3. Title NHSE & Ipsos Mori CCG 360 Stakeholder Survey

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1 1. Record Type? 2. Unique Number Reassessment R Title NHSE & Ipsos Mori CCG 360 Stakeholder Survey 4. Collection Type National 5. Other Reference 6. Description CCGs need to have strong relationships with a range of health and care partners in order to be successful commissioners within the local system. These relationships provide CCGs with on-going information, advice and knowledge to help them make the best possible commissioning decisions to improve the quality and efficiency of health services. NHS England has therefore again undertaken to conduct the CCG 360o Stakeholder Survey on behalf of all CCGs, allowing stakeholders to provide feedback on working relationships with CCGs. As was the case last year, the survey will serve two purposes: 1. We know the survey formed a useful part of the assessment conversations in 2015 and it is hoped the survey will once again provide CCGs with important evidence for the process again this year. The outputs of the survey is a source of evidence to support the joint work between NHS England and CCGs. It will assess whether the stakeholder relationships continue to be central to the effective commissioning of services by CCGs, and in so doing improve quality and outcomes for patients. For more information on the assurance process please refer to the CCG improvement and assessment framework 2. It will also provide a wealth of comparative

2 7. State Ready for Panels data for CCGs to help inform their ongoing organisational development, enabling them as they mature to continue to build strong and productive local relationships. The findings of the survey can feed into CCGs organisational development plans, providing a valuable tool for all CCGs to be able to evaluate their progress and to inform year end assessments and in year conversations. 8. BAAS Reference No ROCR-LITE/13/2032VOLU 9. Start Date 16/01/ End Date 24/02/ FT Collection Type 12. Collection Type 13. Owning Organisation 14. Owning Department 15. Owner Name and Contact Details NOT REQUIRED VOLUNTARY NHS England NHSE Operations and Information Name: Joanne Cooke joanne.cooke2@nhs.net Tel No: Location: Quarry House, Leeds, LS2 7UE

3 16. Senior Supporting Official Name 17. Senior Supporting Official Contact Details Keziah Halliday Title: NHSE Head of CCG Planning and Assessment Tel No: Location: Skipton House, London, SE1 18. Data Provider - Burden Days 18. Data Provider - Burden Frequency Annual 18. Source Organisations (Number of orgs) Clinical Commissioning Group (CCG) (209), GP Practice (5060), Health and wellbeing boards (282), Healthwatch (612), Any Qualified Provider (920), GP Practice (647), Local Authorities (677), Independent and Voluntary Sector (820) 19. Set Up Costs 20. Other Costs 21. Total Costs 22. Please explain the It has been requested by the BAAS team that the following information is supplied here: 1 - AQPs:

4 reason for any increase or decrease in burden and provide details of the any other costs figure provided in Q Benefits to Patients and the NHS These are, for the purposes of this submission, the range of healthcare provider organisations from whom the CCG commissions and contracts services; 2 - Independent & Voluntary Sector Organisations: These are, for the purposes of this submission, a set of wider stakeholders including: social care / community organisations, voluntary sector / third sector providers. In addition to the above, the following expands on the number of organisations/time spent completing the survey: The first group of CCGs is for coordination of their own 360 survey; the second grouping of CCGs is time spent by other CCGs in filling out the survey to comment on other CCGs practices. This is the sum total of HWBs engaged by CCGs; many CCGs engage with more than one Healthwatch ditto This is the sum total of LAs engaged by CCGs; many CCGs engage with more than one The survey formed an important part of assurance conversations in 2015 and it is hoped the survey will once again provide CCGs with important evidence for the process again this year. It will assess whether the stakeholder relationships continue to be central to the effective commissioning of services by CCGs, and in so doing improve quality and outcomes for patients. For more information on the assurance process please refer to the CCG Improvement and Assessment Framework Financial benefits to running this collection 25. Publication methods Yes, there will be an overall findings report made public by NHS England but the core data will not be. CCGs are expected to publish their results reports on their respective websites.

5 26. Publication Links 27. Requesting Organisation 28. Collection Method 29. NHS Mandate Commitment 30. Changes since last assessment 31. Data in operational systems Ipsos MORI Web based collection, Telephone To support the effective delivery of all Mandate commitments for which CCGs are responsible The collection will now be sent only to CCGs' selfappointed primary survey leads. Previously it had been sent to CCGs for internal cascade to relevant people. Yes 32. Plans for collecting this data from operational systems 33. If the data was not collected, what would the consequences be Reduced learning about the effectiveness, and therefore reduced effectiveness, of joint-working with key system partners, leading to poorer performance in delivering health outcomes. 34. Is there an Yes

6 impact assessment or business case for this collection? If so please attach 35. Process required for others to go through to obtain the data The data is analysed for each CCG and a results report is compiled for each CCG; all activity is primarily intended to enable CCGs to identify areas for development and to improve their own performance. 36. Keywords 37. National / Official statistic 38. Method used to store the data 39. Why sampling is not used 40. Details of any pilots The survey is intended to help individual CCGs to assess their own ways of working, therefore each CCG needs to be surveyed. NHS England has a statutory obligation to carry out an annual performance assessment of each CCG, this survey forms part of the overall assessment process. Yes, the questionnaire has been tested on CCG leaders to ensure relevance and the time burden. 41. Equalities dimensions used in the collection

7 42. Policy that the collection supports 43. IG Data type None of the above