Campaign Training Argo Marketing Group

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1 Campaign Training Argo Marketing Group

2 Robert Kiyosaki Background Rich Dad Experts on Demand Rich Dad Coach Network Rich Dad Livestream Events Q & A

3 Robert Kiyosaki, author of Rich Dad, Poor Dad the #1 personal finance book of all-time founded the Rich Dad Company in 1997 with the mission to elevate the financial well-being of humanity. Today, Robert and Kim Kiyosaki (author of Rich Woman), along with their team of advisors, transform the lives of tens of millions of people worldwide through their message of financial education and offering people a new way to think about money.

4 CASHFLOW Board Game What makes the game different o Learn how to invest and acquire assets o o Learn how to behave within investing scenarios Test investing strategies Books Rich Dad Poor Dad o Story of Robert s two dad s o His poor dad works for money o His rich dad has money work for him CASHFLOW Quadrant o Sequel to Rich Dad Poor Dad o Reviews the 4 types of people who make up the business world Employees, Self Employed, Business Owners and Investors

5 What is Rich Dad Experts on Demand Unlimited online and telephone access to Rich Dad experts Access to the Wealth Builder PowerPack which includes: o Selections from the Rich Dad, Poor Dad audio book. This is the #1 best selling personal financial book of all time; o The You Can Choose To Be Rich home study course which provides the knowledge, tools and applications needed to Think It, Learn It and Do It; o The How We Got Out of Bad Debt audio course and workbook that will help you conquer bad debt now. Learn the secrets that Robert Kiyosaki and his wife Kim used to turn around their own bad situation into one where they made millions of dollars; o 4 exclusive webinars presented by the Rich Dad Coaching team to help you expand your financial foundation and start learning about how you can make money with Real Estate, Entrepreneurship or Paper Asset investing; o Access to the Rich Dad Toolkit which includes a number of valuable tools, assignments and templates to help you apply what you are learning directly into your own life right now; o Our Quick Start Profile will help us find specific segments in the PowerPack that would be the best place for you to start. Online CASHFLOW Game Dream Achievers, a customizable tool to organize, track and manage your dreams, goals and projects and even record your actions on your personal event calendar

6 Call Types Cancellation Calls o Cancelled in Bridge Refund Calls Technical Assistance o Resetting Password o Passwords reset in the ModX (manager) portal

7 What is Rich Dad Coach Network Unlimited Online and Telephone access to Rich Dad experts The You Can Choose To Be Rich home study course which provides the knowledge, tools and applications needed to Think It, Learn It and Do It; The How We Got Out of Bad Debt audio course and workbook that will help you conquer bad debt now. Learn the secrets that Robert Kiyosaki and his wife Kim used to turn around their own bad situation into one where they made millions of dollars; Dream Achievers, a customizable tool to organize, track and manage your dreams, goals and projects and even record your actions on your personal event calendar

8 Call Types Cancellation Calls o Cancelled in Bridge Refund Calls Technical Assistance o Resetting Password o Passwords reset in the ModX (manager) portal

9 What is a Livestream Event Monthly event featuring Robert and Kim Kiyosaki, Rich Dad Advisors, Rich Dad Coaches and other special guests Premiere Event with AM and PM broadcast Encore Event (2 weeks after Premiere) with AM and PM broadcast Accessible anywhere in the world via the Rich Dad World website ( and Rich Dad World Live mobile app (ios and Android devices) Free event registration with promo code Upsell offered during registration for $9.95 (ex: exclusive videos)

10 RichDadWorld.com User Login Username: address Password: Customer created during registration Day of Event Usage Reminder s are sent with link to video player fulfillment page (1 week, day before, day of (before AM and PM broadcasts) Banner on post login dashboard page that directs user to video player fulfillment page Left Navigation access Live Events & Video Archive o Access recording of event 24 hours after encore presentation Technical Assistance Changing Passwords o Customer can change password from Profile option in Menu o Select Change My /Password Resetting Password o Passwords reset in the ModX admin portal o Forgot Password box on RDW login screen

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12 Top Reasons for Calls When is the event date and time o Convert to customer s time zone I can t login o Reset the customer s login How do I access the event o Help customer navigate to the event on the webpage The event is not listed on my page o o o o Client will need to logout and then login for page to refresh Sometimes clients have 2 Rich Dad World accounts so they may need to check both accounts Lookup customer in Bridge and confirm they registered for that event (see next slide) If still not there transfer to PEI customer service so the event can be added correctly

13 Customer Lookup in Bridge

14 Select NE W PASSWORD > Show new password on screen > Let me specify the password > Confirm password > SAVE the record to assist the customer. Reset passwords to: abc123 (lower-case) Username is located top left section of the screen.

15 Select NE W PASSWORD > Let me specify the password > Show new password on screen > Confirm password > SAVE the record to assist the customer. Reset passwords to: abc123 (lower-case) Username is located top left section of the screen (next to blue man figure)

16 PEI Agent transfers call to Argo IVR announcement plays (1 min 20 sec) Caller routes to Argo sales agent o Refer to sales script provided o Pull up order landing page o Capture customer info following along with the sales script o Complete order Submit Order

17 Link: Password: richdad

18 Agent to follow sales script All fields are required Once Submit Order button is selected, Welcome sent immediately o Includes website login & instructions on how to access free e-book

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