Konica Minolta Business Solutions Europe growing for you Business Solutions

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Darrell Bates
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1 Konica Minolta Business Solutions Europe growing for you Business Solutions

3 Small wonders It s hard to believe, but the world s first automatic photocopier saw the light of day just four decades ago. Since then office life has changed beyond all recognition. PCs, fax machines and scanners have become indispensable co-workers. Digital technology has transformed simple photocopiers into networked document handling systems offering a host of user-friendly features. Today, creating a document is as simple as turning on a light switch. But photocopying is also a small wonder. Let me illustrate this by telling you about my five year old neighbour s daughter. The other day she proudly presented me with a pencil drawing. I placed this work of art on my Konica Minolta copier, pressed the start button and in seconds we got a perfect copy of the original, authentic down to the last detail. You should have seen the amazed expression on her face. Something so complex. Yet so simple. 3 I m convinced that the merger of Konica and Minolta will open up new dimensions in growth and technological expertise. But at the same time we want to keep on surprising our customers. With small wonders which today we can only dream of. Akio Kitani, President, Konica Minolta Business Solutions Europe

Konica Minolta designs and builds state-of-the-art products in the areas of Document Production and Colour Systems, Multi-Functional Peripherals, Integrated Document Solutions, Print Controllers and

Know-how transfer and synergies between these various product segments are a basis for continuous product innovation. Innovation would be impossible without skilled human resources.

4 Colour Systems Document Production Systems brand new for you 4 Expertise to the power of two Konica plus Minolta: a new business enterprise which is greater than the sum of its individual parts. The merger of these two global players also marks the birth of the new Konica Minolta brand. A brand which boasts unrivalled expertise in business systems and solutions. Konica Minolta designs and builds state-of-the-art products in the areas of Document Production and Colour Systems, Multi-Functional Peripherals, Integrated Document Solutions, Print Controllers and Photo Imaging. Our portfolio also includes Medical & Graphic Imaging and Industrial Instruments. Know-how transfer and synergies between these various product segments are a basis for continuous product innovation. Innovation would be impossible without skilled human resources. More than 35,000 people work for Konica Minolta worldwide, including 6,300 in Europe. Their knowledge and creativity are the foundation on which we build products and solutions geared precisely to business requirements. Technology is a means, not an end. With each new product generation we aim to adapt flexibly to changing customer needs and individual working methods. The emphasis is not on individual printers, copiers and other office electronics products. Instead we construct flexible communication bridges that link up people across national boundaries and time zones.

5 Multi-Functional Peripherals Integrated Document Solutions Print Controllers Photo Imaging

6 Yes, we re open

7 European way of life Europe is converging fast. Not only politically, but at a corporate level as well. Today we are witnessing an unprecedented and highly productive interchange between different cultures. Individual imagination is the sole limiting factor. Business ideas which seemed unworkable just a short time ago are already being translated into practical reality. Day in, day out. Communication person to person and company to company is the true driving force behind the new Europe. 7 Konica Minolta in Europe provides dedicated business solutions for every type of user. For major multinationals. For dynamic small and medium-sized enterprises. And for innovative one-man start-ups with ambitious growth plans. A smart example is Alfonso from San Lorenzo, Italy. His coffee roasting business is developing fast, with customers located all over Europe. So he needs to produce letters, product brochures and pictorial material on demand and in top quality. What can Konica Minolta do for Alfonso? First of all, we ll listen closely and analyze his specific requirements. Thanks to our close-knit European sales network, we are in a position to meet our customers personally and at short notice. Then we will put together the perfect business solution for Alfonso from the extensive Konica Minolta portfolio. Bitstreams, bytes, pixels and diodes are not the central issue here. Our main goal is to supply Alfonso and all our customers with cost-effective communication bridges that will open new doors to their business.

8 we love it

We care for you We at Konica Minolta have adopted a strategy of continuous improvement in the area of customer care.

As document systems and solutions have undoubtedly become more sophisticated, it is not surprising if the customer needs fast and effective support now and then during the product life cycle.

Our Mplus programme for technicians takes training out of the classroom and onto the Internet. The outcome: enhanced efficiency and improved service know-how.

9 We care for you We at Konica Minolta have adopted a strategy of continuous improvement in the area of customer care. One important step was to introduce binding standards for technical product launches, quality management and life cycle management. As document systems and solutions have undoubtedly become more sophisticated, it is not surprising if the customer needs fast and effective support now and then during the product life cycle. Certainly, our customers can count on optimum support throughout Europe. 9 Konica Minolta has also developed a new approach to the training of service technicians. Our Mplus programme for technicians takes training out of the classroom and onto the Internet. The outcome: enhanced efficiency and improved service know-how. In recognition of this achievement Konica Minolta was awarded the prestigious 2003 Service Management Prize by the German Customer Service Federation (KVD). Yet another innovation is our Product Configurator V2.0, which visualizes the Konica Minolta products for the customer and helps the sales representative give accurate advice. The route to the right configuration has never been simpler or quicker. We all know the problem. User manuals are never around when they are needed. This is where our Online Library comes into play. Thousands of user manuals and service documents are available for instant downloading from the Konica Minolta website.

you do it 10 Creating solutions, not just stand-alone products Look

material is increasing from year to year.

networking capability and print quality.

10 you do it 10 Creating solutions, not just stand-alone products Look at almost any company and you ll find that the volume of printed material is increasing from year to year. This is coupled with growing expectations in terms of speed, networking capability and print quality. As a result there is a strong demand for smart and cost-effective solutions for the production, distribution and archiving of documents.

11 Konica Minolta therefore boasts an unparalleled array of solutions involving an intelligent combination of hardware and software. Plus the skilled manpower to analyze user requirements and get sophisticated document solutions up and running in the shortest possible time. So what are these solutions called? And above all, how do they benefit the customer? A brand new example is the Content Presentation Manager (CPM). This progressive software solution enables the fast and easy creation of compelling full-colour documents from enterprise resource planning (ERP) data. Another path-breaking example is jtman, which manages complex print workflows and integrates diverse file formats such as PostScript, PDF and EPS. Our EFI Velocity software, the ideal tool for handling complex colour output applications. And last but not least our output cost concept allows customers to keep a close track of their printing and copying costs. These and other solutions will keep Konica Minolta at the forefront of document management in the years to come. 11

take a ride Trend-setting technology A small law firm in Berlin obviously has fundamentally different hardware requirements from a high-volume printshop in Paris or London.

Studies in the USA and Europe have shown that office workflows are becoming less rigid and more fluid.

13 take a ride Trend-setting technology A small law firm in Berlin obviously has fundamentally different hardware requirements from a high-volume printshop in Paris or London. The Konica Minolta Business Solutions portfolio caters for the complete spectrum of document production and management tasks. For companies of all types and sizes and in all sectors of industry. Studies in the USA and Europe have shown that office workflows are becoming less rigid and more fluid. In response to this trend Konica Minolta is harnessing all its innovative and creative potential in order to shape a genuinely user-centred work environment. Leadingedge technology is not an end in itself, but has the sole function of boosting productivity and job satisfaction. Productivity plus job satisfaction. This principle manifests itself at all levels of the Konica Minolta product range. In our black and white and colour devices for small office/home office applications. In our mid-range communication centres which combine printing, copying, scanning and faxing functions in a single compact unit. And in our high-volume document production systems, which offer a credible digital alternative to conventional offset printing. So where is Konica Minolta headed in the future? bizhub is the name of our new unified technology concept for a new generation of network imaging systems. As the name implies bizhub places the user at the hub of his or her business environment from initial input through to the final output stage. And in line with the Konica Minolta philosphy, bizhub will be backed up by excellent customer-oriented services and support. 13

14 Wherever you are

Konica Minolta Business Solutions Europe GmbH Konica Minolta Business Solutions Austria GmbH Konica Minolta Business Solutions (BELGIUM) N.V.* Konica Minolta Business Solutions Czech spol. s.r.o. Konica Minolta Business Solutions Denmark a/s Konica Minolta Business Solutions Deutschland GmbH Konica Minolta Business Solutions France S.

15 Konica Minolta Business Solutions Europe GmbH Konica Minolta Business Solutions Austria GmbH Konica Minolta Business Solutions (BELGIUM) N.V.* Konica Minolta Business Solutions Czech spol. s.r.o. Konica Minolta Business Solutions Denmark a/s Konica Minolta Business Solutions Deutschland GmbH Konica Minolta Business Solutions France S.A.S. Konica Minolta Business Solutions Italia S.p.A. Konica Minolta Business Solutions d.o.o. Ljubljana Konica Minolta Business Solutions Magyarorszag KFT. Konica Minolta Business Solutions Norway AS Konica Minolta Business Solutions Polska s.p. z.o.o. Konica Minolta Business Solutions Portugal Lda.* Konica Minolta Business Solutions Romania S.R.L Konica Minolta Business Solutions Spain S.A. Konica Minolta Business Solutions Sweden AB Konica Minolta Business Solutions (UK) Ltd. Konica Minolta Business Solutions Zagreb d.o.o. Konica Minolta Peter Llewellyn Ltd. Konica Minolta East Direct Ltd. Konica Minolta Photo Imaging Europe GmbH Konica Minolta Photo Imaging Austria GmbH Konica Minolta Photo Imaging Benelux B.V. Konica Minolta Photo Imaging Czech spol. s.r.o. Konica Minolta Photo Imaging France S.A.S. Konica Minolta Photo Imaging Polska s.p. z.o.o. Konica Minolta Photo Imaging Portugal Lda.* LLC Konica Minolta Photo Imaging Russia Konica Minolta Photo Imaging Svenska AB Konica Minolta Photo Imaging (Schweiz) AG Konica Minolta Photo Imaging UK Ltd. 15 The Konica Minolta Europe subsidiary network Konica Minolta Printing Solutions Europe B.V. Konica Minolta Printing Solutions Deutschland GmbH Konica Minolta Printing Solutions France S.a.r.l Konica Minolta Printing Solutions Nordic AB Konica Minolta Printing Solutions (UK) Ltd. Konica Minolta Slovakia spol. s.r.o. UAB Konica Minolta Baltia Konica Minolta Ukraine Konica Minolta Medical & Graphic Imaging Europe GmbH Konica Minolta Supplies Manufacturing France S.A.S. Konica Minolta Leasing CZ, spol. s.r.o. Develop GmbH Repro Conseil S.A.S. ECS Büro-und Datensysteme GmbH Office-boerse.de Internet GmbH Plankopie Gesellschaft für Bürosysteme (Mönchengladbach) GmbH Konica Minolta sales and service partners are located throughout Europe. *registration not yet completed

Konica Minolta Business Solutions Europe GmbH Langenhagen Europaallee 17 D-30855 Langenhagen Tel.: +49 (0) 511 74 04-0 Fax: +49 (0) 511 74 10 50 Lüneburg Lilienthalstrasse 1 D-21337 Lüneburg Tel.

16 Konica Minolta Business Solutions Europe GmbH Langenhagen Europaallee 17 D Langenhagen Tel.: +49 (0) Fax: +49 (0) Lüneburg Lilienthalstrasse 1 D Lüneburg Tel.: +49 (0) Fax: +49 (0) /03-04/Weidmann All brand and product names may be registered trademarks or trademarks of their respective holders and are hereby acknowledged. All image rights are hereby acknowledged. Printed in Germany on chlorine-free bleached paper.

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