Frequently Asked Questions

Transcription

1 Frequently Asked Questions 1. How do I create my fundraising page? a. To create a page, you must first visit and click Create or join a class team link. Once you select the link, you will come to a page that looks like:

2 b. Once you have filled in all the fields, you will be prompted to complete a few more steps. See below: c. You can choose to upload a photo or select skip to move ahead. d. The next prompt will be pre-populated. You can edit the field (the reason you are fundraising) or use what is there. e. Once you select save or skip, you will be asked if you would like to share your fundraising efforts on social media (this is optional). Once you are finished with all of the prompts, you will be brought to your profile page. See next page for how your profile will appear.

3 2. How to create your class team: **Teachers instructions** Share your fundraiser directly with facebook here. This section will allow you to quickly edit any of the prompts that you may have skipped during the intial set up. This is where your unique URL will be that you can forward to parents Once you have completed your profile. Click the Create a New Team button located beneath your profile photo section to create the team your students will join.

4 a. Enter your name as the team name (i.e. Ms. Smith s Class) or the name your class chooses, then click the black Create Team button. b. The team page has now been created. Once students select Join this Team, their page will appear in the list of Team Members on the team s page. All donations and updates on their page will also appear on the team s page. See below for example.

5 *Student instructions* Share your fundraiser directly with facebook here. This section will allow you to quickly edit any of the prompts that you may have skipped during the intial set up. This is where your unique URL will be that you can forward to friends and family to help reach your fundraising goal! Once you have completed your profile. Click the Join an existing team button located beneath the team section to find your teacher s team.

6 2. How do I find my class team? To search for your class team name you can type in the search bar. Teams will also appear underneath the search bar as teachers create their teams. *If you cannot find your team, please consult with your teacher. Do not create your own team.* Once you select Join this Team, your supporter page will appear in the list of Team Members on the team s page. All donations and updates on your supporter page will also appear on the team s page. See below for example.

7 3. How do I connect Facebook or Twitter to my account? There are two really easy ways to do this: Option 1: 1. Sign in 2. Click your name in the top right corner and select Account from the drop down menu. 3. Then choose Manage Connections from the right hand column 4. Click the Connect buttons next to the social sites you want to share with. 5. After your hit Connect you will be directed to the respective network (facebook or twitter). Select allow to confirm you wish to connect both accounts. You will then be returned to your EverydayHero account. Option 2: 1. Sign in 2. Go to your profile page 3. Write something about your fundraising efforts in the Post an Update box 4. Select the icon(s) you would like to share with, then click Post. 5. Click Connect when prompted - if you selected both networks you will need to do this twice. 6. After your hit the Connect button, you ll be directed out to either network where you will need to select allow and confirm you wish to connect your accounts. You ll then be taken back to your page, where you will see your post. 4. How much of the donation will Arizona s Children Association receive? Everydayhero deducts a small 5% transaction fee from each gross donation. Additionally, a payment processing fee is deducted from the gross donation. Donors can choose to cover the transaction fees to ensure that Arizona s Children Association receives 100% of the selected donation amount. 5. Why can t I edit the fundraiser goal amount? The EverdayHero website automatically set the values for fundraising campaigns. However, when fundraising through this platform, there s is no minimum amount required. We appreciate any amount that is raised on behalf of Arizona s Children Association! 6. In case you have a question that isn t listed, click HERE. For all other questions regarding Arizona s Children Association, contact: Amy Penny at or APenny@arizonaschildren.org.