leader and innovator focused on transforming how the world communicates and exchanges information. The Company is supplying its service provider and enterprise customers with communications technology and infrastructure to enable value-added IP data, voice and multimedia services spanning Wireless Networks, Wireline Networks, Enterprise Networks, and Optical Networks. As a global Company, Nortel Networks does business in more than 150 countries. More information about Nortel Networks can be found on the Web at: In the United States: In Canada: In Caribbean and Latin America: In Europe: In Asia: Nortel Networks Nortel Networks Nortel Networks Nortel Networks Nortel Networks 35 Davis Drive 8200 Dixie Road, 1500 Concorde Terrace Maidenhead Office Park 6/F Cityplaza 4 Research Triangle Park, Suite 100 Sunrise, Westacott Way Taikooshing North Carolina Brampton, Ontario L6T 5P6 Florida Maidenhead Berkshire SL6 3QH 12 Taikoo Wan Road USA Canada USA UK Hong Kong For more information, contact your Nortel Networks representative, or call NORTEL or from anywhere in North America. *Nortel Networks, the Nortel Networks logo, the globemark, Meridian, and Norstar are trademarks of Nortel Networks. All other trademarks are the property of their owners. Copyright 2004 Nortel Networks. All rights reserved. Information in this document is subject to change without notice. Nortel Networks assumes no responsibility for any errors that may appear in this document. NN

32 Cindy Sorum 5700 Culwells Rd. Lincoln, NE Phone Fax cindy.sorum@racom.net Proposal Prepared for: Address City State & Zip Code County Phone/FAX Contact Name Contact SHELBY COUNTY EMERGENCY MGMT. 612 COURT STREET HARLAN IA SHELBY COUNTY EMERGENCY MGMT BOB SEIVERT BSEIVERT@SHCO.ORG ITEM QTY PART NO. DESCRIPTION UNIT EXTENDED 1 1 DOOR ACCESS SECURITY FOR 6 DOORS WILL INCLUDE THE FOLLOWING: $ 18, $ 18, SYSTEM (2) DOORS WILL HAVE ROSSLARE AY-Q12 VANDAL RESISTANT READERS WITH KEYPADS FOR ACTIVATION (2) DOORS WILL HAVE ROSSLARE AY-Q12 VANDAL RESISTANT READERS WITH KEYPADS ON ONE SIDE OF THE DOOR TO ENTER SECURE AREA; THE OTHER SIDE OF THE DOOR WILL HAVE MOTION ACTIVATED SENSORS TO ACTIVATE DOOR OPENING (2) DOORS WIL HAVE ROSSLARE AY-Q12 VANDAL RESISTANT READERS WITH KEYPADS ON ONE SIDE OF THE DOOR TO ENTER SECURE AREA; THE OTHER SIDE OF THE DOOR WILL REQUIRE A MOTION SENSOR ALLONG WITH A REQUEST TO EXIT BUTTON, WHICH WILL BE MOUNTED ON THE WALL NEXT TO THE DOOR. MAGNETIC LOCKS WILL BE INSTALLED AT THE TOP OF THE DOOR JAMB SYSTEM WILL INCUDE ALL WIRING, CONDUIT, AND WIRE MOLD FOR COMPLETE SYSTEM INSTALLATION. EXISTING FOOT CONTROLS AND RADIO CONTROLS, WHICH CURRENTLY OPERATE DOORS WILL BE INTEGRATED INTO THE NEW DOOR SECURITY SYSTEM. ALL WIRING INCLUDED IN THIS BID IS RATED FOR PLENUM ENVIRONMENTS. (50) CLAMSHELL PROXIMITY CARDS ARE INCLUDED IN THE PACKAGE Total Equipment Price $ 18, Installation $ - Subtotal $ 18, Tax Rate Taxes $ - Shipping $ - Total $ 18, Terms of Purchase: Net 30 Payment with Order: Approximate Delivery Date: -If applicable, product warranty: -If applicable, network access fees: Proposal is valid for 60 days from the date listed below Door Access Control System System Description: Proposal Presented By: Cindy Sorum Date: Proposal Accepted By: Date: RACOM Door Access Control Quote xls - Printed 1/8/2010

33 AY-Q65, AY-T55, AY-S55 Vandal-ResistantProgrammable Readers(Piezoelectric Keypad) TheAY-Q65Prox&PinReader anday-t55/ay-s55pin readers canbe programmedtofunctionwith avarietyof controllers. Description These readers are designed to interface to host access control panels through Wiegand and Clock Data protocols (Multi-Format). Proximity Card (AY-Q65) data is sent to the host in either 26-Bit Wiegand or Clock Data formats. Keypad Data is sent in one of several Wiegand or Clock Data formats. Multi-Format settings are programmed entirely through the piezoelectric keypad interface. Features Weatherproof, vandal-resistant enclosures Built-in multi-format proximity card reader (AY- Q65) Read Range (AY-Q65): 65mm (2.5") Built-in multi-format piezoelectric keypad for PIN code entry Internal buzzer Built-in case and back Tamper Includes security screw and security screw tool Two status/programming interface LEDs Mounting template for easy installation Specifications Operating Voltage Range 5-16 VDC from aregulated power supply Maximum Input Current Standby: 40 ma Read: 130 ma Built-in ProximityReader(AY-Q65) (Clock &Data and 26-Bit Wiegand Formats) Read Range*: 65mm (2.5") Modulation: ASK at 125kHz Compatible Cards: All 26-Bit EM Cards AY-Q65 Built-in multi-formatstandardkeypad forpin code Single key,6-bit Wiegand, Rosslare format Single key,6-bit Wiegand, Nibble and Parities Single key,8-bit Wiegand, Nibbles complemented 4keys binary &facility code, 26-Bit Wiegand 1to 5keys +Facility Code, 26-Bit Wiegand 6keys BCD and Parities Bits, 26-Bit Wiegand Single key,3x4keypad (MD-P64) 4keys binary,clock &Data LEDs Two-bi-colored LEDs EnvironmentalCharacteristics Operating Temperature: MechanicalCharacteristics Dimensions: Weight: 0.9 lbs (410g) AY-T55-25 F to 145 F (-31 C to 63 C) AY-S " (120mm) Lx3" (76mm) Wx1" (27mm) D *Measured using Rosslare Proximity Card (AT-11/12) or equivalent. Range also depends on electrical environment and proximity to metal. HeadOffice Rosslare Enterprises Ltd WingFat Industrial Bldg., 12 Wang Tai Road, Kowloon Bay, HongKong. Tel:(852) Fax:(852) Enquiry: info@rosslare.com.hk Web-Site: UnitedStates Rosslare Security Products 2001 Reliance Parkway, Suite D Bedford,TX76021, USA. Tel: (817) Fax:(817) Enquiry: info@rosslare.com.hk Europe Rosslare Security Products S.r.l Via F.lli Gabba 5, Milano, Italy Tel: (39) Fax: (39) Enquiry: marco.rogante@tin.it rosslarect@aol.com

34 GE Security RCR-REX The RCR-REX is a dual technology, request-to-exit sensor used for secure door egress and door access control. The RCR-REX combines the power of passive infrared and Doppler range-controlled radar technologies to provide the industry s most secure request-to-exit sensor. Historically, request-to-exit sensors have not been used in sensitive areas because they are easy to defeat. With the RCR-REX, dual technology requires that both the unit s PIR sensor and RCR sensor detect intrusion activity to trigger the internal relay. For maximum protection, adjust the radar so that the curtain is above the floor; objects slipped under the door will not activate the sensor, making it virtually impossible to defeat. The sensor has two detection patterns, the infrared PIR and the Range Controlled Radar, that are adjusted independently. Radar range can be adjusted from 3 to 15 feet (1 to 4.5 m) and can be set to just above the floor if desired. Two Form C output relay contacts are used to switch a door lock and shunt a door switch. The RCR-REX s flexible lock relay may be set to either Fail Safe or Fail Secure mode for operation when the unit is not powered. The user can determine lock relay activation times with easy-to-change DIP switch settings. Factory default is 1/2 second, but can be adjusted to 1, 2, 4, 8, 16, 32, or 64 seconds. When the RCR-REX s sounder is turned on, it produces an audible tone to warn of door-open-too-long (DOTL) conditions, depending on settings. Fifteen seconds before the timer closes the lock relay contacts and opens the monitor relay contacts to send an alarm signal. Closing the door silences the sounder, while new movement restarts the timer and resets the sounder. A beeping tone will sound at the end of the external input signal if the door is open. An LED indicator turns red for the duration of the lock relay time when motion is detected and flashes twice per second during the 20-second warm-up period. It turns yellow when the radar detects motion, and green with the passive infrared detects motion. A tamper switch identifies when the housing cover is opened. Features Proprietary GE dual technology request-to-exit uses both RCR and PIR to detect intruders Incorporates two Form C output relay contacts Tamper switch detects device open Includes mask for easy adjustment of PIR field of view Optional single gang wall plate Swing open design allows easy adjustment Housing available in white, gray, or black Built-in adjustable sounder for door position monitoring Wall or ceiling mount Dual relay outputs RCR-REX Dual technology request-to-exit motion sensor

35 Americas GE-SECURITY ( ) faxback Asia tel fax Australia tel fax Europe tel fax Latin America tel fax Specifications Electrical Voltage: 12 to 30 VAC/VDC Current: 23 ma typical, 28 ma 12 VDC; 15 ma typical, 17 ma 24 VDC; 31 ma typical, 38 ma max. at 12 VAC; 26 ma typical, 29 ma max. at 24 VAC Time delay: 1/2, 1, 2, 4, 8, 16, 32, 64 sec. at ± 10%, selectable Loop type: Open or Closed Max. loop rating: 2 30 VDC Alarm output: DPDT (Form C) Tamper output: VDC Wire gauge: AWG 14 to 22 (18 to 22 recommended) Features Radar frequency: 5.8 GHz Range, depth: 3 to 15 ft. (0.9 to 4.57 m) adjustable Range, width: 7.9 ft. (2.4 m) Range, PIR: 15 ft. (4.6 m), adjustable Environmental Operating temperature: -20 to 120 F (-29 to 50 C) Relative humidity: 0 to 95% noncondensing RFI immunity: MHz to 2 GHz Static immunity: 10 kv Lightning immunity: J Physical Dimensions (HxWxD): 1.76 x x 1.85 in. (45 x 188 x 47 mm) Weight: 9.2 oz. (261 g) Housing material: ABS plastic Colors: White, black, gray Mounting height: 7 to 15 ft. (2.13 to 4.57 m) typical Regulatory FCC, CE, UL, CUL Dimensions Coverage Patterns Ordering information RCR-REX-W Dual technology request-to-exit motion sensor, DPDT, Form C, includes wall plate, white RCR-REX-B Dual technology request-to-exit motion sensor, DPDT, Form C, includes wall plate, black RCR-REX-G Dual technology request-to-exit motion sensor, DPDT, Form C, includes wall plate, gray Accessories RCR-WP-W RCR-WP-B RCR-WP-G Single gang wall plate, 2.25 x in. (57 x 213 mm), white Single gang wall plate, 2.25 x in. (57 x 213 mm), black Single gang wall plate, 2.25 x in. (57 x 213 mm), gray 2006 GE Security. As a company of innovation, GE Security reserves the right to change product specifications without notice. For the latest product specifications, visit GE Security online at or contact your GE Security sales representative _DS_RCR-REX /

36 Cindy Sorum 5700 Culwells Rd. Lincoln, NE Phone Fax cindy.sorum@racom.net Proposal Prepared for: SHELBY COUNTY EMERGENCY MGMT. Address 612 COURT STREET City HARLAN State & Zip Code IA County SHELBY COUNTY EMERGENCY MGMT. Phone/FAX Contact Name BOB SEIVERT Contact BSEIVERT@SHCO.ORG Replacement Infrastructure Equipment - Narrow Banding ITEM QTY PART NO. DESCRIPTION UNIT EXTENDED 1 1 SXHMCX LANDFILL WATT, VHF MASTR III REPEATER WITH PROGRAMMING AND INSTALLATION $ 6, $ 6, SXHMCX TENANT WATT, VHF MASTR III REPEATER WITH PROGRAMMING AND INSTALLATION $ 6, $ 6, SXHMCX COM CENTER WATT, VHF MASTR III REPEATER WITH PROGRAMMING AND INSTALLATION $ 6, $ 6, AUXILIARY COM CENTER - (3) VHF MASTR III AUXILIARY RECEIVERS, (2) MASTR III AUXILIARY RECEIVER $ 10, $ 10, RECEIVERS SHELVES, (1) POWER SUPPLY, 120 VAC, HZ, 12 VDC, (1) BLANK PANEL, (2) POWER CABLES WITH PROGRAMMING, CONFIGURATION AND INSTALLATION 5 1 OPS CONTROL COM CENTER - KENWOOD 30 WATT, VHF TK 7180 CONTROL STATION WITH BACKLIT LCD, 12 $ $ STATION CHARACTER ALPHANUMERIC ALIASES, DATE AND 12/24 HOUR TIME CLOCK, CHANNEL GUARD, DIGITAL CHANNEL GUARD, TWO-TONE DECODE, CPI DC REMOTE WITH ENCLOSURE AND INTERFACE CABLE, PROGRAMMING AND INSTALLATION REPROGRAMMING SITE EQUIPMENT 6 1 LANDFILL REPROGRAM OPS, AVL, COUNTY ROADS AND STANDBY REPEATERS AT LANDFILL $ $ COM CENTER REPROGRAM MOTOROLA 1225 AND 1250 RADIOS $ $ ELKHORN REPROGRAM ELKHORN REPEATER $ $ LOCAL PORTABLE COVERAGE EXPANSION* 7 1 PORTSMOUTH INCLUDES: (1) 50 WATT, CONTINUOUS DUTY, VHF REPEATER WITH DUPLEXER, PROGRAMMING $ 4, $ 4, TABLE RACK, POWER SUPPLY, OMNI-DIRECTIONAL ANTENNA, CONNECTORS, LIGHTNING PROTECTION, JUMPERS, STAGING AND TESTING 8 1 PANAMA INCLUDES: (1) 50 WATT, CONTINUOUS DUTY, VHF REPEATER WITH DUPLEXER, PROGRAMMING $ 4, $ 4, TABLE RACK, POWER SUPPLY, OMNI-DIRECTIONAL ANTENNA, CONNECTORS, LIGHTNING PROTECTION, JUMPERS, STAGING AND TESTING Total Equipment Price $ 50, Installation $ - Subtotal $ 50, Tax Rate Taxes $ - Shipping $ Total $ 50, Terms of Purchase: Net 30 Payment with Order: $10,000 Approximate Delivery Date: 6 Weeks -If applicable, product warranty: -If applicable, network access fees: Proposal is valid for 60 days from the date listed below System Description: * Installation for local coverage expansion repeaters will be quoted separately based upon location requirements. Customer will be responsible for providing a location with power to house the repeater and mount the antenna. These systems require an additional VHF frequency and are contingent upon licensing. Proposal Presented By: Cindy Sorum Date: Proposal Accepted By: Date: Narrow Banding Site Equipment Quote xls - Printed 1/7/2010

37 Page 2 ITEM QTY Part No. DESCRIPTION UNIT EXTENDED 9 1 DEFIANCE INCLUDES: (1) 50 WATT, CONTINUOUS DUTY VHF REPEATER WITH DUPLEXER, PROGRAMMING $ 4, $ 4, TABLE RACK, POWER SUPPLY, OMNI-DIRECTIONAL ANTENNA, CONNECTORS, LIGHTNING PROTECTION, JUMPERS, STAGING AND TESTING 10 1 SHELBY INCLUDES: (1) 50 WATT, CONTINUOUS DUTY VHF REPEATER WITH DUPLEXER, PROGRAMMING $ 4, $ 4, TABLE RACK, POWER SUPPLY, OMNI-DIRECTIONAL ANTENNA, CONNECTORS, LIGHTNING PROTECTION, JUMPERS, STAGING AND TESTING Narrow Banding Site Equipment Quote xls - Printed 1/7/2010

38 NARROWBANDING The spreadsheets provided by Shelby County have been modified to include either a notes/comments column or a narrowband capable column. After researching the various models we have indicated their narrowband capability in those columns with the following: Yes Unit is capable of narrow band operation No Unit needs to be replaced? We need more information to determine status Factory Modification Will need to be sent to the manufacturer for modification RACOM will reprogram the Shelby County equipment at predetermined locations to achieve narrowband compliance. The programming will include all service calls, labor and testing to accomplish this task. This assumes all equipment will be available at the location and includes (1) reprogramming per piece of equipment. Note: It appears most AVL radios were not included in the lists provided. Cost: Research and Program Building: $1,900 Mobile/Portable Radios: $50.00 each Pagers: $35.00 each

39 Conventional MASTR III Station VHF, UHF, 800 MHz The Conventional MASTR III Base Station provides A comprehensive array of control capabilities The latest in digital signal processing technology Fully shielded and removable modules, front-mounted controls, and remote diagnostics The Conventional MASTR III provides the flexibility to change system setup as necessary. Whether users are designing a system, programming radio functions, or arranging an installation site, MASTR III keeps pace with their needs. Flexible, Efficient Design The microprocessorcontrolled, PC programmable options provide flexibility, simplified setup, and easy field upgrades. The fully synthesized design of the MASTR III Base Station allows the user to make frequency changes quickly, easily, and affordably. In addition, the MASTR III can operate in either a wideband (25 khz) or narrowband (12.5 khz) mode. The modular design of the MASTR III Base Station makes maintenance and servicing simple and fast. Each module furnishes easyto-read indications of proper operation. Equipment is available in 37-inch, 69-inch, or 83-inch cabinets or an 86-inch open rack. Backward Compatible The MASTR III Base Station can be used in combination with MASTR II or IIe stations. The MASTR III is readily upgradeable through software revisions.

40 TX SYNTHESIZER RX SYNTHESIZER VAC, 50/60 HZ, 4 Amp MAX TOTAL RX FRONT END AC POWER RX IF SYSTEM MODULE SQUELC VOLUME PA H ALARM ADVANCE DIGITAL CAPABLE DSP PORT POWER MODULE Station Power 27.2 VDC 13.6 VDC DC output ON DC output OFF DATA PORT MIC Technical specifications are subject to change without notice. Product sales are subject to applicable U.S. export control laws. Conventional Options and Accessories Programmable Options Transmit Frequencies Receive Frequencies Channel Guard Digital and Tone Channel Guard Disable Repeater Disable Intercom Function DTMF Decode Morse Code ID Squelch Tail Elimination (STE) Carrier Control Timer Station Control DC Control Tone Control Repeater DC/Repeat Tone/Repeat 2- or 4-Wire Audio Scan Additional Options Service Microphone Antenna Multicoupler 230V Power Supply Duplexer Antenna Relay (VHF/UHF) Combiner Isolator Squelch-Operated Relay Remote Controllers Battery Standby Battery Charger Gel Cell Battery Voice Guard Encryption Aegis Digital Switchable Channel Spacing Conventional Tone and DC Remote Controlled Stations Audio (Line to Transmitter) Line Terminating Impedance: 600 Line Level (Adjustable): -20 to +7 dbm Frequency Response: ± Hz Tone Control Function Tones: 1050,1150,1250,1350,1450, 1550,1650, 1750,1850,1950 and 2050 Hz Secur-it Tone and Transmit Tone: 2175 Hz Transmitted 2175 Hz Tone Level: 20 db Below Voice Permissible Control Line Hz: 27 db Audio (Receiver to Line) Audio Amplifier Input Impedance: 10 K Input Level: 1 V RMS (for 5 khz Deviation) Output Impedance to Line: 600 Output Level to Line Voice (1 khz ref): +7 dbm (Adjustable) Tone (1 khz ref): +7 dbm (Reference 7 dbm) Frequency Response: +1 and Hz Hum and Noise, Noise Squelch: -55 db (Reference 7 dbm) Tone Squelch: -30 db (Reference 7 dbm) DC Control Control Currents: -2.5, ±6, and ±11 ma Line Loop Resistance (maximum): 11 K (Includes 3K Termination) One Conventional Channel Regulatory Data Frequency Range (MHz) Power Output (Adjustable) (W) FCC Type Acceptance Number Applicable FCC Rules Industry Canada Certification Number Applicable Industry Canada Rules CE Marking NTIA Certification Number OWDTR-0032-E 22, B-0017 RSS-119 Stations available JF OWDTR-0038-E B-0038 RSS-119 in UHF that meet the following: JF ( , ) OWDTR-0039-E 22, 90, B-0039 RSS-119 ETS ETS ETS NA OWDTR-0036-E RSS-119 NA NA

41 Technical specifications are subject to change without notice. Product sales are subject to applicable U.S. export control laws. General Specifications INDOOR CABINET (Floor Mount) Service Speaker: 8 CABINET 37 in. 69 in. 83 in. Service Microphone: Transistorized Dynamic Size [in. (mm)] Duty Cycle (EIA) Continuous: Transmit/Receive - 100% Height Width 37.0 (940) 21.5 (550) 69.1 (1750) 23.1 (590) 83 (209) 23-3/16 (59) Ambient Temperature (or full spec performance per EIA): -22 to +140 o F (-30 to +60 o C) Depth (460) 21.0 (533) 21 (53.3) Humidity (EIA): 122 o F (50 o C) Input Power Source: 120 VAC (±20%), Hz Weight (min) [(lb (kg)] Optional Input Power Source: 230 VAC (±15%), Hz Continuous Duty 121 (55) 576 (261) 693 (315) Standby Battery Source: 26.4 VDC, 50 AHR (min.) Packed, Domestic Shipping 136 (62) 606 (275) 729 (331) Antenna Connections: Type N Length of AC Power Cable: 10 ft (3048 mm) Number of Rack Units Metering: Provided through Handset or TQ0619 Software Max. Units w/power Supply Altitude: NOTE: One rack unit equals 1.75 inches. Stations occupy 6 rack units of cabinet space. Operable: Up to 15,000 ft (4,570 m) Shippable: Up to 50,000 ft (15,250 m) Mean Time Between Failure (MTBF): 150,000 hours Source Power Drain VHF UHF 800 Frequency Range (MHz) Tx Rx AC Input Power 120 VAC or 230 VAC 120 VAC or 230 VAC 120 VAC or 230 VAC DC Input Power (A) VDC Tx Rx only Tx (full/half power) /8 12/8 12/8 Rx only Transmitter (All specifications measured per TIA/EIA-603 Procedure) VHF UHF 800 Frequency Range (MHz) Rated Power Output (W) RF Output Impedance ( ) Conducted Spurious and Harmonic Emission (dbm) Frequency Stability (ppm) ±1.0 ±1.0 ±1.0 Modulation Deviation (khz) Wideband 0 to ±5 0 to ±5 0 to ±5 Narrowband 0 to ±2.5 0 to ±2.5 NA NPSPAC NA NA 0 to ±4 FM Noise (db) Channel Spacing (khz) 12.5/25/ / (NPSPAC) Synthesizer Step Size (khz) Frequency Spread Full Spec (MHz) Audio Distortion (@ 1 khz): Less than 3% Number of Channels (Conventional): Up to 12 Audio Response (pre-emphasis): Within +1/-3 db of 6 db/octave, 300 to 3000 Hz per EIA NOTE: Rated power output is measured at the transmitter power amplifier output connector per FCC Type Acceptance filing information. Any customer-required optional items such as power measuring devices and/or duplexers will introduce loss between the transmitter output connector and the station cabinet output connector. This loss will reduce the available power at the station connector. Receiver (All specifications measured per TIA/EIA-603 Procedure) VHF UHF 800 Frequency Range (MHz) RF Input Impedance ( ) Channel Spacing (khz) 12.5/25/ / (NPSPAC)/25 Synthesizer Step Size (khz) Sensitivity (dbm) EIA 12 db SINAD -116 (0.35 V) -116 (0.35 V) -118 (0.28 V) Threshold Squelch (dbm) -119 (0.25 V) -119 (0.25 V) -121 (0.18 V) Selectivity EIA 2-Signal (db) 12.5 khz (NPSPAC) 25 khz khz 90 NA NA Frequency Stability (ppm) ±1.0 ±1.0 ±1.0 Signal Displacement Bandwidth (khz) 12.5:±1, 25/30:±2 12.5:±1, 25:±2 25:±2 Intermodulation (db) 12.5 khz NA 25 khz khz 80 NA NA Spurious and Image Rejection (db) Frequency Spread Full Specs. (MHz) Audio Response (de-emphasis): Within +2/-8 db of 6 db/octave (@ Local Speaker), 300 to 3000 Hz per EIA Within +1/-3 db of 6 db/octave (@ Line Output), 300 to 3000 Hz per EIA Audio Output: 1 Watt at less than 3% 1000 Hz, 25/30 khz Channel

42 RF Communications P. O. Box 2000 Lynchburg, VA USA ( ) Harris, assuredcommunications, and MASTR are registered trademarks of Harris Corporation. Aegis is a trademark of Harris Corporation. Copyright 2009 Harris Corporation. All rights reserved. Printed in U.S.A. 07/09 ECR-5778T

43 MASTR III Auxiliary Receiver VHF, UHF, 800 MHz The Conventional MASTR III Auxiliary Receiver Uses the same receiver and control modules as the MASTR III Station Operates in wideband or narrowband mode Provides multi-channel capability Feature Advantages The MASTR III Auxiliary Receiver is a fully synthesized receiver, thus eliminating the need for crystals and providing multi-channel capability. In addition, the MASTR III Auxiliary Receiver is programmable, which provides greater flexibility in meeting customized requirements. MASTR III receivers have the capability to operate in either a wideband (25 khz) or narrowband (12.5 khz) mode. Other MASTR III Auxiliary Receiver features include Programmable Channel Guard monitoring Control channel option Remote programming capabilities The MASTR III Auxiliary Receiver utilizes the same receiver and control modules included with the MASTR III Base Station. These components provide the same reliability, superior specifications, and flexibility on the MASTR III Auxiliary Receiver that they demonstrate on the MASTR III Base Station.

44 Technical specifications are subject to change without notice. Product sales are subject to applicable U.S. export control laws. General Specifications Panel Dimensions: 4 Rack Units - Up to 2 Receivers Height: 7.0 in. (178 mm) Width: 19.0 in. (483 mm) Ambient Temperature (or full spec performance per EIA): -22 to +140 F (-30 to +60 C) Humidity (EIA): 122 F (50 C) Service Speaker: 8 Receiver Specifications Line Output: Power Level: -19 to +6dBm Interface: 2-Wire Termination Imp.: 600 Rack Capacity: Cabinet, in. No. of Shelves/Receivers 37 3/6 69 4/8 83 5/10 86 (open rack) 5/10 Source Power*: Conventional AC Input Power: 120 VAC 20%, Hz 1.25A 230 VAC 15%, Hz 0.7A DC Input Power: 13.8 VDC 20% 2.5A 11.0 VDC 20% 3.0A *One shelf, two receivers VHF UHF 800 Frequency Range (MHz): RF Input Impedance ( ): Channel Spacing (khz): 12.5/25/ /25 25 (NPSPAC) Sensitivity (dbm) EIA 12 db SINAD: -116 (0.35 V) -116 (0.35 V) -119 (0.25 V) Threshold Squelch (dbm): -119 (0.25 V) -119 (0.25 V) -122 (0.18 V) Selectivity EIA 2-Signal (db) 12.5 khz: (NPSPAC) 25 khz: khz: 90 NA NA Frequency Stability (ppm): ±1.0 ±1.0 ±1.0 Signal Displacement Bandwidth (khz): 12.5: ±1.0, 25/30: ± : ±1.0, 25: ±2.0 25: ±2.0 Intermodulation (db) 12.5 khz: NA 25 khz: khz: 80 NA NA Spurious & Image Rejection (db): Frequency Spread Full Specs. (MHz): db Degradation in Sensitivity (MHz): NA Audio Response (de-emphasis): Audio Output: Regulatory Data Within +2 and -8 db of 6 db/octave (@ Local Speaker), 300 to 3000 Hz per EIA/TIA Within +1 and -3 db of 6 db/octave (@ Line Output), 300 to 3000 Hz per EIA/TIA 1 Watt at less than 3% 1000 Hz, 25/30 khz Channel Frequency Range (MHz) Applicable FCC Rules Applicable Industry Canada Rules Part 15 RSS Part 15 RSS Part 15 RSS-119 RF Communications P. O. Box 2000 Lynchburg, VA USA ( ) Harris, assuredcommunications, and MASTR are registered trademarks of Harris Corporation. Copyright 2009 Harris Corporation. All rights reserved. Printed in U.S.A. 07/09 ECR-5775M