Advice on plumbers and decorators

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1 Listening Practice Advice on plumbers and decorators AUDIO - open this URL to listen to the audio: Questions 1-2 Complete the notes below. Write NO MORE THAN ONE WORD for each answer. Advice on plumbers and decorators Example: Make sure the company is: local Don t call a plumber during the 1... Look at trade website: 2 www2...com Questions 3-10 Complete the table below. Write NO MORE THAN ONE WORD for each answer. Peake s Plumbing Name Positive points Negative po John Damerol Plumbing Services Simonson Plasterers Pleasant and friendly Give 3... information Good quality work 5... than other companies Reliable Able to do lots of different 7... Always 4... Not very polite Tends to be 6... More 8... tha companies Access for more practices 1

2 H.L. Plastering Reliable. Also able to do 9... Prefers not to use long Access for more practices 2

3 Solution: 1. weekend 6. messy 2. plasdeco 7. designs 3. clear 8. expensive 4. late/unreliable 9. painting 5. cheaper 10. ladder(s) Access for more practices 3

4 Audioscript: You will hear a woman, who has just moved into the area, talking to a neighbour about problems she is having in her house. Oh, hi Ruth. How are you? I m sorry to bother you, Alastair, but I ve been having some problems. Oh. Come on in... What s happened? Basically, I had a leak from one of the pipes in the bathroom and water started coming through downstairs and the kitchen ceiling s badly stained. I ve got the leak fixed temporarily but I wasn t happy with the plumber and I wanted to ask your advice. Of course... Well, the first thing I d say is make sure you choose a local company... that way if things go wrong you re close by and it just makes things easier. Let me write this down... Right. Yes. The plumber who fixed things yesterday was from quite far away but I chose him because his advert said he did emergency repairs. Well, fair enough... you needed something in a hurry. But another piece of advice I d give is try to avoid calling anybody on weekends. That ll really bump up the prices. Leave it till Monday, if you can. Well, yes... I think I can do that because the temporary fix should hold. And obviously I ll need the ceiling plastered and eventually re-decorated. Yes, sure. So who would you recommend? Is there a directory? Well, there s quite a good website covering this sort of work. It s Is that with a K? a C, P-L-A-S-D-E-C-O dot com. Got it. Well I ll try and have a look at that. Yes, it gives price and quality comparisons. Oh, that ll be useful, but I find personal recommendations really helpful as well... you know, you can find out whether you can rely on the company. Well, I know a couple of reasonable plumbers and also some plasterers. Great. There s a company called Peake s Plumbing... now they re a father and son team. They re really friendly and they tell you information you need in a clear way... you know, so they really understand what the problem is. Right, well that s good to know. Are they reliable? Well, that s a down side - every single time I ve used them they arrive late. And friends have said the same thing. But is the work good quality? Access for more practices 4

5 good. Absolutely... Another one is John Damerol Plumbing Services - he s very How do you spell the surname? D-A-M-E-R-O-L. Right... got that. And does he do high quality work? Well, it s fine, you know, but I wouldn t say that was his main point. Basically he comes out cheaper... you know... than other people. I sense there s a but... is he unreliable? Oh... he comes when he says he s coming BUT he s not very courteous and he has the tendency to be messy... you know so you have quite a bit of clearing up to do. Hmmm... OK. So it s up to you... they re both good workers and they won t cheat you. Right. And you said you knew some plasterers? Yes a company called Simonson Plasterers did our living room last year... we chose them because we wanted some fancy work on the ceiling - around the lights. So they can do a variety of designs? You ve got it. But it comes at a premium because they are more expensive... you know than the others... Yes... Or you could go for a one-man firm called H.L. Plastering... Harry Lester - he s fine - very reliable, if all you want is a simple job... Do either of them do painting for you if you want...? After the plastering s dried out of course. That s what I was going to say. But I should explain that Harry s quite old now and so he avoids doing jobs which involve tall ladders... you know. it. But my kitchen isn t too bad for that... I d have to ask him if he s prepared to do Yeah sure. So I ll start by looking at the website. All those companies are on there... with their phone numbers etc... Thanks ever so much... Access for more practices 5

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