Avoiding the Hidden Cliff: Succession Planning for Sustainability and Success

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1 Avoiding the Hidden Cliff: Succession Planning for Sustainability and Success Moderator: James Reinhardsen, Heartland LLC Panelists: Molly Ryan Carson, Ryan Companies US, Inc. Pat Duncan, USAA Real Estate Co. Douglas Howe, Touchstone Please silence all cell phones. This session is being recorded.

2 James Reinhardsen Principal and Senior Managing Director, Heartland LLC Jim is the Principal and Senior Managing Director of Heartland, LLC, as well as one of its founders. He has extensive experience in evaluating, negotiating, and structuring complex real estate projects, ventures, and transactions. 2

3 Give Us Your Feedback for this Session! iphone or ipad Go to the session Agenda Details and tap the feedback bubble in the lower right of your screen. Android Device Go to the session Agenda Details and tap the thumbs up icon in the lower right of your screen. 3

4 Avoiding the Hidden Cliff: Succession Planning for Sustainability and Success Moderator: James Reinhardsen, Heartland LLC Panelists: Molly Ryan Carson, Ryan Companies US, Inc. Pat Duncan, USAA Real Estate Co. Douglas Howe, Touchstone Please silence all cell phones. This session is being recorded.

5 Molly Ryan Carson Vice President, Development, Ryan Companies US, Inc. As Vice President of Development, Molly is responsible for site selection and acquisition, municipal use permits and approvals, design and construction coordination, financial packaging and lease or sale negotiation. 5

6 Pat Duncan former CEO, USAA Real Estate Co. After 27 years of service to USAA Real Estate Company, Pat Duncan relinquished the Chief Executive Officer position of USAA Real Estate Company, the commercial real estate investment and management arm of USAA, effective May Pat then served as Vice Chairman of the company through the end of While no longer Vice Chairman, Pat continues to serve on the Board of Directors for USAA Real Estate Company. 6

7 Douglas Howe President, Touchstone Douglas Howe is the President and founder of the Touchstone Corporation and is actively involved in every aspect of the company s business. With more than 30 years of experience in commercial real estate development, Howe is directly responsible for new business development. 7

8 The Topic Succession & Organizational Sustainability Succession & Value Succession & Culture The Hidden Cliff Lessons Learned 8

9 9

10 10

11 Molly Ryan Carson Vice President, Development Ryan Companies US, Inc. Family Business Perspectives 11

12 Molly Ryan Carson Vice President, Development Ryan Companies US, Inc. Family Business Perspectives Perpetuation of business; succession as organizational sustainability Experience with importance of succession planning Internal Impacts External Impacts Personal Impacts 12

13 Pat Duncan Former CEO USAA Real Estate Co. Institutional Perspective 13

14 Pat Duncan Former CEO USAA Real Estate Co. Institutional Perspective Succession as culture, mentoring Experience with succession on retirement Internal impacts External impacts Personal impacts 14

15 Douglas Howe President Touchstone Private Developer Perspective 15

16 Douglas Howe President Touchstone Private Developer Perspective Succession as component of business combination, optimizing company value Experience with succession when it has to be integrated into transaction Internal impacts External impacts Personal impacts 16

17 Avoiding the Hidden Cliff: Succession Planning for Sustainability and Success Questions from the Audience, Part 1 Moderator: James Reinhardsen, Heartland LLC Panelists: Molly Ryan Carson, Ryan Companies US, Inc. Pat Duncan, USAA Real Estate Co. Douglas Howe, Touchstone 17

18 Conversation Among Panelists Knowing what you know today, what would you have done differently? Advice to peers, strategic relationships, internal & external stakeholders 18

19 Avoiding the Hidden Cliff: Succession Planning for Sustainability and Success Questions from the Audience, Part 2 Moderator: James Reinhardsen, Heartland LLC Panelists: Molly Ryan Carson, Ryan Companies US, Inc. Pat Duncan, USAA Real Estate Co. Douglas Howe, Touchstone 19

20 Give Us Your Feedback for this Session! iphone or ipad Go to the session Agenda Details and tap the feedback bubble in the lower right of your screen. Android Device Go to the session Agenda Details and tap the thumbs up icon in the lower right of your screen. 20

21 Final Thoughts James Reinhardsen Principal & Senior Managing Director Heartland LLC (206) Pat Duncan Former CEO USAA Real Estate Co. (210) Molly Ryan Carson Vice President, Development Ryan Companies US, Inc. (602) Douglas Howe President Touchstone (206)

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