ASSESSING READINESS FOR INTEGRATED CARE
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1 ASSESSING READINESS FOR INTEGRATED CARE DR ANDREA PAVLICKOVA EUROPEAN SERVICE DEVELOPMENT MANAGER NHS 24, SCOTLAND AATE Change Management Seminar, 12 September 2017, Sheffield 1
2 SCIROCCO Project EU Health Programme (CHAFEA) Budget: 2,204, Start: 1 April Partners:
3 SCIROCCO s Objective To facilitate the scaling-up of good practices at local, regional or country level by recognising the maturity requirements of good practices and health systems in order to achieve scaling-up and knowledge transfer among European Member States
4 Scaling-up Integrated Care In Europe Integrated care is being adopted at different rates and in diverse ways across regions in Europe. Recognition of the need to maximise the use of existing knowledge and encourage exchange of good practices and knowledge transfer in Europe in order to transform health care systems. Sharing of experience of the good practices should lead to their easier and faster adaptation and implementation in other regions.
5 HOWEVER The challenge remains how to best leverage this existing body of evidence and utilise the good practice catalogue to make the learning embedded in the practices more readily and accessible to potential adopters. What actions have the more progressive regions taking in order to be successful? What can we learn from these pioneers about how to overcome barriers and accelerate results? What are the transferable elements of good practices / interventions for scaling-up? Can these lessons be structured into a conceptual maturity model that could help aspiring regions to speed their own adoption?
6 Why SCIROCCO? Tools / frameworks are needed that can help us to understand how to move towards more sustainable health and care systems; how to support implementation, scalability and transferability of integrated care solutions in Europe. Maturity Model for Integrated Care
7 Development of SCIROCCO Tool B3 Maturity Model (Conceptual Framework) Innovation Management Capacity Building Readiness to Change Breadth of Ambition Structure & Governance Interviews with 12 European regions Evaluation Methods Citizen Empowerment Information & ehealth Services Standardisation & Simplification Analysis /Identification of indicators or characteristics of maturity Population Approach Removal of Inhibitors Finance & Funding Development of an assessment scale
8 Dimensions and Assessment Scales 1. Readiness to Change (to enable more integrated care) 0 No acknowledgement of compelling need to change 1 Compelling need is recognised, but no clear vision or strategic plan 2 Dialogue and consensus-building underway; plan being developed 3 Vision or plan embedded in policy; leaders and champions emerging 4 Leadership, vision and plan clear to the general public; pressure for change 5 Political consensus; public support; visible stakeholder engagement. 2. Governance 0 Fragmented structure and governance in place 1 Recognition of the need for structural and governance change 2 Formation of task forces, alliances and other informal ways of collaborating 3 Governance established at a regional or national level 4 Roadmap for a change programme defined and broadly accepted 5 Full, integrated programme established, with funding and a clear mandate.
9 However, TESTING & VALIDATION IS NEEDED SCIROCCO
10 From Conceptual Model to an Online Self- Assessment Tool for Integrated Care
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14 How to use SCIROCCO tool? 14
15 Tool to assess maturity requirements of Good Practices Technology Enabled Care Programme - Scotland Capacity building Readiness to change 5 4 Structure & Governance Innovation management 3 2 Information & ehealth services Breadth of ambition 1 0 Finance & Funding Evaluation methods Standarisation & simplification Citizen empowerment Population approach Removal of inhibitors
16 Tool to assess maturity of the healthcare system Example of Scotland
17 Tool to detect the gaps in the system One example Citizen Empowerment Capacity to change 5 4,5 4 structure and governance Finance and Funding 3,5 3 2,5 2 1,5 Use of information&infrastru cture 1 Capacity building 0,5 0 Standardisation Puglia1 Puglia2 Innovation Management Inhibitors Breadth of ambition Population approach Evaluation methods
18 Tool to facilitate the twinning / coaching Innovation Management Capacity Building Readiness to Change Structure & Governance Information & ehealth services Valchronic Practice 2 Practice 3 Breadth of Ambition Standardisation & Simplification Evaluation Methods Removal of Inhibitors Population Approach
19 Tool to facilitate the knowledge transfer & scaling-up Capacity Building Readiness to Change 5 4 Structuure & Governance Health System Transmitter Health System Receiver Innovation Management Breadth of Ambition Information & Health Services Finance & Funding Evaluation Methods Standarisation & Simplification Citizen Empowerment Population Approach Removal of Inhibitors
20 Tool to facilitate discussion/negotiation to reach the consensus
21 VIDEO TO DEMONSTRATE THE USE OF MATURITY MODEL IN MULTIDISCIPLINARY SETTINGS 21
22 Self-assessment Tool for Integrated Care Progress so far Step 1 Good Practices viable for scaling up Step 4:Twining & Coaching Nov 2017 Step 3: The originating region is assessing the maturity needs of its healthcare system Step 2: The originating Region is assessing the maturity needs of good practice On-going Completed Expected Outcomes Knowledge transfer & Scaling up Completed SCIROCCO Tool On-going evaluation
23 SCIROCCO Engagement Flanders, Belgium Catalonia, Spain Skane, Sweden Wales, UK Attica, Greece Saxony, Germany Iceland Lombardy, Italy Kaunas, Lithuania Netherlands Stawanger, Norway Lodz, Poland Region of South Denmark Asturias, Spain Northern Ireland, UK Amadora, Spain Gesundes Kinzigtal, Germany Murcia, Spain Valencia, Spain Extremadura, Spain Carinthia, Greece Badalona, Spain Sofia, Bulgaria Campania, Italy
24 Experience of Stakeholders so far SIROCCO tool is an effective tool to analyse the state of the art of the context. It enables easy and quick detection of areas of improvement, gaps, and strengths. It is a great tool to drive and facilitates multidisciplinary discussions Puglia region, Italy This is a very valuable tool, useful for all stakeholders to reveal weaknesses, make comparative evaluations and orientate efforts to the most effective collaborations Attica region, Greece This is an easy to use model that is understandable to a broad spectrum of stakeholders and beneficial for interregional and international comparison of integrated care Olomouc region, Czech Republic SCIROCCO tool gives a clear list of aspirational goals to aspire to, has allowed systematic consideration and could also be considered for assessment at a local level - Scotland
25 Other Achievements
26 Save the Date for SCIROCCO EC Open Days 2017 SCIROCCO Workshop Meeting the Challenge of Ageing - 10 October 2017, Brussels SCIROCCO Mid-term Conference 21 November 2017, Glasgow
27 THANK YOU! 27
Maturity Model for Integrated Care Dr Andrea Pavlickova NHS 24, Scotland
@ SCIROCCO_EU Maturity Model for Integrated Care Dr Andrea Pavlickova NHS 24, Scotland 6 th Training School: Upscaling & Mainstreaming Guidelines, Crete @ SCIROCCO_EU Scaling-up Integrated Care In Europe
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