SATELLITE RADIO/TELEPHONE

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1 A Unique and Powerful Communications System NETWORK INNOVATIONS SATELLITE RADIO/TELEPHONE (FORMERLY SKYTERRA, MSV, LIGHT SQUARED )

2 Secure Communications 1. The network employs the IMBE (Improved Multi-Band Excitation),voice codec approved by The Association of Public Safety Communications. 2. Digital coding and scrambling prevents casual eavesdropping or monitoring of calls.

3 Features and Benefits 1. Seamless coverage 2. Satellites act as one big radio tower for all of North America. 3. Users don't have to worry about service interruptions associated with roaming because it is all one network.

4 Satellite Infrastructure

5 MSV Coverage Area As shown by the shaded area in the map, MSV provides wide-area wireless communications on land, sea or in the air, in North America (Alaska and Hawaii), Central America, Northern South America, the Caribbean and up to 250 miles offshore

6 MSV Service Users Homeland Security Public Safety Fire / Rescue USAR Police Military Marine

7 Beams

8 Beams BX SXX This indicator specifies the beam to which the radio has logged-on, as well as the radio received signal strength (i.e. B1 S55). Beam mapping is as follows: Beam 1 East Central Beam 2 West Central Beam 3 West Beam 4 South Beam 5 Alaska/Hawaii Signal strength ranges from 0 (no signal) through 99.

9 Talk Groups Talk Groups Currently Assigned STRAC1 (Emergency Operations) STRAC 2 (Hospital Operations) J-SMART (Nationwide Mutual Aid Radio Talk Group) G-SMART (Gulf States Mutual Aid Radio Talk Group)

10 Changing Talk groups To Change Talk groups, press the key under the Group and use the Arrow up and down to change the TG. Once complete the selected TG will automatically be selected

11 Display 1. Latitude/longitude 2. Talk group assignment 3. Menus for invoking actions and functions 4. Beam/Signal Strength 5. Function success, error, or messages 6. Soft keys to support various functions

12 Controls BUTTONS (Mobile Units) Power: The power button is the on-off switch for the handset. It is a delayed action button you must keep it pressed for a second or two and then release it to initiate the power on or power off sequence. PTT: Pressing and holding the PTT button initiates and maintains a Dispatch Radio call. P1: Pressing this key initiates a Priority-1 Emergency Interruption Dispatch Radio call.

13 Controls BUTTONS (Fixed Unit) Power: The power button is the on-off switch for the handset. It is a delayed action button you must keep it pressed for a second or two and then release it to initiate the power on or power off sequence. PTT: Pressing and holding the PTT button initiates and maintains a Dispatch Radio call. P1: Pressing this key initiates a Priority-1 Emergency Interruption Dispatch Radio call.

14 Controls PHYSICAL KEYS Keypad Keys: The keypad contains alphanumeric keys for text entry and Circuit-Switched Voice number dialing. SEND: This key is used to initiate the Dial-out Dispatch sequence. END: This key is used to Quick exit from any menu through which you are navigating. When you press the key you are returned to the idle display screen

15 Controls PHYSICAL KEYS Keypad Keys: The keypad contains alphanumeric keys for text entry and Circuit-Switched Voice number dialing. SEND: This key is used to initiate the Dial-out Dispatch sequence. END: This key is used to Quick exit from any menu through which you are navigating. When you press the key you are returned to the idle display screen

16 Controls UP /DOWN ARROW: These keys are used primarily for the following functions: 1) Volume adjustment 2) Scrolling through various menus 3) Scrolling through downloaded talk group tag positions

17 Features HAND SET LOCK AND UNLOCK When you first enter the Main Menu, the system lock is OFF. 1. Use the Up/Down arrows to highlight LOCK: OFF, then press SELECT to lock the system. The option then changes to LOCK: ON.

18 Features 2. To unlock the system, select the LOCK: ON option in the Main Menu. At the prompt for the unlock code, type in the code and then select Enter The option then reverts back to LOCK: OFF. The default code is 0000 (four zeroes).

19 Indicators Idle: This is a typical view of the screen when the unit is activated and not in use.

20 Indicators Calling: This indicates the PTT has been depressed and the unit is requesting an open channel thru the satellite.

21 Indicators USER ON: This indicator appears when the PTT key has been pressed and the communication channel has been accessed. The indicator is prompting you to begin speaking.

22 Indicators VACANT : This indicator appears when the PTT key has been released. It indicates that the communication channel is available to any member of the talk group who wishes to speak.

23 Indicators DN: This number appears on the display from the person speaking, when the unit is in operation.

24 Audio Indicators Status or Event Sound Notes Radio Info Message Two quick high tones Indicates one of the following: Hardware failure Satellite link is lost (no service could be network failure). Lost Speaker Call Termination Calling Failure Tone USER ON Talk Ready Two quick high tones Sounds like a fast busy tone Sounds like a fast busy tone A short high/low tone Indicates that the current party speaking has been cancelled and the radio has stopped transmitting. Sounds when the call is terminated because of the disconnection of satellite link. Indicates that a Circuit Switched call has failed during call set-up. Indicates that the user can begin to talk in Dispatch Radio mode. Talk group Vacant A low tone Indicates the talk group is available. Power On / Power Off A short high tone Indicates the radio has been powered on/off. Incorrect Key Two quick beeps When a key is pressed out of sequence.

25 Error Messages Error Condition Definition Action Searching. Wait. PTT Fail Press PTT Invalid DN If signal strength bars are seen, the radio is in the process of connecting to the MSAT network. If signal strength bars are not seen, the radio cannot receive a satellite signal. Signifies that the radio has not received a response to the PTT request from the MSAT network and is attempting several retries. Signifies the radio failed to receive a response to the PTT request from the MSAT network. Signifies the PTT key was been pressed then released just before the radio received the confirmation from the network. Signifies the user has entered a Directory Number (DN) that is not a member of the private mode talk group currently active on the radio. If the condition persists, check the radio has a clear view of the southern sky and that the antenna is connected and is functioning (e.g. can hear the servo motor in the antenna). Continue to press the PTT key. If the call is successful, USER ON will be displayed. In the event a call fails, a PTT FAIL message will appear requiring the user to release the PTT key and try again Release the PTT key and try again. If this message continues, contact MSV Customer Support. Press and hold the PTT key in order to talk. Ensure a valid DN is entered in tag position 00.

26 Error Messages Searching Signal Strength bars

27 Signal Strengths (G-2) Signal Value Number of Bars Signal Value Number of Bars Service Level Poor (too weak for a call) Poor Marginal Marginal Acceptable Excellent

28 Signal Strengths (Mitsubishi) Signal Value Number of Bars Signal Value Number of Bars Service Level May be too weak for a call Poor Marginal Acceptable Great Excellent

29 Error Message Error Condition Definition Action BLOCKED Signifies that the radio's antenna signal to the satellite is blocked. Ensure that the antenna has a clear line-of-sight to the satellite. WARNING! OVERHEAT Signifies that the radio is overheating. This message will appear at 10 second intervals until the temperature is reduced. If the temperature continues to increase then the radio will shutdown. Move the radio to a cooler place. If the radio powers off, allow it to cool down before re-initiating the power-up sequence. WRONG LOCK CODE Signifies the user has entered the wrong Handset Lock code. If you cannot remember the lock code (default is 0000), enter the SYSTEM password (default 1234) when prompted to enter the code. ANTENNA FAILURE This indicates the radio has detected a fault in the antenna and shut it down. Power cycle the radio. If this problem persists, contact MSV Customer Support.

30 Error Message Antenna Failure: This indicates the radio has detected a fault in the antenna and shut it down. *This may be due to a lack of power to the unit, check the voltage display and check that it reads 12 volts, and restart.

31 Direct Connect Hand Sets Direct Connect (Walkie Talkie) feature only

32 G-2 Hand set The G-2 Handset operates as a Direct Connect (Walki -Talkie) and a Telephone all in one.

33 Initiating a Phone call Key Pad: Using the numerical key pad on the front of the handset enter the area code and phone number.

34 Initiating a Phone call Key Pad: Once the number is added depress the SEND key. The display above the number will Prompt the words CALL and IN USE SEND END

35 Initiating a Phone call Display: Once the call is placed the time will display and the minutes-seconds will begin to track the length of the call. *(at a rate of $2.49 per minute)

36 Initiating a Phone call Key Pad: Once the call is complete depress the END key on the key pad this will hang up the call, the word END will be displayed in the left hand corner. SEND END

37 Initiating a Phone call Display: Once the call has been disconnected the hand set will default back to the Walkie- Talkie Mode.

38 MSAT Portability Units

39 SV-300 Interface box SV-300 Interface Box This interface box allows the user to walk away from the G-2 Unit and transmit and receive on the Satellite Radio with a portable VHF radio

40 SV-300 Interface box NET Mode With the unit in the NET mode the Satellite and the VHF radio can be used independently and monitored at the unit only

41 SV-300 Interface box Handheld Mode With the unit in the Handheld mode the user can walk away from the G-2 Unit, Transmit and Receive on a handheld VHF. (The handheld and mobile unit must be on the same channel)

42 SV-300 Interface box Local Mode With the unit in the Local Mode the user is able to monitor the traffic from the G-2 Unit and adjust the volume from the front panel

43 SV-300 Interface box Phone Mode With the unit in the Phone mode the user can monitor their satellite traffic privately via the G-2 handset.

44 Changing Beams

45 Change Beams (G-2) Press the menu button: This will take you to the main menu

46 Change Beams (G-2) Scroll down till you get to the, X-Over heading hit select this will display all of the beams in the system.

47 Change Beams (G-2) Scroll down to the: B2-West C. This is the West Central Beam. * Press the select button. There will be a momentary pause while it manually change beams

48 Changing Beams (G-2) You will prompted, if you wish to continue with the change, press YES

49 Changing Beams (G-2) The display will show the change over in progress, when the beam has been changed it will default back to the normal display.

50 Changing Beams (G-2) Remember to always check that the change you were requesting has been done and is correct. Beam 02

51 Signal Strength The signal strength will be displayed next to the beam, Beam Channel Signal Strength The signal strength is seen in values from 00-99, during heavy thunder storms you may see below 25 which may give you less than optimal performance.

52 Channel This displays the Channel that you are currently on. (Channel 2) This is the channel identifier associated with that channel. STRAC 2

53 Changing Beams (Mitsubishi) Depress the FCN key then 95, you will be in the Beam changing mode. By depressing the #, * keys this will change the beams up and down. Once you see the beam you need to be in push the STO and then the * to accept the change.

54 STRAC Emergency Operations v.2012 Questions or Comments? Alex O Rourke

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