We can't thank you enough for everything you have done for our family during this tragic time. We cannot thank you enough for your sympathy and

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1 We can't thank you enough for everything you have done for our family during this tragic time. We cannot thank you enough for your sympathy and support. Words can't even describe our appreciation towards you and the entire Lakeside Memorial Funeral Home. The things you have done for our family did not go unnoticed. The S. Family Thank you so much for the beautiful words and outstanding service. You, your mom and entire staff are to be praised. Vincenza P. We want to thank you for all you have done for our family. You made it so comfortable for us. Cynthia S. The butterfly release was one of the most beautiful and heart warming events I have ever had the honor to attend. R. A. Thank you for all your thoughts and caring. Clarence F. Thank you for making these "Special Moments" mean so much to me. I'm sure my husband was watching us. Betty P. Thanks so much for everything. You were great! and made a difficult moment a lot less stressful. Joe B. Thank you for everything. Your kindness at this time is so greatly appreciated. Mary Anne K. Thank you so much for all your help and personal service. Elaine R. How can we thank you for all your help, support, prayers, kindness, and love during such a sad time. You are very kind and warm people. Thank you for making our brother's final time so special. The S. Family Thank you so much for the memorial candle you made for me in memory of my mother. I cannot express how much this means to me. Forever a beautiful keepsake, that I will always treasure. Jane G. What you do may be a "business" to you, but you handle it in such a kind and personal way. Our family wanted to express our gratitude to you for this. Your mother's charm and warmth were appreciated by all. You helped us make a difficult time much easier. Shari, Kris, Gayle and Eric We want to thank you and your staff for the beautiful and respectful funeral for our beloved wife and mother. Everything was most appreciated. Tom, Steve and Joe B. I wanted to thank you so much for your very caring and considerate handling of my mother's funeral. The extra touches meant a lot! Judy

2 Thank you so much for your generous donation to our school's spaghetti dinner. The dinner was quite a success and your sponsorship helped. Words cannot express how grateful we are to you and your staff for your efforts. The F. Family We will never forget what you did for our family. You made an awful ordeal easier for us. We were blessed to have you take care of our loved one. Everything was so beautiful. As you have several times before for us, you once again helped us through a most heart-wrenching time. Thank you. Roz G. Thank you for providing the wonderful memorial service. It's just what my mother wanted. Scott and Laura M. Thank you so much. We will never forget your sincere kindness to our family. Jim and Cece P. We would like to truly thank you and your staff for arranging such a beautiful memorial service for our sister. All of our friends and family were more than pleased. Mary Lou V. Thank you so much for all your thoughts of condolence and support during this difficult time. My husband's wake and funeral service were a true tribute of remembrance to the wonderful man he was. Thank you so much for all of your assistance and participation with the funeral and cemetery planning. Sherrie Once again, your time and effort greatly contributed to the success of our annual spaghetti dinner. Bill G. Your kindness will always be remembered and appreciated. Samantha and Sharon B. Thank you for being so supportive during the wake and funeral. It means a lot to my family. Tony G. Thank you for the lovely job you did for the wake and funeral for my brother.you are such nice, warm people. You made a very sad time much easier. You do a wonderful job. My family is lucky to have found wonderful people like you. Rita S. Thank you for all your kind support during our recent loss of our brother. Your professional assistance in a family atmosphere helped all of us. The S. Family Thank you so much for all your support. You and your staff went beyond expectations. Linda I just wanted to express my sincere appreciation for your thoughtful and respectful assistance in laying my dear cousin to rest so peacefully. You truly helped ease our family's pain. Your individual attention did not go unnoticed. Thank you for being there for my family. Lorraine M. Thank you for an honorable service and the care you took with our family. Anna, Pat, Nancy and Debbie

3 Thank you all for your love and support during the difficult time in the passing of my Dad. Through your heartfelt kindness and words of comfort, you helped my family. Many friends commented on your warmth and compassion during the wake and funeral. You helped my family celebrate and commemorate my dad's life. Your caring will always be remembered. Melanie R. Thank you for being there for us. Dick S. Thank you for your professionalism and compassion during our very difficult time. You could not have been more helpful. Dick D. Thank you for your kindness and compassion and all you did to make mom's final journey beautiful and memorable. I am so glad you had the holiday remembrance program it helped us get through that difficult time. Ray and Connie D. I want to thank all of you for the beautiful and meaningful programs you provide for grieving families. We are grateful for all your support during our difficult time. Carol Thank you to all of you who helped us during our recent period of bereavement. Your hard work and dedication made a difficult time much easier for us and our family members. We deeply appreciated your kindness. Amy B and Kim W. Thank you for the beautiful service and the website access so that all could participate in the day's activities. Ruth F. Thank you so much for all your help concerning our mother. Everything was outstanding. The P. Family On behalf of our entire family, we thank you and your staff for making this difficult time a bit easier. The D. Family Thank you for all that you did to make my mother's funeral the best possible, especially under the sad circumstances my family has faced this year. I appreciate all that you did. Mom looked beautiful. Kelly C. I just wanted to thank you so much for the special attention to my dad's funeral. Everything went well and we were very pleased. Linda H. How can I possibly thank you for what you have done for me and my family. Thank you. Joe D. We all would like you to know how very much we appreciated your thoughtfulness and your excellent guidance during our recent loss. So many have mentioned to us how exceptional it was. We have you to thank for that. Jean, Rick and Craig P. It is with sincere gratitude that I am writing to thank you for sponsoring my recent fundraiser. Cathy R.

4 Thank you for the graveside service for my Aunt. It was perfect. Mary Lou Z. We want to say a very warm thank you for all of your care and assistance during our recent loss. You went above and beyond. Dick, Laura and Brigit R. Our family would like to thank all of you for the exceptional way you helped us through a very difficult time. Your guidance, direction, comfort, support and all the extras (candle, CD's, pep talks, and delicious pastries) were a tremendous help for us. The H. Family The words "thank you" are not enough to convey my gratitude. Everything you arranged was perfect and exactly what our family wanted due to your and your staff's efforts in comforting us. I felt your personal attention in all the extras. Noreen Thank you so VERY much for all you have done for our family! The W. Family Your generosity continues to help defray the costs of our Holy Name Society activities. We thank you sincerely and pray that God continues to bless you and your family with abundant love, happiness, and prosperity. Thank you so much for providing the "Butterfly Release" for us. We have had a great feeling of our loved one flying up to heaven. I am sure you are aware of these "letting go" feelings that come from the release. Thank you again. Betty B. Your generosity has been very much appreciated. God Bless! Mike and Lorraine T. I'm so happy we had our services with you at Lakeside. I was so happy with how everything went. We received so much comfort and compassion from all of you and I am so grateful. Thank you for being so comforting and kind with us, for taking the time to sit and answer my questions, the butterfly release, and all you did to make sure we had what we needed. Debbie B. Thank you for being there and remembering Mom. Jimmy I would like to thank you for all of your assistance during this difficult time in my life. You were very compassionate and understanding with our situation. You make it possible to have a dignified funeral for our family and friends. I will always remember how helpful you were to our family. Jo Ann G. To everyone at Lakeside, Thank you so much for the good care you gave to our family at a difficult time. Your help and guidance really made a difference. Thank you too, for the pastry, it was very thoughtful. The Family of Charles A. The staff was wonderful, very helpful, and compassionate. From the wake services up until today, they continue to assist with the urn and cemetery plans. The facility was clean and inviting. The ceremony was a wonderful, memorable tribute to my husband.

5 Sherrie G. I'd like to thank you again for everything you all did to make an unpleasant experience bearable. Your attention to details meant the world to my family and made me look good. Thank you all. Katy K. The funeral director was attentive and caring, and provided excellent emotional support. The funeral staff was very cooperative and friendly. Everything was verbally and written out and taken care of, leaving myself without any worries or questions. They were very efficient!! Mary H. Everyone was a great help to us at this time. They were helpful and most comforting to me and my family. The staff were very sincere and gave special attention to the preparation of services. We were so pleased with the way things were carried out. I would definitely suggest "Lakeside" to anyone because of my experiences with them when I needed them. Carol S. Thank you and your staff for caring for our dear Aunt after her passing. Your guidance and support in the planning of her service was indispensable during a difficult time. It was such a comfort and help to know that we were in your most capable hands and that all of the details were being handled. Your respect and sympathies were so generous and always much appreciated. Autumn H. I sincerely appreciate all your professionalism, time and caring that went into handling my dad's funeral arrangements. Blessings. Rosemary B. Words cannot express how grateful we feel for all you did for us during Jim's passing. You made us feel welcomed and at home. We felt your support, concern and affection. You made Jim look like himself. Thank you again to all of you. Fondly, The F. family Words cannot express how grateful we feel for all you did for us during Jim's passing. You made us feel welcomed and at home. We felt your support, concern and affection. You made Jim look like himself. Thank you again to all of you. Fondly, The F. family What a beautiful presentation and atmosphere around my friend's home going! I am privileged to have been granted entrance into the Castiglia family, and I will be forever grateful. Thank you for all you did to make all so beautiful and easier for the family. It is evident you have a heart for your work- it is your ministry. May the Lord continue to direct you and bless you as you follow Him. Blessings, Barb S. Barb S. You are amazing in your profession. Mom looked beautiful and the arrangements were wonderful. Loretta - it was an honor to meet you. You are a very special person that made me feel immediately loved and comforted. The breakfast basket was extremely appreciated! Charles - you truly have a gift for making your clients feel comforted and loved with your wonderful anecdotes on celestial beings and the great story of the red lunar eclipse with your daughter, Aurora. Helping us focus on memories a... Karen & Don

6 Thank you for all your help with our loved one, he would have been so proud. Again I don't know how I would have got through without your friendship & kindness. Thanks again! Carol & Family Carol J. During our time when we are not really thinking clearly... we depend on our funeral director to help us put things together. Good thing we had you! You truly have a very important job. I sincerely appreciate all you did for us. Your staff were so kind to us during our time of hardship. I will recommend your services to everyone. Again, many thanks! Becky Becky To all who made a very heart felt impression... We are so very thankful for all of you being there for us... Your kindness will always be remembered. Bill, Lori & Chandler Many thanks for knowing the roads and turns our family needed to take these past few weeks. It may be all in a days work to your staff at Lakeside, but each of us needed your professional guidance each step of the way. May all your care and kindness to others return to you in abundance over the years. Thank you, Nancy Nancy Your business is the best. You do amazing work and serve people in an extraordinary way. Amy G. Thank you for the service you have given the community. Karen P. Charles, I have known you since you were a little boy and I know you now as a man. You were there for my family when my dad passed. You were a true professional with a great amount of empathy. I will never forget that evening. You have done your family proud. Mary D. You helped my family so so much in the several funerals we held with you. God bless you. Cher H. You truly care about the families that you work with and it shows! Joelle W. Your compassion shows in all you do. Carla P. We have had the experience ourselves using your services for my Dad. You showed true compassion and we will always be grateful for you and your company! Linda J. Your firm is amazing and am glad to see that you all received the Pursuit of Excellence Award! Wendi M. You guys are the best in the business Cory G. You were wonderful to us and our family I couldn't say enough for you and your staff and family. Pam P.

7 You carry on the great tradition of empathy, compassion and humanity that your father taught you. Since Gram's funeral in 1983, when you father held our hands at such a tragic time, through Michael's funeral in 2009, when we were devastated with the loss of such an incredible man at such a young age, your family has always been there for us with a smile, a laugh, a memory and more love than we could have ever imagined possible. Rachael D. Your family and Lakeside has always been a family of compassion and empathy and a home as a place for anyone seeking the comfort of a warm hug and healing heart as well as bring the joy and spirit of celebrating a loved ones life both in the most graceful and respectful way. Bless you and your family. Scott H. Speaking from experience with you, there could not be a more compassionate, warm, patient, and professional funeral home to deal with! Barbara K. I know you have done an outstanding job with friends of mine who had to unfortunately visit your facility. Bob R. You guys do a wonderful job during a terrible time!! Sandra M. Dear staff at Lakeside, Thank you for all you've done for us. My Dad looked great! Elaine Dear Staff, Sending my deepest Thanks for hosting the Dove & Balloon release on November 18th. This was the first time I felt I could attend a service to remember a loved one. It was touching & moving and I felt the presence of my loved ones with me. Tears came, but they were a cleansing for my soul. God Bless You for all you do to help us on our journey. Sincerely, Mary Mary Charles & Staff, Just a quick note of a "BIG Thank You" You & your staff have not only helped me through all my loved ones passing's. Until I was given the opportunity to work with you all, "death" just seemed to be the "final kill". You have taught me that death is in fact just another phase of "life" key word "life". My loved ones are here with me & will be forever in my heart. You have taken care of the souls of a us all. With all respect & love, Merry Christmas Candace Candance "I would recommend Charles as probably THE best in the funeral business. It's an unusual business to excel at, but Charles does it about as well as I think anyone could. Charles is creative, considerate, honest, and sees his mission through until the very end. He can work with just about anyone, and in the funeral business, customers are not always at their best. Employ him as your funeral director and you won't be sorry." Colleen We would like to sincerely thank everyone at Lakeside for all their help and sympathy during my mother's wake and funeral. Your staff did a wonderful job, and of course we thank Mrs. Castiglia's very much for her heartfelt expressions of love and friendship. My father was very pleased with all of the arrangements, and for that I thank you! Mary Mary

8 Funeral Director's, We can't thank you enough for your kindness to our dear wife's/mother's services. Everything was so beautiful. She would have loved it! Thank you, The K. Family The K. Family Our family doesn't have the words to express our gratitude, so hopefully these words will do. Your kindness and extreme generosity made a very difficult process much easier for us. Our dear wife/mother was so well taken care of - you can only imagine the comfort that brought to us. Everything was beautiful! Thank you so much. The K. Family The K. Family Thank you and your entire staff for making it easy during this difficult time for our family. Your professionalism and kindness was appreciated. Thank you again from the entire W. Family The W. Family Thank you for all your help during this sad and difficult time. We thought the service was very nice and appreciate all you have done. Also thank you for the basket of goodies, we really enjoyed them. Respectfully, Donald & Diane M. Donald & Dinae M. A special thank you for all your assistance and recommendations in planning and having our mom's funeral. Everything was as she wanted, and so beautifully done for her. Thank you, Mary G. & Family Mary G. Dear Charles & Staff at Lakeside, On behalf of my mother & brother, Thank you so much for making such a difficult time that much more bearable. With appreciation & Gratitude, Anna S. & Family Anna S. Charles & Staff, Thank you for all you did to make me and my family comfortable during the wake and funeral. It meant so much to us especially me. May God Bless All of you, The S. Family Carol S My heart cannot begin to find the words to let you know how needed your charity was to me and my family in our time of despair in the passing of our loved one. All you did eased the burden for my daughter and her sons. No one else could have or did show so much compassion and concern. Your heart is golden and your appreciated to a degree you may never know! Thank you with all my heart! Mary D. Mary D. On behalf of myself and my family, we would like to thank you for all your help in providing our mother with a thoughtful and lovely celebration of her life. Kathy K. We would like to thank you so very much for your help, kindness, compassion and sympathy at one of the most difficult times of our lives. Because of you, we were able to have a beautiful memorial. It was very touching. Candace, Andy, Jim and Sandy Thank you very much for the wonderful service you provided our family. Our dad was a great man and his passing will leave a huge void in our lives. Thank you for all that you and your

9 staff did for our family. The website is exceptional and our out of town family and friends so appreciate it. We will be forever grateful. Gail, Chip, David and George Thank you very much for all you did to help us through a very sad time. I especially wanted to thank you for mentioning my Dad in your sermon and not just my Mom, but both of them. Lynn and Daryl B. My sincere thanks for all your attention to detail during my father's wake, funeral, and burial. Your guidance through a difficult time was most comforting. Barbara B.