TRANSFORMATION TO EVOLUTION IN 10 STEPS

Transcription

1 TRANSFORMATION TO EVOLUTION IN 10 STEPS Milan S. Lakhani Head of Strategy & Business Development 16 th May 2018, Madrid

2 Thinking about Konica Minolta Konica Minolta, Inc.

3 Thinking about Konica Minolta

4 Who knows this image? Who knows this guy?

5 Konica Minolta Trivia #1 First official photo taken with selfie stick

6 Konica Minolta Trivia #2 Hiroshi Ueda Minolta engineer, filed a patent for selfie stick 1983

7 Rate of Change The 4 th Industrial Revolution We are here Time Source: Tom Friedman, Thank You For Being Late

8 A history of innovation Rokusaburo Sugiura sets up Konica Corporation Tashima set up Nichi-Doku Shashinki Shoten (later known as Minolta Co.) The first pictures of earth taken from space with a Minolta Hi-Matic (during John Glenn s Friendship 7 space flight) 1975 Released the world s first 35mm camera with built-in flash and AE functions C35EF 1984 Konica and Minolta merge to form Konica Minolta Developed an ultra-high-precision aspheric plastic lens 2000 for CD players 2005 Released the world s first Mammography to use phase contrast technology 2007 Left the photo and camera business Released wireless DR system AeroDR to meet the demandsof an increased digitization in the healthcare sector and reduce the amount of x-ray radiation to patients 2016 Released B2+ UV inkjet press AccurioJet KM Launch of Workplace Hub Portfolio 1903 Created Cherry Hand Camera, Japan s first brand name camera 1960 Completed the company s first copier Minolta Copymaster The world s first finger-measurement type pulse oximeter Became the first company worldwide to receive a Blue Angel mark in the field of copying 2002 Developed Simitri the world s first polymerized toner with biomass. Along with economical production reduces CO2 and NOx emissions by up to 40% 2010 Released the digital printing system bizhub PRESS Launched the first Business Innovation Centre (BIC) in London Opened the Konica Minolta Planetarium Tenku, Japan s second most popular planetarium 2015 Launched the first Konica Minolta Labs Europe in London and Brno KMLE

9 The need for (digital) transformation Vision A digital company with insight into implicit challenges TRANSFORM CUSTOMERS BUSINESS BETTERMENT OF SOCIETY DEVELOP FUTURE PORTFOLIO TRANFORM OUR CORPORATE CULTURE COMPLIMENT PHYSICAL TO DIGITAL CREATION OF NEW VALUE

10 What is digital transformation? Disruptive radical reinvention of the existing business a metamorphosis into something new Transformative involves new digital business models Transformation Incremental involves digitization of existing processes and customer experience

11 Digital transformation the myths Digital transformation is about becoming an online business Digital transformation as a single initiative Digital transformation has a finish line

12 Finding the next S-Curve Revenue New growth strategy Innovation opportunity Original strategy Time

13 Business Innovation Centres driven by customer intimacy & open innovation North America Europe Asia Pacific China Japan

14 Transformation is driven from the top Vision A digital company with insight into implicit challenges Business technologies Healthcare BUSINESS UNITS Performance materials Optical systems for industrial use TRANSFORM Medical Care Nursing Care 2 million customer base Manufacturing Marketing Services ONE KONICA MINOLTA Retail sales Distribution Professional Printing Office Mobile objects A company that continues to create new value to SHINKA (evolve) business and human societies Business system by product Go-to-Market system

15 Organisational ambidexterity Exploration Exploitation

16 Growth platforms Konica Minolta is developing new services, technologies and products to assist customers in improving and innovating their business by utilizing ICT in the demonstrated areas WORKPLACE OF THE FUTURE How do we collaborate? Way of working in three, five, ten years? AUGMENTED VISION Making the invisible, visible WEARABLE DEVICES Smart data (Internet of Things, Industry 4.0, ), Next level- Computing, Data analysis INNOVATION SERVICES Targeted workshops, business value, talent management, client centric innovation INDUSTRY SOLUTIONS & OFFERINGS Hardware, Software, Services

17 Innovation client hierarchy of need For client For Konica Minolta With client Enabling cilent 1. Proactively deliver Innovation focusing on Business Outcomes 2. Strategically work with client to Co-Innovate 3. Empower Client to Innovate

18 Transformation needs cultural change The best strategy in the world is doomed to fail unless leaders create an environment and shape the culture in which it can succeed.

19 Intrapreneurship 2018: Technology Innovation Programme Konica Minolta, Inc.

20 Attracting new talent: VR meets HR

21 Attracting new talent: AR/VR meets HR

22 Strategic models for successful partnership Open Innovation Network e.g. Customers, universities, start-ups, government Thought Leader Resource Network e.g. Other companies, consulting firms, think tanks Also consider measures for creating an effective partnership Give and take in relationship with partners: Win Win

23 Thought leadership

24 Step 1: Foster (open) innovation and entrepreneurialism

25 Step 2: Two facets of digitization

26 Step 3: Board and CEO ownership

27 Step 4: Cultural change is critical

28 Step 5: Business strategy drives digitization, not technology

29 Step 6: Collaborate and listen

30 Step 7: Define new business models

31 Step 8: Imagination in talent acquisition

32 Step 9: Strategic alliances and partnerships

33 Step 10: Innovative skills development

34 Closing quotation When Digital Transformation is done right, it s like a caterpillar turning into a butterfly but when done wrong, all you have is a really fast caterpillar. George Westerman Principal Research Scientist, Digital Economy MIT s Sloan Center for Digital Business

35 Contact: LinkedIn: milan-s-lakhani