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1 Flatbed Scanner color This This device is is compliant. compliant.

2 File: WideTEK_A2-color_en.doc

3 Introduction Dear Customer, We congratulate you on the acquisition of this innovative product from Image Access. We at Image Access are proud of the work we do; it is the result of our extremely high standards of production and stringent quality control. With the flatbed scanner WideTEK A2, Image Access offers an efficient scanner which covers a wide scope of applications due to its versatility. Its integrated web based user interface makes all functions available in structured menus. This operation manual is designed to lead you through all steps that will arise when using the flatbed scanner WideTEK A2. For this reason, we ask you to read the operation manual attentively before starting to work with the device. By doing so, you will avoid operation errors and you can control all functions from the beginning. In addition please consider the following points: Damages to your unit may have occurred during shipping. Please check for damages immediately after delivery of the unit. Inform your supplier if damage has occurred. Read and ensure that you understand the safety notes. They were developed for your protection and safety as well as to protect the unit. Regular maintenance conserves the high quality and safety of the flatbed scanner WideTEK A2 during the entire service life. If you have any further questions, please feel free to contact your local dealer or Image Access directly. Our support staff will be happy to help you. To contact the Image Access support, visit our homepage For your daily work with the WideTEK A2 scanner, we wish you success and complete satisfaction. Regards Your Image Access Team Page 3

4 About this Manual All information about the normal operation and behavior of this device is found in this. The manual is written for people who only operate the device and do not perform setup and adjustment procedures. All device elements and software functions are described in detail, although some of them might never be used. This manual does not cover any application software. Refer to the appropriate manual to learn about the application software. Setup and Assembly Manual The Setup and Assembly Manual is written for technical staff with some basic mechanical as well as software skills. Many resellers will offer on-site installation; therefore, large parts or all of the setup and assembly manual might not be of interest to the reader. The access level at which these setup and adjustment processes are performed is called Poweruser and is password protected from access by the normal operator. Both manuals can be downloaded from our customer service portal at Be sure to always check for the latest versions of these manuals. The manual is divided into four sections, A to D. Section A Section B Section C Section D describes the hardware of the device. It shows the connectors as well as all other elements of the device. describes the operation software. describes troubleshooting procedures and test scan generation. shows all technical data and specific declarations, e.g. CE, FCC, UL by Image Access GmbH, Germany. All rights reserved. Reproduction in whole or in part in any form or medium without express written permission of Image Access is prohibited. Scan2Net and other designated brands herein are trademarks of Image Access. All other trademarks are the property of their respective owners. Image Access reserves the right at any time without notice to change said product, product specification and documentation. For the most recent version, always check our web site or the customer service portal at Page 4

5 Version History Version Published in Content/Changes/Supplements A March 2002 Preliminary version. Description of the device. Description of the integrated user interface, Vers.2. B April 2002 Additional information concerning user interface, Vers.2.x C March 2003 Extensions in the integrated user interface. Expanded selection of parameters. Color Management System (CMS), Bookfold Correction (BFC) and Color Management System (CMS) are available as options. User defined formats by JavaScript. Deskew function integrated. Information concerning firmware update and setup. D December 2004 Some improvements in the user interface. New structure of Setup Device menu. Detailed information about results of adjustments. E January 2005 Information concerning transport lock (removing/inserting) added. F December 2006 S2N user interface with new structure. Some menu items have been added. Some menu items have been moved. Page 5

6 Table of Contents A Hardware Setup A.1 Safety Notes A.1.1 Marking of Safety Notes 13 A.2 General Information A.3 Content on Delivery A.4 Device Overview A.5 Removing the transport lock A.6 Device Location A.6.1 Environment 17 A.6.2 Table 17 A.6.3 Power outlet 17 A.6.4 Ambient Light 17 A.7 Connecting A.7.1 to the Power Source 18 A Main Power Switch 18 A.7.2 the Network Cable 18 A.7.3 the Foot Pedal Switch 18 A.8 Switching to Stand-by Mode A.9 Starting the WideTEK A A Reset Configuration 20 A.10 Stopping the WideTEK A2 Scanner A.11 Before transporting A.11.1 Inserting the transport lock 21 Page 6

7 Table of Contents, part 2 B Software Setup B.1 Network Parameters at Delivery...23 B.2 Setting IP Address, Gateway and Subnet Mask...23 B.2.1 Connecting the WideTEK A2 directly to a PC 23 B.2.2 Adapting the PC s Network Parameters 23 B.2.3 Configure the Scanner 24 B Network Parameters 27 B Activate the New Settings 28 B.2.4 WideTEK A2 in the Network 29 B.3 The Integrated User Interface...29 B.3.1 The Start Screen 29 B.3.2 The Main Screen 30 B.3.3 Help Function 31 B.4 Functions in the User Interface...32 B.4.1 Options 32 B Color mode 33 B File Format 35 B Document Mode 38 B Scan Mode 38 B Image Rotation 39 B Preview 40 B Embedded ICC Profiles 40 B Embedded Meta Data 41 B.4.2 Paper, Predefined formats 42 B Format 42 B Orientation 43 B Additional Margin 43 B Background Density [Binary] 43 B Splitting Image 44 B Maximum Deskew [Angle] 45 B.4.3 Paper, User defined formats 46 B User defined format, JAVA not activated 46 B User defined format, JAVA activated 49 B.4.4 Camera 51 B Resolution 52 B Brightness 53 B Contrast 53 B Exposure 53 B Image Sharpness 54 B Eliminate Moiré 54 B Gamma 54 B Color Gain 54 Page 7

8 Table of Contents, part 3 B.4.5 Settings 55 B Language Selector 55 B Skin Selector 56 B Tool Tips 56 B Show Status Window 57 B Use Java UDF 57 B.4.6 Control Buttons for Output Mode 58 B Save 58 B Show 59 B Print 60 B Copy 60 B FTP Upload 64 B Mail 65 B.4.7 Turning Off the WideTEK A2 66 B Power Off via the Integrated User Interface 66 B Switching Off by START Button 67 B.5 Scanning B.6 Scan2Net Firmware Update Procedure B.6.1 Basic requirements 69 B.7 Browser settings for B.7.1 Netscape 6 70 B.7.2 Internet Explorer 6 72 B.8 Updating the Firmware B.8.1 Download 73 B.8.2 Install 74 B.9 Scan2Net Firmware Setup Procedure B.9.1 How to enter the Poweruser level 75 B.9.2 Doing the Adjustments 76 B Auto Focus 77 B X-Adjust 77 B Y-Adjust 78 B Adjust White Balance 78 B Leaving the Adjustment Menu 79 Page 8

9 Table of Contents, part 4 C Tests and Troubleshooting C.1 Troubleshooting Matrix...80 C.2 Error Codes...81 D Technical Specifications D.1 Electrical Specifications...84 D.2 Dimensions and Weight...84 D.3 Ambient Conditions...84 D.4 Resolution / Scan Size / Scan speed...84 EC Declaration Of Conformity Page 9

10 Table of Pictures Picture 1: Connectors on the WideTEK A Picture 2: Position of transport lock Picture 3: Scanner on small backside Picture 4: Transport lock Picture 5: Removing transport lock Picture 6: Foot pedal connector Picture 7: Main power switch Picture 8: Mechanic Check Picture 9: Hardware Check Picture 10: Reset Network Configuration Picture 11: Shutdown message Picture 12: Lift up the flatbed scanner and stabilize it against shifting Picture 13: Thread for transport lock Picture 14: Transport lock inserted Picture 15: Opening screen of the integrated user interface Picture 16: Selection of three login-levels Picture 17: Request mask for the password Picture 18: Selectable items in login level Poweruser Picture 19: Configure network parameters Picture 20: Request to restart the scanner Picture 21: System Reboot message Picture 22: Start screen Picture 23: User interface main window Picture 24: Question marks start help function Picture 25: Example for Help text Picture 26: Select options Picture 27: Available color modes Picture 28: Parameters for Line Art mode Picture 29: Selectable file formats Picture 30: JPEG quality in percent Page 10

11 Table of Pictures, part 2 Picture 31: Selection of TIFF compression...36 Picture 32: Data format PNM...37 Picture 33: Data format PDF...37 Picture 34: Book Fold Options...38 Picture 35: Image Rotation...39 Picture 36: Preview Scaling Ratio...40 Picture 37: Embedded Meta Data screen...41 Picture 38: Predefined Formats...42 Picture 39: Available items for Splitting Image...44 Picture 40: Deskew not active...45 Picture 41: Deskew active...45 Picture 42: Setting the user defined format...46 Picture 43: Rectangle shows size of user defined format...47 Picture 44: Image with user defined format...48 Picture 45: Preview to set the user defined format...49 Picture 46: Frame of the user defined format...50 Picture 47: Resulting image...50 Picture 48: Select camera settings...51 Picture 49: DPI Mode Fixed...52 Picture 50: List of available resolutions...52 Picture 51: Example for user-defined resolution...52 Picture 52: Black Threshold slider...53 Picture 53: Value range of Color Gain...54 Picture 54: Settings...55 Picture 55: Language selector...55 Picture 56: Skin selector...56 Picture 57: Tool Tips...56 Picture 58: Status windows...57 Picture 59: Use Java UDF...57 Picture 60: Control buttons for output mode...58 Page 11

12 Table of Pictures, part 2 Picture 61: Input of directory and file name Picture 62: Scanned image with function field bar Picture 63: Selecting the printer Picture 64: Printer Preset Picture 65: Connection Type IP Networking Picture 66: SMB Printer Queue Parameters Picture 67: Menu for Postscript printer Picture 68: Menu for Postscript (PJL) printer Picture 69: Menu for HP Designjet printer Picture 70: Defining an FTP address Picture 71: Defining an address Picture 72: Defining an address Picture 73: Security query after shutdown command Picture 74: Browser message after shutdown Picture 75: Shutdown message Picture 76: Setup Device screen Picture 77: Poweruser information menu Picture 78: Menu in section Adjustment & Support Page 12

13 A Hardware Setup A.1 Safety Notes Read and ensure that you understand the safety notes. The safety notes have been written to ensure your protection and for your safety. The WideTEK A2 scanner fulfills all safety requirements of the following standards: EN 60950, Safety of Equipment in the Information Technology (European Standard) UL 60950, Safety of Information Technology Equipment (US Standard) CSA C22.2 No (Canadian Standard) The mark which certify the successful completion of the tests are found on the connectors side of the device housing. A.1.1 Marking of Safety Notes All safety notes are marked with a warning sign. A description of the potential hazard is found on the right side of the warning sign. Safety Note! Example text. Page 13

14 A.2 General Information This operation manual describes all settings which are available through the integrated Scan2Net user interface. Variations depending on the device type are indicated below the chapters headline. The WideTEK A2 is connected by the integrated network card to the network. Before the first use of the WideTEK A2 the IP address, the subnet mask and the gateway settings must be set. These settings depend on the parameters of the network where the WideTEK A2 is used. In chapter 0 all necessary steps to configure the WideTEK A2 properly are described in detail. A.3 Content on Delivery The WideTEK A2 is delivered with the following: Cross-Over cable with green connectors Network cable Power cable Folder with reference sheets for testing purpose Transport locks Important: Keep the transport locks, the washers as well as the adherent label for future use. A.4 Device Overview Picture 1: Connectors on the WideTEK A2 For a first look at the WideTEK A2 scanner, some of the more important components have been identified in the photo here. These components are referenced in this operation manual. Page 14

15 A.5 Removing the transport lock Attention The transport lock has to be removed before starting the device the first time! A label at the front side of the device housing marks the position of the transport lock. Picture 2: Position of transport lock Lift up the scanner at the front side and turn it to the small back side to remove the transport lock. Ensure that the cover can not open unintentionally. Picture 3: Scanner on small backside Page 15

16 The transport locks are marked with adherent labels. Picture 4: Transport lock If the scanner is placed on the small back side, the transport locks are easily accessible. Remove the transport lock with an appropriate tool. Picture 5: Removing transport lock Important: Keep the transport lock, the washers as well as the adherent label for future use. The transport lock and the washers must be inserted before every transport of the WideTEK A2. This will prevent the sensitive components inside the flatbed scanner against damages. Page 16

17 A.6 Device Location A.6.1 Environment Choose a location that complies with the limits of temperature and humidity. Refer to chapter D.3 for detailed environmental specification. A.6.2 Table Place the WideTEK A2 on a flat and solid base. The load-carrying capacity of the base should exceed the device weight. It is recommended that the table hold at least three times the weight of the device. The table also should not shake or move to avoid image distortions. A.6.3 Power outlet Ensure that the power outlet is always accessible. This will help to separate the device from the power outlet in case of an emergency. A.6.4 Ambient Light Choose a location with normal illumination. Direct sunlight or a bright floodlight shining on the glass plate will reduce the quality of images or cause malfunction of the unit. Page 17

18 A.7 Connecting A.7.1 to the Power Source Check the following items before connecting to the wall outlet: The wall outlet is in perfect condition and properly grounded. The power cable is undamaged. The wall outlet is equipped with a correctly dimensioned fuse. Refer to the chapter D.1. Turn the device off before plugging or unplugging any cable. Connect the wall outlet and the power supply connector at the WideTEK A2 with the power cable. A Main Power Switch The main power switch is located directly above the power supply connector. The positions on the main power supply are marked with: 0 (zero) Main power off I Main power on A.7.2 the Network Cable The WideTEK A2 is delivered with a Cross-Over cable (green connectors) and a network cable. Use the Cross-Over cable to connect the WideTEK A2 directly to a PC via a network card. Use the network cable to connect the WideTEK A2 to a network. The port for connecting to the network is located next to the power supply connector (Picture 1). A.7.3 the Foot Pedal Switch The scan sequence can also be activated by an optional foot pedal switch. The foot pedal switch connector is located right beside the stand-by button. It is marked with FS-1. Note: Picture 6: Foot pedal connector Switch the WideTEK A2 off before connecting / disconnecting the foot pedal switch to the jack plug. Page 18

19 A.8 Switching to Stand-by Mode The main power switch is used to switch the WideTEK A2 scanner to stand-by mode. It also switches the WideTEK A2 scanner completely off. This is only necessary before transporting or when the scanner is not used for a longer time period. Picture 7: Main power switch Press the main power switch to position I to set the WideTEK A2 into stand-by mode. A.9 Starting the WideTEK A2 Press the green stand-by button to switch the WideTEK A2 from stand-by mode to operating mode. The start sequence takes approximately one minute. After pressing the green stand-by button, the lamp lights up. The start sequence takes approximately one minute. During this time, some internal routines check all device components. In further progress of the system tests the display shows some status information Picture 8: Mechanic Check and the current IP address and Picture 9: Hardware Check Finally the display shows READY TO SCAN. Page 19

20 A Reset Configuration During the start sequence the display shows RESET NETWORK CONFIGURATION? Picture 10: Reset Network Configuration While this message is displayed, all values of the network address can be reset to the default values. Resetting of the values is done by pressing the green START button while the message is visible. After pressing the START button the display shows the safety query ARE YOU SURE? Press the START button again to confirm the query. After that all values are reset. The IP address at delivery is The subnet mask at delivery is A.10 Stopping the WideTEK A2 Scanner Press the green stand-by button in order to switch off the WideTEK A2 scanner. During the switch-off sequence the display shows Picture 11: Shutdown message The mirror unit and the lamps unit move to the home position at the left side of the scan area. After that the lamps and the display turn off. Page 20

21 A.11 Before transporting A.11.1 Inserting the transport lock Attention The transport lock must be inserted before transporting the device! Before inserting the transport lock the mirror unit and the illumination unit must be moved into transport position. Switch on the WideTEK A2 with the green stand-by button. The device now checks and initializes all components. The mirror unit and the illumination unit are moved into the start position. After completing the start process the display shows READY TO SCAN. Switch off the flatbed scanner now by the green stand-by button. The mirror unit and the illumination unit will be moved into the transport position (left stop). Note: Do the following steps with the assistance of a second person. This will avoid damages to the scanner. One person slowly lifts up the scanner at the connectors side (right side of the housing, see Picture 1), while the second person stabilizes the device on the opposite side against shifting. Picture 12: Lift up the flatbed scanner and stabilize it against shifting Hint: If the mirror unit and the illumination unit do not move to the transport position because of an error, lift up the scanner - as described above and knock carefully on the connectors side. The mirror unit and the illumination unit will slide slowly into the transport position because of their own weight. Page 21

22 Place the scanner on the narrow side and stabilizes it in this position. Screw in the transport lock on the marked positions. Picture 13: Thread for transport lock. Important: Insert the transport lock always in combination with the washers. Use three washers on each transport lock. Without using the washers severe damages may occur to the scanner. Do not use an electric powered tool to screw in the transport lock. This could result in severe damages of the mirror unit and illumination unit. The following pictures show the correct position of the transport lock. Picture 14: Transport lock inserted Page 22

23 B Software Setup B.1 Network Parameters at Delivery IP address: Subnet mask: Gateway: Broadcast: B.2 Setting IP Address, Gateway and Subnet Mask The values for the IP address, the gateway, and the subnet mask are set by using the integrated S2N user interface. All necessary steps to individually configure these parameters are described in the following chapters. B.2.1 Connecting the WideTEK A2 directly to a PC Important: A network adapter must be installed in the computer to which the WideTEK A2 is to be connected. Use the Cross-Over cable to connect WideTEK A2 and PC directly. B.2.2 Adapting the PC s Network Parameters Start the network configuration of your computer. Set the IP address in the network configuration of the PC to an address in the same subnet as the IP address of the scanner. Example: The IP address of the WideTEK A2 is: The computer should get the address: xxx Insert for xxx any arbitrary value between 1 and 40. Set the subnet mask of the computer in the network configuration identical to the default value of the scanner Windows 9x / ME/ NT: Close the network configuration and restart the computer to activate the changed settings. Windows 2000 / XP: Close the network configuration to activate the new settings. A restart is not necessary. Page 23

24 B.2.3 Configure the Scanner Recommended browser: Internet Explorer 6.0 or higher Netscape Navigator 7.0 or higher Mozilla 1.2 or higher Configuration of the WideTEK A2 is done via the integrated user interface. Start your browser and enter the IP address of the scanner. When the screen displays the following, select Setup Device. Picture 15: Opening screen of the integrated user interface Page 24

25 The next window shows a selection of three login-levels. Select the login level Poweruser. Picture 16: Selection of three login-levels To use the login level Poweruser it is necessary to enter a password. A password entry window will appear. The default user name and password for the login-level Poweruser is: Poweruser Enter this password in both lines of the request mask. Note that P is upper case and oweruser is not (passwords are case sensitive). F:\Bild\S2N\setup_interface2004\s2n-setup004.jpg Picture 17: Request mask for the password Page 25

26 The Poweruser login level offers various command buttons for configuration purposes. Picture 18: Selectable items in login level Poweruser Find the column S2N Base Settings. Select Network to set the network parameters of the WideTEK A2. Page 26

27 B Network Parameters A network configuration screen will appear. IP Configuration Method: Manual Host Name: IP Address: Subnet Mask: Picture 19: Configure network parameters Automatically set. Can not be changed. Enter the IP address. The IP address must identify the scanner clearly in the network in which it is installed. Enter a valid value for your network here. In most cases this is: Ask your network administrator in case of deviations. Default Gateway: Enter the value for the gateway here. If no gateway is used, enter the scanner IP address. Broadcast: Enter the highest possible value here. Ask your network administrator for the correct value. All of the above mentioned settings must correspond to the network in which the scanner is used. Click on the button Apply to store the changed settings. NOTE: After saving the changed IP address the connection to the scanner is lost. To reconnect to the scanner, enter the new IP address in your browser. Page 27

28 B Activate the New Settings The modified settings of the network parameters are transmitted after clicking the Apply button. After modifying the parameters the WideTEK A2 must be restarted. Click on the button Reboot to restart the scanner. Picture 20: Request to restart the scanner After clicking the Reboot button the WideTEK A2 shows the following screen. After the restart the unit is accessible at the new IP address. Enter the new IP address to reconnect to the scanner. Picture 21: System Reboot message Page 28

29 B.2.4 WideTEK A2 in the Network Remove the Cross-Over cable from the network connector of the WideTEK A2. Connect the WideTEK A2 to the network. Use the network cable delivered with the unit. Note: Do not use the Cross-Over cable. The Cross-Over cable is used only to connect the WideTEK A2 scanner and a single computer by network card. B.3 The Integrated User Interface B.3.1 The Start Screen Start your browser. Enter the IP address of the scanner. The start screen of the integrated user interface opens. The selected language defines the labeling of the buttons. Picture 22 shows the start screen with english as selected setting. This is the default setting. Click the button Start Scan Application. Picture 22: Start screen Page 29

30 B.3.2 The Main Screen After launching the scan application, the main screen of the integrated user interface will open Picture 23: User interface main window The main window is structured into three sections. The section on the right (#1 in the picture above) shows a menu bar with four menu items: Options Paper Camera Settings The section on the left (#3 in the picture above) shows the buttons for preview scan (Preview) and main scan (Scan Now). The STOP button switches the scanner off. The seven control buttons in the lower section (#2 in the picture above) of the screen control the output modes. Page 30

31 B.3.3 Help Function Click here to activate the help function. Picture 24: Question marks start help function Clicking the question mark symbols opens a window with information concerning the elements of the user interface. On extensive information texts a scroll bar on the right side of the window allows to move the text upwards or downwards. A click on the button Close Window closes the help text. Picture 25: Example for Help text Page 31

32 B.4 Functions in the User Interface B.4.1 Options Picture 26 shows all selectable options. Picture 26: Select options Some options, e.g. Book fold Correction, are only available if a specific key is installed Page 32

33 B Color mode Picture 27: Available color modes The WideTEK A2 scanner offers five color modes. The available modes are: True Color: True Color mode with 24 bit color depth. Indexed Colors: Reduces the number of colors in the image to 256 colors. In this color mode the selectable file formats are reduced to TIFF and PDF. Grayscale: Line Art: Photo: 8 bit grayscale mode. 1 bit black/white (bitonal) mode. 1 bit black/white (bitonal) mode with dithering. Dithering increases file size, but can improve delicate details in the image. Page 33

34 B Special feature for Line Art and Photo Mode Picture 28: Parameters for Line Art mode In Line Art and Photo mode two additional settings can be selected: 1. The Invert function is available. Click on the radio button to switch Invert on (Yes) or to switch Invert off (No). 2. In menu item Camera (see chapter B.4.4) the automatic threshold function (Auto Threshold) can be selected. Only if the option Book Fold Correction is installed the user can activate this function at the item Document Processing. Please note that all changes are immediately valid. That is, new settings and new values are immediately transferred to the scanner. Page 34

35 B File Format This setting defines the file format in which the scanned images are stored. Available formats are: JPEG TIFF PNM PDF Picture 29: Selectable file formats Depending on the selected file format, the menu item title right beside changes. Also the content of this menu item can change. See Picture 26, Picture 27 and Picture 28. Please note that all changes are immediately valid. That is, new settings and new values are immediately transferred to the scanner. Page 35

36 JPEG Picture 30: JPEG quality in percent Quality: Defines the quality of the image in percent. TIFF Picture 31: Selection of TIFF compression Compression: Defines the compression method used for the TIFF images. Page 36

37 PNM Picture 32: Data format PNM Select PNM to store raw data of the scanned image. No options are available for this data format. PDF Picture 33: Data format PDF When PDF file format is active, two PDF standards can be selected. Below the title PDF Compression clicking on Options opens another window. Here the PDF standard and the Security System can be selected. Page 37

38 B Document Mode Flat Mode: This is the standard scan mode. The focusing for the entire scan area is set in one level. Book Fold Correction: This scan mode is only available with the Book Fold Correction option installed. Following the link (Options) opens a window to set the parameters for the book fold correction. Picture 34: Book Fold Options B Scan Mode High Quality: Reduces the scan speed to the half and improves the quality of the image. Fast: Fast scan speed. Please note that all changes are immediately valid. That is, new settings and new values are immediately transferred to the scanner. Page 38

39 B Image Rotation Rotates the image clockwise. Picture 35: Image Rotation Available are rotation angles of 0, 90, 180 and 270 degrees. Please note that all changes are immediately valid. That is, new settings and new values are immediately transferred to the scanner. Page 39

40 B Preview Scales the size of the preview image. B Embedded ICC Profiles Picture 36: Preview Scaling Ratio Select Yes to embed a predefined ICC profile to each scanned image. The ICC profile can be created e.g. via the Image Access Customer Service Portal in the internet. Visit the Customer Service Portal for more information. Page 40

41 B Embedded Meta Data Picture 37: Embedded Meta Data screen The user can add additional information to each image by using the screen shown above. Please note that all changes are immediately valid. That is, new settings and new values are immediately transferred to the scanner. Page 41

42 B.4.2 Paper, Predefined formats Picture 38: Predefined Formats B Auto Maximum User DIN A2 : : Letter Format The size of the document to be scanned is recognized automatically. The document has to be placed in the middle of the glass plate. Scans the complete size of the scan area. Scan area size: 310 x 450 mm Switches to User defined Formats. Refer to chapter B.4.3. Limits the size of the scanned area to the selected format. Page 42

43 B Orientation Portrait / Landscape: Select between portrait and landscape format. Some formats are marked for easy orientation on the bottom side and on the left side of the glass plate. The portrait format is not always available. This depends on the selected size of the scan area. An invalid combination of scan area size and portrait format returns the setting to the last valid setting or an error message is displayed. The response is determined by the browser. B Additional Margin Range for Additional Margin: -300 to 300 pixel A positive value adds a margin in vertical and horizontal direction to the scanned image. A negative value reduces the image in vertical and horizontal direction by the selected size. Example: Resolution = 200 dpi (dpi = dots per inch) and additional margin = 200 pixel adds a border of one inch to the image. Click on the slider to set the desired value or enter a value in the field beside the slider. B Background Density [Binary] Range for Background Density: 5 to 100 Controls the sensitivity of the automatic document size recognition. The higher the selected value, the smaller the degree of sensitivity. Click on the slider to set the desired value or enter a value in the field beside the slider. Page 43

44 B Splitting Image Picture 39: Available items for Splitting Image The output of the scanned area can be split. Selectable are: Function Off Auto Left Right Output Splitting inactive. Divides the scanned image into two halves and sends at first the left half. The second half will be sent after clicking the button Preview or Scan Now again. Divides the scanned image into two halves and sends only the left half. Divides the scanned image into two halves and sends only the right half. Please note that all changes are immediately valid. That is, new settings and new values are immediately transferred to the scanner. Page 44

45 B Maximum Deskew [Angle] This function is used to modify (deskew) the position of the image of the scanned document. Select Use Deskew Yes to activate this function. If the angle is set to 0 (zero) the slider is replaced by the two radio buttons. Value range from 5 to 40 degree. Defines the maximum angle for the automatic deskew function. In order to define the maximum angle which is corrected, click onto the slider or enter a value in the field beside the slider. Example: Picture 40: Deskew not active Picture 41: Deskew active Please note that all changes are immediately valid. That is, new settings and new values are immediately transferred to the scanner. Page 45

46 B.4.3 Paper, User defined formats The size of the user defined formats (UDF) can be specified in two ways. 1. If no JAVA Plug-In is installed or if the JAVA Plug-In is not activated, the size and the position of the scan area can be defined via numerical values. 2. If the option Use Java UDF in the menu item Settings is activated (see chapter B.4.5.4), the size and position of the scan area are defined via a rectangle drawn with the mouse. B User defined format, JAVA not activated Picture 42: Setting the user defined format The complete scan area is represented in a sketch. The position marked with 0 corresponds to the lower left corner of the glass plate, seen from the user s normal position. Page 46

47 Select at first the unit of measurement (Unit) in which the values shall be displayed. Valid choices are: mil (1/1000 inch) inch mm cm pixel Pressing the Preview button will replace the template. The red dashed rectangle visualizes the selected scan area. Picture 43: Rectangle shows size of user defined format The size of the user defined format is defined by four parameters. Zero Offset: Defines the shifting to the right starting from the left side. Width: Defines the size of the scan area in horizontal direction Height: Defines the size of the scan area in vertical direction. Bottom Border: Defines the distance to the lower border of the glass plate, where some paper formats are marked. Page 47

48 The size of the user defined format can be defined in two ways: 1. Click onto the + button to increment the shown value at 1 or click the button to decrement the shown value at Enter the desired value into the field between the + button and the button. To transfer the entered value press the TAB button on your PC keyboard or click with the mouse into any other field. Any change of the set values will change the size of the red dashed line in the schematic scan area. The maximum size of each value depends on the other one in the same direction: Maximum (vertical) = Bottom Border + Height Maximum (horizontal) =Zero Offset + Width If one of the allowed maximum values is exceeded, an error message will be displayed: The entered values will be ignored and the maximum valid value will be displayed. After defining the scan area click the Preview button or the Scan Now button to start the scan sequence. When the scan sequence is complete an image with the selected size is displayed Picture 44: Image with user defined format Page 48

49 B User defined format, JAVA activated The Java UDF allows to select the scan area from a preview with a mouse. For using the Java UDF an installation of the Java run time environment (JRE) is required. The Internet Explorer and most common third party internet browsers usually offer a preinstalled JRE. In the browser the execution of Java programs must be allowed. The SUN JRE version 5.06 or newer is recommended, although the Java UDF is compatible with all JRE versions down to version 4.0. When JAVA is activated (see chapter B.4.5.4) the size and the position of the scan area are defined via a rectangle drawn with the mouse. Click on User defined formats. After a short moment a low resolution preview shows the complete scan area including the document. Picture 45: Preview to set the user defined format Page 49

50 Select the scan area by clicking into the preview scan with the mouse. Hold the left mouse button pressed and draw a frame with the desired size. The frame will have a white outline. Picture 46: Frame of the user defined format After defining the scan area click the Preview button or the Scan Now button to start the scan sequence. When the scan sequence is complete an image with the selected size is displayed. Picture 47: Resulting image Page 50

51 B.4.4 Camera Picture 48: Select camera settings In this menu item the parameters for camera control are available. Depending on the selected mode, the parameters which can be modified will vary. If a parameter can not be modified, the sliders or buttons which belong to this parameter will not be displayed or will be displayed in light gray. Please note that all changes are immediately valid. That is, new settings and new values are immediately transferred to the scanner. Page 51

52 B Resolution The WideTEK A2 offers two ways to set the desired resolution. B DPI Mode Fixed Click the arrow button beside the field Resolution and select the resolution from the list. Picture 49: DPI Mode Fixed B DPI Mode Flexible This mode offers two ways to set the resolution. Picture 50: List of available resolutions One way is to select the desired value from a list of given values. Picture 51: Example for user-defined resolution The other way is to enter any value between 75 dpi and 600 dpi. into the DPI field below Resolution. Confirm the input with the ENTER key or the TAB key on the PC keyboard. If the entered resolution does not match with the values offered in the list, userdefined is displayed in the field below. The size of the image data file will vary according to the selected resolution. Page 52

53 B Brightness Value range from 0 (zero) to 255. The brightness function sets the brightness level of the scanned image. Click on the slider bar to change the brightness setting or enter a numeric value into the field beside the slider. B Contrast Value range from 0 (zero) to 255. The contrast function sets the contrast level of the scanned image. Click on the slider bar to change the contrast setting or enter a numeric value into the field beside the slider. B Exposure Value range from 0 (zero) to 100. Sets the threshold value for the black cut function or for the auto exposure function. No Function disabled. When Black Cut or Auto is selected an additional slider is displayed. Picture 52: Black Threshold slider Black Cut 0 (zero) to 100 Auto 0 (zero) to 100 Sets the threshold for black. All pixel values found in the image below the selected value are set to black. Result: The image contrast is improved. Sets the threshold for black and activates the automatic exposure control. These function searches the image for the highest and the lowest pixel value. The highest pixel value is defined as white. Is the lowest pixel value higher than the threshold it is defined as black. Otherwise all values below the threshold are defined as black. Result: Automatic contrast control and the image contrast is improved. Page 53

54 B Image Sharpness Value range from 7 to +7. Values in the positive range from 0 (zero) to +7 will improve the acuteness of details in the image. Values in the negative range from 0 (zero) to 7 will smooth the details in the image. B Eliminate Moiré Value range from 0 (zero) to 100. Eliminates disturbing color patterns. To reduce the color patterns (Moiré) the scanned images will be blurred, i.e. they are softened. Use the slider to change the setting for this function or enter a numeric value into the field beside the slider. B Gamma Value range from 1.0 to 2.5. This function sets the Gamma value for the scanned image. Predefined values for the most common systems are available by selecting one of the three settings srgb, Windows & SGI and Mac OS. B Color Gain This setting controls the amplification of each red, blue and green color channel separately. Picture 53: Value range of Color Gain Amplification can be adjusted using values ranging from 2 to +2. Please note that all changes are immediately valid. That is, new settings and new values are immediately transferred to the scanner. Page 54

55 B.4.5 Settings Picture 54: Settings Picture 54 shows some parameters, e.g. Use IES, which are available as an option. Prior to the use of this option they must be installed. The use and the settings of these options are described in a separate manual. B Language Selector Selects the language of the user interface. Available languages are english, deutsch, français, and russian. If russian is selected, all text are displayed in Cyrillic fonts. The user interface shows all text in the selected language. Picture 55: Language selector Page 55

56 B Skin Selector Use this setting to choose between different surfaces (skins) for the user interface. Currently available surfaces are application, classic and classicgreen, classic-light and metal. Other skins can be designed and integrated by the user. Picture 56: Skin selector B Tool Tips Tool tips appear automatically if the mouse is placed over the corresponding control. They time until the tool tips show up can be selected from a list. Picture 57: Tool Tips Please note that all changes are immediately valid. That is, new settings and new values are immediately transferred to the scanner. Page 56

57 B Show Status Window This setting turns on and off the display of a scanner status window. Click the Yes button to activate this window. Examples: Picture 58: Status windows B Use Java UDF UDF = User Defined Formats Picture 59: Use Java UDF Click the Yes button to activate the JAVA Plug-In for setting the UDF of the scan area. Click the No button to deactivate the JAVA Plug-In. If the JAVA Plug-In is not active, the dimension of the user defined format of the scan area can be defined by numeric values. Chapter B describes all steps to select a scan area if this function is active. Page 57

58 B.4.6 Control Buttons for Output Mode B Save Picture 60: Control buttons for output mode Use this function to save the scanned image. A file name is provided that contains the date and time as well as an increasing number. The location and file name can be changed before saving. Example: Scan _ jpg After scanning a document, a window opens. Select the directory and enter the file name for the image and press Save. Picture 61: Input of directory and file name Page 58

59 B Show Opens a new browser window and shows the scanned image. Picture 62: Scanned image with function field bar Below the image a function field bar is displayed. Use these function fields to save the image (refer to chapter B.4.6.1), copy the image (refer to chapter B.4.6.4), upload the image via FTP (refer to chapter B.4.6.5), mail the image as attachment (refer to chapter B.4.6.6), save the image at a network directory close the window. Use the buttons on the left and right side to start a new scan sequence. Page 59

60 B Print Use this function to print the scanned image on the system printer. After the scan sequence is finished a preview window opens as well as a second window to select the desired printer. All printers installed on the system can be found in this selection window. After clicking the OK button the print starts. The preview window can be closed when the print is finished. Picture 63: Selecting the printer B Copy This function copies the scanned image to a remote printer located in the network. To enter the parameters of the printer click Options below the Copy button. B Printer Preset Currently five printer presets are available. To select a printer, click on the selection button to open the list of the preset printers. Click on the desired printer s name. All printer parameters will be refreshed. To change the preset name click on Change Name. A window, see picture on the left, opens. Place the cursor into the field with the preset name. Enter the new name and click the Close button. Picture 64: Printer Preset Page 60

61 B Printer Parameters The printer must be identified by its IP address or can be selected from the SMB printer queue (list). Depending on the selected Connection Type the parameters to be set differ. Connection Type IP Networking The address and the port must be set corresponding to the network where the printer is installed. The recommended port is named in brackets. The connection timeout can be selected from the list. The following parameters, starting with Data Format are identically for both Connection Types. The Printing Enhancements parameters depend on the selected Data Format and will be described in chapter B ff. Picture 65: Connection Type IP Networking Connection Type SMB Printer Queue Picture 66: SMB Printer Queue Parameters Page 61

62 B Postscript Printer Enter the IP address of the printer. The printer types defined in the field Data Format differs in type and number of adjustable parameters. Click on the selection button in the field Data Format and select Postscript. To change the other parameters, click on the selection button beside each parameter. Click the button Apply to transfer and save the settings. The changed settings are available with the name displayed in the Printer Preset field. Picture 67: Menu for Postscript printer B Postscript (PJL) Printer Enter the IP address of the printer. Click on the selection button in the field Data Format and select Postscript (PJL). With Postscript (PJL) some Printing Enhancement are available. To change the other parameters, click on the selection button beside each parameter. Click the button Apply to transfer and save the settings. The changed settings are available with the name displayed in the Printer Preset field. Picture 68: Menu for Postscript (PJL) printer Page 62

63 B HP Designjet Series Enter the IP address of the printer. Click on the selection button in the field Data Format and select the setting HP Designjet Series. With HP Designjet Series some more Printing Enhancements are available. To change the other parameters, click on the selection button beside each parameter. Click the button Apply to transfer and save the settings. The changed settings are available with the name displayed in the Printer Preset field. Picture 69: Menu for HP Designjet printer Page 63

64 B FTP Upload Transfers a scanned image by using FTP (File Transfer Protocol). The network in which the scanner is integrated must permit the transfer by FTP. To enter the parameters (FTP address, Login name, password etc.) click on Options below the FTP Upload button. Picture 61 shows as an example the factory values of the scanner when it is delivered. To configure your scanner ask your system administrator for address and password. Click the button Apply to transfer and save the settings. Picture 70: Defining an FTP address Page 64

65 B Mail Use this function to send a scanned image via . To send the images two transaction modes are available. B Transaction Mode Interactive Select Transaction Mode Interactive if the addressee of the scanned images changes frequently. Picture 71: Defining an address B Transaction Mode Automatic Click on Options below the Mail button to enter the transfer parameters. Enter IP address and server port that is used for the transfer. Ask your system administrator for IP address and login password to configure the transfer properly. Picture 62 shows an example for transfer settings. Click the button Apply to transfer and save the settings. Before the scan starts a window opens and some parameters have to be entered. After that the scan sequence begins. Select Transaction Mode Automatic if the addressee of the scanned images changes rarely. Click on Options below the Mail button to enter the transfer parameters. Enter all parameters as described in chapter B Additionally enter all the parameter which are ask for in interactive mode. Ensure that the parameters will be accepted by your mail server. Ask your system administrator to configure properly. Click the button Apply to transfer and save the settings. Picture 72: Defining an address Page 65

66 B.4.7 B Turning Off the WideTEK A2 Power Off via the Integrated User Interface Click the red STOP control button to switch off the device. A window with a security query opens. Click the Shutdown button. Picture 73: Security query after shutdown command After confirming the query, the camera box moves to the transport position and the WideTEK A3 display shows for a short moment. SYSTEM SHUTDOWN PLEASE WAIT Page 66

67 B Final Message Finally the browser window shows the last message. Picture 74: Browser message after shutdown B Switching Off by START Button Press the green Stand-by button to switch off the WideTEK A2. The mirror unit and the illumination unit move to its start position and the display shows Picture 75: Shutdown message During this time all internal processes of the WideTEK A3 are finalized. Finally the display shows Standby and switches off. The green LED lights up and signalizes that the WideTEK A3 is in Stand-by mode. Page 67

68 B.5 Scanning Place the document face down on the scanners glass plate. Some document formats in landscape orientation are marked on the lower edge of the white frame of the glass plate. Document formats in portrait orientation are marked on the left side of the scanners glass plate frame. In both orientations the middle of the document format is marked with a black triangle on the respective side. Set all desired settings as described in chapters B.3.3 to B.4.5. Do some preview scans to find the best settings for your needs. Click the button Scan Preview Now to see a preview image with reduced quality. Click the button Scan Now to display the image in high quality and resolution. Page 68

69 B.6 Scan2Net Firmware Update Procedure B.6.1 Basic requirements A basic requirement for a successful firmware update is to configure the browser as follows: Set your browser to direct access to internet or if you are connected via a proxy: Enter the scanner s IP address in the exception list. Additionally it is necessary to force the browser to reload the page content every time directly from the scanner and not to load from the cache memory. Refer to chapter B.7.1 for the settings in Netscape Navigator. Refer to chapter B.7.2 for the settings in MS Internet Explorer. Page 69

70 B.7 Browser settings for B.7.1 Netscape 6 Please note: Pictures show German version of the browser. Start your browser and select the menu item as displayed in the picture below. The arrow in the screenshots points on the item which has to be selected. Page 70

71 The marked menu item, shown in the picture above, forces the browser to reload the page content each time when it is selected. Page 71

72 B.7.2 Internet Explorer 6 Please note: Pictures show German version of the browser. Start your browser and select the menu item as displayed in the picture below. The arrow points on the item which has to be selected. The marked menu item, shown in the picture beside, forces the browser to reload the page content each time when it is selected. Page 72

73 B.8 Updating the Firmware B.8.1 Download Current firmware updates for your scanner are available in the Customer Service Portal of Image Access internet page. Execute the following steps to update the scanner firmware. 1. Start your internet browser and enter the Image Access internet page address: 2. Follow the link Support, Downloads Customer Service Portal 3. Enter as user name and password Guest (case sensitivity) and click the send button. 4. Click on Actions Download S2N Device Updates. 5. Enter the serial number and the firmware version number of your scanner. Consider the example, while entering the serial number. Click on continue. The next window shows the firmware version which is available for download. The file is named s2nfirm-x.yy.zip, where x.yy stands for the firmware version number. For example: s2nfirm-4.04.zip Additionally you will get an information whether this is the current firmware version. Information text Return to get newer version after update is installed. The most recent version is already installed. No action required. Resulting action Further firmware versions are available to download. Repeat step 1 to 6 up to the most current firmware version. While repeating the steps, always enter the number of the software saved at last. No further actions are necessary. 6. Save the file and/or the files in a directory which is accessible from your scanner. When the downloads are finished, install the firmware updates in ascending order. Page 73

74 B.8.2 Install 1. Start the WideTEK A2 scanner. 2. Start your browser. Important: Clean your browser cache before installing the firmware update. Refer to the browsers help for the necessary steps to do. 3. Enter the IP address of the scanner in your browser. 4. When the start screen appears, click the Setup Device button. 5. Choose the login level Poweruser. 6. Login with user name Poweruser and password "Poweruser". 7. Find the section Updates & Uploads. Click the Update Firmware" Button. 8. Use the Browse button for selecting the update archive "s2nfirm-x.yyz.zip". 9. Press the send file button. 10. Wait for approx. 30 to 40 seconds until the update is complete. The scanner then will switch off itself automatically. 11. Restart the WideTEK A2 scanner. 12. After a firmware update, some device parameters must be calibrated again. Perform the necessary steps for the calibration before scanning again. Chapter B.9 describes the calibration steps. Page 74

75 B.9 Scan2Net Firmware Setup Procedure After a firmware update, the four menu items described in the following should be performed before starting to scan. The menu items for the setup procedure are accessible in the login level Poweruser. B.9.1 How to enter the Poweruser level 1. Start your S2N Scan2Net Scanner. 2. Start your browser and enter the IP address of the scanner. 3. Press the "Setup device" button. 4. Choose the login level "Poweruser". Picture 76: Setup Device screen 5. Login with user name "Poweruser" and password "Poweruser". Page 75

76 B.9.2 Doing the Adjustments 1. Find the section Adjustment & Support. 2. Press the button Adjustments. Picture 77: Poweruser information menu 3. Start in section Focus & X/Y Adjustments. Select the buttons from left to right and follow the steps which are displayed. Picture 78: Menu in section Adjustment & Support Page 76

77 B Auto Focus This function automatically finds the focus point for the highest sharpness and best image quality. 1. Press the "Auto Focus" button. 2. Place the Line Reference Sheet S2N LRS-200, which comes with the scanner, or a highly detailed document (small, fine print) on the scanner as shown on the screen. 3. Press the "Next Step" button. Some measurements will be executed. 4. After the Auto Focus function is finished the results will be displayed. 5. Click in section Controls the button New Values to repeat the measurement. Or 6. Click in section Menu Controls the button Back to Adj. Menu to return to the adjustments menu (see Picture 78). B X-Adjust This function adjusts the horizontal middle of the S2N Scan2Net scanner's scan area. 1. Press the "X-Adjust" button. 2. Remove all documents from the scanner's glass plate. 3. Press the "Next Step" button. 4. After the X-Adjust function is finished the results will be displayed. 5. Click in section Controls the button New Values to repeat the measurement. Or 6. Click in section Menu Controls the button Back to Adj. Menu to return to the adjustments menu (see Picture 78). Page 77

78 B Y-Adjust This function adjusts the vertical start position accordingly to the documents bed edge. 1. Press the "Y-Adjust" button. 2. Remove all documents from the scanner's glass plate. 3. Press the "Next Step" button. 4. After the Y-Adjust function is finished the results will be displayed. 5. Click in section Controls the button New Values to repeat the measurement. Or 6. Click in section Menu Controls the button Back to Adj. Menu to return to the adjustments menu (see Picture 78). B Adjust White Balance This function allows the user to adjust the S2N Scan2Net scanner's white balance according to the scanned paper quality. Different paper qualities used for the white balance adjustment will cause different scan results. With this function the user can easily adjust the scanner to a white balance which matches its specific needs best. 1. Find the section White Balance Adjustment (see Picture 78) and click the button White Balance. 2. Place at least two sheets of white paper on top of each other, e.g. paper for copiers or laser printers, on the scanner as shown. This is necessary to make it more opaque. The back of the CSTT-1 test target coming with the scanner can also be used. 3. Press the "Next Step" button. 4. After the White Balance function is finished the results will be displayed. 5. Click in section Menu Controls the button Back to Adjustment Menu to return to the adjustments menu (see Picture 78). Or 6. Click in section Menu Controls the button Back to Main Menu to return to the Poweruser menu (see Picture 77). Optionally, you may execute the white balance every time the paper quality of the scanned documents changes. Page 78

79 B Leaving the Adjustment Menu Click the S2N Scan2Net logo on top of the screen to return to the Setup Device screen (Picture 76). Click the Scan Application button to start scanning. Notice: Generally, there is NO reason to open the S2N Scan2Net scanner and work on the hardware. However, should the device have been opened, it is strongly recommended to execute the "Adjust Auto Focus" and the "X-Adjust" option after the scanner has been reassembled. Page 79

80 C Tests and Troubleshooting C.1 Troubleshooting Matrix Fields with light blue background need the power user access level. All other fields are available to all users. Problem Possible cause Action The green START button does not power up the device. The green START button does not power down the device. Image is darker than expected. Image is brighter than expected. Image shows a color shift towards red (tint) Image shows a color shift towards blue (tint) Image shows a color shift towards red (tint) Scanning two A4 (letter) pages perfectly centered in A3 (double letter) format cuts of one side of the scan. A small portion of the lower side of the target is missing in the image. The image shows an extra small portion on the lower side of the target Connector failure, software glitch Internal software hangs, application hangs The target used for white balance is much brighter than the scanning target. The target is much brighter than the target used for white balance. The target used for white balance is bluer than the scanning target. The target used for white balance is more red than the scanning target. The scanner receives significant amounts of infrared light (sun or spot lights) not visible to the human eye. The scanner s optical middle (in the horizontal direction) is lost or misaligned. The scanner s optical center (in the vertical direction) is lost or misaligned. The scanner s optical center (in the vertical direction) is lost or misaligned. Switch power off for at least 10 seconds. Retry after green start button lights up again. End all applications and retry. If problem persists, press the start button for at least 10 seconds. Power up again. Go to the White Balance function and modify the Brightness Correction setting. Go to the White Balance function and modify the Brightness Correction setting. Go to the RGB adjustments and lower the gain on red. Go to the RGB adjustments and lower the gain on blue. Change position of the scanner, close the top cover before scanning, dim or shut off any bright spotlights. Exercise the Scan Start procedure. Go to the Scan Center function and lower the value. Go to the Scan Center function and raise the value. Page 80

81 C.2 Error Codes The scanner does report error conditions on the built-in display and through the API. Some errors are only sent to the API. A green problem description signals that operation of the scanner is still possible although the error will have an influence on the behavior or quality of the scanner. If a problem description occurred the device will be stopped and further scanning is inhibited. Note: Problem description text with a red background indicates a critical error. Text with green background indicate warnings. White backgrounds indicate that the message is information only. Error # Error message shown in the display Error message sent to application Problem description 1 Scanner in use. An attempt to access the scanner was made from a different application. 2 Invalid session ID. An attempt to access the scanner with an invalid session ID was made. 4 USER BREAK Stop button pressed. The stop button was pressed during the operation. 5 E05 S2N BOARD S2N board failure The S2N board is either not found or found defective. Make sure board is sitting correctly on the motherboard. 8 User timeout The function ended because of a time out 9 Warming up The device is still warming up and cannot be used. 10 Invalid setting value. The value sent to the device is invalid. 11 Setting does not exist. The settings does not exist. 12 Invalid user docsize. The size of the user format is invalid. 14 Invalid resolution or color mode. 15 E15 DOCUMENT PICKING 20 E20 MOTOR 1 (O) SCAN DRIVE 21 E21 MOTOR 1 (C) SCAN DRIVE Document picking error. Motor 1 (Scan drive): End switch permanently open. Motor 1 (Scan drive): End switch permanently closed. Either the resolution or the color mode is invalid. The parameters that specify the document picking area are invalid. The home position switch is permanently open. The mechanics of the corresponding motor could be blocked or the switch/cable is defective. The home position switch is permanently closed. The mechanics of the corresponding motor could be blocked or the switch/cable is defective. Page 81

82 Error # Error message shown in the display Error message sent to application Problem description 22 E22 MOTOR 2 (O) LENS 23 E22 MOTOR 2 (C) LENS 24 E24 MOTOR 3 (O) MIRROR 25 E24 MOTOR 3 (C) MIRROR 26 E26 MOTOR 4/1 (LENS) SWITCH PERM. OPEN 27 E27 MOTOR 4/1 (FOCUS) SWITCH PERM. CLOSED Motor 2 (Lens): End switch permanently open. Motor 2 (Lens): End switch permanently closed. Motor 3 (Mirror): End switch permanently open. Motor 3 (Mirror): End switch permanently closed. Motor 4 / PCI 1 (Lens): End switch permanently open. Motor 4 / PCI 1 (Lens): End switch permanently closed. The home position switch is permanently open. The mechanics of the corresponding motor could be blocked or the switch/cable is defective. The home position switch is permanently closed. The mechanics of the corresponding motor could be blocked or the switch/cable is defective. The home position switch is permanently open. The mechanics of the corresponding motor could be blocked or the switch/cable is defective. The home position switch is permanently closed. The mechanics of the corresponding motor could be blocked or the switch/cable is defective. The home position switch is permanently open. The mechanics of the corresponding motor could be blocked or the switch/cable is defective. The home position switch is permanently closed. The mechanics of the corresponding motor could be blocked or the switch/cable is defective. 30 File format not supported. The specified file format is not supported or it is invalid in combination with the color mode. 55 E55 WRONG S2N HW CCD PORTS 56 E56 WRONG S2N HW REVISION NOT OK Wrong S2N board detected (not enough CCD ports) Wrong S2N Board detected (Revision not OK) The S2N board found is not the right one for this device. Error can occur after a repair/exchange. Exchange with correct board. The S2N board found is not the right one for this device. Error can occur after a repair/exchange. Exchange with correct board. 60 E60 CAMERA General camera error. General error on the CCD camera board. Check power, cables and S2N- PCI board. 60 Error 60: General camera error General camera error. General error on the CCD camera board. Check power, cables and S2N- PCI board. Page 82

83 Error # Error message shown in the display Error message sent to application Problem description 61 E61 CAM N.LOADED CAMERA 1 62 E62 CAM N.LOADED CAMERA 2 63 E63 CAM N.LOADED CAMERA 3 64 E64 CAM DATA BUS CAMERA 1 65 E65 CAM DATA BUS CAMERA 2 66 E66 CAM DATA BUS CAMERA 3 67 E67 ADC ERROR CAMERA 1 68 E68 ADC ERROR CAMERA 2 69 E69 ADC ERROR CAMERA 3 Load camera 1 failed. Load camera 2 failed. Load camera 3 failed. Camera 1 data bus error. Camera 2 data bus error. Camera 3 data bus error. Camera 1 adc error. Camera 2 adc error. Camera 3 adc error. Initializing of camera 1 failed. Check power, cables and S2N-PCI board. Initializing of camera 2 failed. Check power, cables and S2N-PCI board. Initializing of camera 3 failed. Check power, cables and S2N-PCI board. Test data transfer to camera failed. Check cables / connectors to camera 1 and S2N-PCI board. Test data transfer to camera failed. Check cables / connectors to camera 2 and S2N-PCI board. Test data transfer to camera failed. Check cables / connectors to camera 3 and S2N-PCI board. Test data transfer through analog digital converter failed. Check cables / connectors to camera 1. Test data transfer through analog digital converter failed. Check cables / connectors to camera 2. Test data transfer through analog digital converter failed. Check cables / connectors to camera General keyboard error General keyboard error. Check keyboard and cables. 99 Internal error. The firmware has detected an internal error of unknown cause. Error # Warning shown in the display Warning sent to application Problem description 144 Light level is low The light level is found to be low during the white balance function. 146 W146 LEFT LAMP BLOCKED 147 W147 RIGHT LAMP BLOCKED 160 W160 NO WHITE BALANCE DATA Left lamp blocked. Right lamp blocked. No white balance data The left lamps travel range is blocked. The right lamps travel range is blocked. No white balance data was found. Perform white balance. 180 Deskew failed The deskew function failed. Reposition document. Page 83

84 D Technical Specifications D.1 Electrical Specifications This device is Energy Star compliant. Voltage range: V AC Amperes: 1,7 0,71 A Frequency: Hz Power consumption: 6 W (stand-by off) 120 W (stand-by operational) 150 W (operating) D.2 Dimensions and Weight Dimensions: 200 x 825 x 550 mm (H x W x D) Weight: Weight ready for shipping, incl. transport pallet: 30 kg 47 kg D.3 Ambient Conditions Temperature Range: Relative Humidity: Noise: +5 to +40 C 20 to 80% (not condensing) 38 dba (stand-by) 60 dba (operating) D.4 Resolution / Scan Size / Scan speed 300 dpi Max. DIN A2 400 dpi Max. DIN A3 600 dpi Max DIN A4 Scan Speed (in 24 bit color mode) 2 seconds at DIN A4 3 seconds at DIN A3 4 seconds at DIN A2 Page 84

85 EC Declaration Of Conformity The undersigned, representing the manufacturer Image Access Computer GmbH Hatzfelder Strasse Wuppertal, Germany herewith declares that the Product: Model designation: Serial number: Digital Flatbed Scanner FBA2-xxx with x = All is in conformity with the following European standards and IEC directives: EMC directives EN 55022:1998 Class B EN 55024:1998 EN : A1: A2: A14:2000 EN :1995 FCC 47 CFR Ch.1 Part 15 Class B Safety of information technology equipment EN 60950:2000 UL CSA C22.2 No Wuppertal, October 2002 Dipl. Ing. Thomas Ingendoh President and CEO

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