18 TH ANNUAL CENTER FOR CHAMBER OF COMMERCE EXCELLENCE

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1 18 TH ANNUAL CENTER FOR CHAMBER OF COMMERCE EXCELLENCE February 22-24, 2017 DoubleTree by Hilton Dallas, Texas chamberexcellence.ou.edu

2 CCCE 2017 Board of Regents CCCE 2017 Instructors Beth Journeay, IOM Chair, CCCE Board of Regents President and CEO Greater Angleton Chamber of Commerce ARKANSAS Shelley Short Vice President, Programs and Partnership Arkansas State Chamber of Commerce Cari White, CCE Chief Operating Officer Jonesboro Regional Chamber of Commerce LOUISIANA Dawn Sharpe, CCE, IOM Chief Executive Officer East St. Tammany Chamber of Commerce Ron Erickson, IOM President & Chief Executive Officer Central Chamber of Commerce OKLAHOMA Nicole Boyles, IOM Director Strategic Partnerships State Chamber Oklahoma Karen Wages Chief Executive Officer Poteau Oklahoma Chamber of Commerce TEXAS Aaron Cox, IOM Vice President, Chamber Relations Texas Association of Business Lisa Angelotti Program Director, University of Oklahoma Center for Chamber of Commerce Excellence Carol Artz-Bucek Mita Bates Beth Bowman Nicole Boyles Gary Bucek Aaron Cox Tony Davis Ron Erickson Tony Felker John Gonzales RaDonna Hessel Kent Hutchison Jamee Jolly Beth Journeay Dave Kilby Robert Martinez Sharon Mayer Miles McCall, PhD Bruno Rumbelow Wendy Shreffler Dawn Sharpe Shelley Short Cari White Please visit chamberexcellence.ou.edu for instructor bios The University of Oklahoma Outreach 1700 Asp Avenue, Room 209 Norman, OK Phone: (405)

3 18th Annual Center for Chamber of Commerce Excellence Generous Thanks to CCCE 2017 Conference Sponsors TUESDAY, February 21 BEGINS ENDS LENGTH EVENT 5:00pm 7:00pm 2 hr CCCE Registration Grand Terrace Foyer 7:00pm 10:00pm 3 hr Welcome and Conference Networking Pizza Party Hospitality Suite Hosted by TCCE Presidential Suite

4 18th Annual Center for Chamber of Commerce Excellence WEDNESDAY, February 22 BEGINS ENDS LENGTH EVENT 7:00am 8:00 am 1 hr Registration 8:00am 8:30 am 30 min YEAR 1 Orientation (required) Cypress 8:30am 10:00 am 1 hr 30 min Breakfast / General Session / Keynote: Dr. Miles McCall Cypress YEAR 1 Ebony YEAR 2 Teak YEAR 3 Acacia 10:00am 10:15am 15 min Beverage Break Garden Terrace 10:15am 11:15am 1 hr Chamber Navigating Legislative Overview & the Legal Programs Mgt Issues Landscape Dawn Sharpe Tony Davis Robert Martinez John Gonzales Beth Bowman 11:15am 12:15pm 1 hr Developing Producing Budget & Your Business Quality Events Finance Plan RaDonna Hessel Sharon Mayer Dawn Sharpe Beth Journeay 12:15pm 1:00pm 45 min Lunch Garden Terrace 1:00pm 2:00pm 1 hr Utilizing Young Chamber Workforce Professionals & Leadership Development Ambassadors Programs Tony Davis Instructor Panel Kent Hutchison 2:00pm 2:30pm 30 min Break (Snacks & Beverages) Garden Terrace 2:30pm 3:30pm 1 hr Effective Communications Partnership & Board Planning Building Comm- Utilization Nicole Boyles unity Consensus Sharon Mayer Wendy Shreffler RaDonna Hessel Beth Journeay Bruno Rumbelow 3:30pm 4:30pm 1 hr Special Session Training Meetings Cypress 7:00pm 10:00pm 3 hr Hospitality Suite hosted by AEDCE Presidential Suite

5 February 22-24, 2017 DoubleTree by Hilton Dallas, TX Miles McCall, Ph.D. Wednesday Keynote Speaker Just a Minute Why not put off what you should do today when there is always tomorrow! Dr. Miles McCall is an innovative professional consultant and speaker who works with businesses and organizations, challenging them to discover and further develop communication and leadership character. He serves as Executive Vice President of Communication for Commercial Bank of Texas and has served with numerous civic organizations. Prior to joining the bank, McCall worked for almost 30 years in higher education as a professor and Vice President at Stephen F. Austin State University and then as President at Lon Morris College. He was also a graduate faculty member at SFA. McCall earned his Ph.D. in curriculum-instruction, training and development at Texas A&M University. Visit chamberexcellence.ou.edu to read more.

6 18th Annual Center for Chamber of Commerce Excellence THURSDAY, February 23 BEGINS ENDS LENGTH EVENT 7:30am 8:30am 1 hr Breakfast Garden Terrace 8:30am 10:30am 2 hr Keynote: Dave Kilby Cypress 10:30am 10:45am 15 min Beverage Break Garden Terrace YEAR 1 Ebony YEAR 2 Teak YEAR 3 Acacia 10:45am 11:45am 1 hr Membership HR Management Business Development & Volunteer Interruption Tony Felker Management II Planning Mita Bates Dawn Sharpe 11:45am 1:00pm 1 hr 15 min Lunch Garden Terrace 1:00pm 2:00pm 1 hr Event Fund- Membership Understanding raising, Retention Learning Management Strategies Styles & Marketing Dawn Sharpe Kent Hutchinson Beth Journeay Shelley Short 2:00pm 3:00pm 1 hr Leadership vs Community Innovative Management Development Fundraising Kent Hutchinson Mita Bates Aaron Cox Beth Journeay 3:00pm 3:30pm 30 min Break (Snacks & Beverages) Garden Terrace 3:30pm 4:30pm 1 hr Committee Issue Selection Developing Your Structure & & Legislative Chamber Value Utilization Programs Jamee Jolly (Optimizing the John Gonzales Chamber Structure) Dawn Sharpe Aaron Cox 6:00pm 8:00pm 2 hr Graduation Dinner / Keynote: Aaron Cox Garden Terrace 8:00pm 10:00pm 2 hr Hospitality Suite hosted by ACCE Presidential Suite

7 February 22-24, 2017 DoubleTree by Hilton Dallas, TX Dave Kilby Thursday Keynote Speaker Chamber Choices & Trends For chambers to soar, they need to choose wisely. This session will outline keys to organizational success, address critical issues and trends facing chambers and share key findings about what over 10,000 business people around the West have had to say about their chambers of commerce. Dave Kilby is the Executive Vice President, Corporate Affairs, for the California Chamber. He serves as President & CEO of the Western Association of Chamber Executives (W.A.C.E.), the largest state or regional chamber executives professional development association in the United States. Kilby joined the California Chamber in December During his first 11 years, he served as the Chamber s lobbyist on land use, economic development and housing issues. He is a graduate of California State University, Fresno. Visit chamberexcellence.ou.edu to read more.

8 18th Annual Center for Chamber of Commerce Excellence FRIDAY, February 24 BEGINS ENDS LENGTH EVENT 8:00am 9:00am 1 hr Breakfast Garden Terrace YEAR 1 Ebony YEAR 2 Teak YEAR 3 Acacia 9:00am 10:00am 1 hr Government Dealing with Dealing with Relations 101 the Media Difficult Board Dawn Sharpe Aaron Cox Members John Gonzales Instructor Panel 10:00am 10:15am 15 min Break Garden Terrace 10:15am 11:45am 1 hr 30 min Communications Retail, Comm- NEXT? for the Chamber ercial & Small Panel Discussion Professional Business RaDonna Hessel Development All CCCE Board Carol Artz-Bucek Members Gary Bucek Conference End We Look Forward to Seeing You Next Year! SAVE the DATE 19 TH ANNUAL CENTER FOR CHAMBER OF COMMERCE EXCELLENCE February 28 March 2, 2018

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