What language do you speak? English

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1 A 1 What language do you speak? English Españo Português Tagalog ế Basically the hospital provides services in Japanese only however the multilingual contact center service is available if needed. (Fee: yen/ min.) Patient's payment Would you like to use telephone interpretation services in case you need assistance? Yes. No. Please fill out this form Patient Registration Form Yes. How do I pronounce your name? Please say it again. Please speak slowly. 3 Please show your passport. Do you have any other ID? Yes. I don't have. Please wait a moment.

2 B 1 What seems to be the problem? Breathing difficulties Dizziness Pain Numbness Bleeding Convulsions Fever Vomited Bone fracture Itchy When did symptoms first appear? hour(s) ago day(s) ago Before coming to Japan How are your symptoms? Tolerable Very severe Where in your body do you have symptoms? Please wait a moment.

3 C After confirming contents written on the backside of the application for medical examination, please check and put your name with signature. Are you covered for overseas travel insurance? Yes. No. Please show your insurance certificate. Yes. I don't have. Please pay all of your medical expenses. I can't. After returning to your country, please make a medicalexpense claim to your insurance company. Please confirm all documents required for an insurance claim by yourself. Please wait a moment.

4 D We accept following payment method(s). Cash only (Japanese yen) Cash or credit card. How will you be paying? Cash (Japanese yen) Credit card We don't accept this card. I don't have cash (Japanese yen) In order to make cash payment please withdraw cash via cashadvances at ATMs (convenience stores or Japan Post Bank). ATM search I can't. Could you ask the accompanying person(s) to pay the bill? (HP) eng/basic-info/basic-info/atms.html I can't. Please confirm whether your credit card includes travel insurance. Please contact an embassy of your country and ask them whether they can be your guarantor. List of embassies (HP) mofaj/link/emblist/index.html Please wait a moment.

5 E The deposit must be paid before medical consultation. I can't pay. The deposit will be deducted from your bill when you make payment. Please fill out this formmedical Questionnaire. Please wait at till you are called. Our staff member will guide you. Please go to. Reception Waiting room Consultation room Cashier Window floor Pharmacy Internal Medicine Surgery Orthopedics Dermatology Urology Ophthalmology Dentistry Pediatrics Otorhinolaryngology-Ear, Nose and Throat Obstetrics & Gynecology Please wait a moment.

6 F Let me examine you. Please follow the instructions. I will check your body. Open your mouth. Turn around. Roll up your sleeve. Breathe slowly. Take off (put on) clothes. Lying on the back with the face up. Lying on the stomach with the face down. You will have the following examinations. Body temperature Blood pressure Blood Urine X-ray Electrocardiogram Endoscope Ultrasound exam CT MR Please wait a moment.

7 G I will give you an injection. I will give you an IV. It will take about hours. I will give you a prescription. You need surgery. You need to be hospitalized. This completes your medical examination. Take care. Do you require a doctor's certificate? Yes. No. 3 Please wait at till you are called. Please go to. Our staff member will guide you. Reception Waiting room Consultation room Cashier Pharmacy Please wait a moment.

8 H Please pay at. Automated payment machine. Cashier's window This is a medical expense invoice. Please pay the bill that deducted the amount you deposited. I can't pay. 3 Please take a prescription and purchase your medicine at a pharmacy. Take care. Please wait a moment.

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