Worldwide service. Networked competence.

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Valerie Cameron
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1 COMPANY Worldwide service. Networked competence. YOUR LE ADING FLEE T WIDE SERVICE PROVIDER A Wind Systems A/S company

In the future, we will be able to make good on our service promise to develop specific solutions for individual needs for even more customers all over the world.

2 02 Dear Customers and Business Partners, the next chapter in the history of Availon has begun. Our incorporation into the Vestas group of companies in spring 2016 has made us one of the leading wind service providers worldwide. This step has opened up many new possibilities for us. In the future, we will be able to make good on our service promise to develop specific solutions for individual needs for even more customers all over the world. We will continue to expand our competences and serve an even wider spectrum of wind turbine technologies. And we will push ahead with our research even more aggressively. In brief: Availon, together with Vestas, will become the most important fleet-wide service partner. But it s not only the great prospects that have made me so enthusiastic. What is important to me beyond that is our values and convictions. We, Availon and Vestas, place great value on safety, quality, flexibility and reliability. We stand for a corporate culture which enables a partnerlike approach. And we are working passionately to ensure and optimize wind energy yields through high technological competence, tailor-made solutions and services for all brands. I am confident that this chapter in our company s history will be a long and successful one. And I am looking forward to writing it together with all colleagues at Availon and Vestas. Yours, Ulrich Schomakers (Dipl.-Ing.), CEO 23 years of experience in the field of wind energy (Tacke, Enron, GE, SSB ) At Availon since 12/2006 Previous experience: Project manager, Service Manager, Head of Field Operations Europe, GM Global Product Service & Warranty Ulrich Schomakers CEO Availon Every day, we get a little bit better. And we ve been doing so for decades. FROM PIONEERS IN PITCH SYSTEMS... GE is a registered trademark of GENERAL ELECTRIC COMPANY, US. SSB is a registered trademark of SSB-Verwaltungs- und Beteiligungs GmbH, GER 1970 Establishment of SSB Elektromaschinen GmbH & Co. KG 2007 Establishment of SSB Service GmbH/ Availon GmbH 1972 Development of the first special drive systems 2008 Opening of subsidiary Servicios Eólicos in Madrid, Spain Acquisition and integration of Voith Industrial Gols, Austria, and foundation Opening of our subsidiary in Services GmbH of Availon Energy Management GmbH 1992 Entry into the wind energy market... TO BECOME A SERVICE SPECIALIST COVERING ALL BRANDS Opening of our Competence Center in Norderstedt (in Hamburg as of 2014) and our subsidiary in Des Moines, USA 2014 Opening of subsidiaries in Porto, Portugal and Poznan, Poland 1998 Serial production of the pitch system for the 1.5 MW class 2010 Opening of subsidiary Rome, Italy, Renaming: From SSB Service to Availon, acquisition of WPT-Nord GmbH 2016 Acquisition by Vestas Wind Systems A/S: Availon and Upwind Solutions 2011 Opening of subsidiaries in Erfurt, Germany, and in Sweetwater, USA

3 03 The perfect complement. A strong partnership expands the individual s possibilities and increases their capacity to a new level. This is why we at Availon and Vestas speak of a Strong. Partnership. The effect: above all, many benefits for our customers. A real advantage. Availon is part of a strong group of companies, making it the perfect partner for you. After all, as a fleet-wide service provider for all brands, Availon offers you even more comprehensive solutions than before and helps you optimize your yields. We also meet the highest standards when it comes to flexibility. Strong. Partnership Your benefits Whenever we offer you anything, we want to make sure you profit from it. Examples include our material tests, which help eliminate the need for extensive and expensive repairs, as well as energy management, which increases the profitability of your WTG through cost reduction and all-round yield optimization. And don t forget our service solutions, which offer you a wide range of advantages: Fleet-wide service for all brands Tailor-made, specific solutions Great flexibility for services Expanded range of products and services Quality enhanced by in-house research work Superlative technological expertise Expansion of international presence

4 04 Availon and Vestas: The competence team. Vestas and Availon are expanding their capabilities together. We are now able to offer perfect service solutions to even more customers with different wind turbines worldwide from a single source. At the same time, we are continuously increasing our technological know-how, and Vestas innovativeness helps us do so even further. Last but not least, we are increasing our operative performance through access to our partner s multifaceted experience. All in all, a comprehensive competence spectrum which is unique in the industry. Bundled competences which satisfy a wide variety of requirements always on the highest level Everything from under one roof thanks to the widest turbine portfolio in the industry Safety thanks to comprehensive expertise and superlative engineering know-how

5 05 Your wind farms are in the best hands. No matter what you require of your service provider or what you require to operate and maintain your wind turbines, Availon offers you flexible, modular service packages which meet your needs exactly. Customer & Availon Product expertise WindKeeper Basic WindKeeper Basic Modular Diagnosis, measurement, repair: base frame / generator All-round yield optimization Cost reduction WindKeeper Complete Modular WindKeeper Complete Examination: Gearbox, drivetrain, foundation Contract optimization Yield forecasts Requirements expertise Economic efficiency potentials through upgrades: Optimization (Yield) Reduction (failure rate) Revenue reports Revenue potential analyses Operations management Individual data and requirement analysis, customer-specific solutions Consulting expertise Management system certified by DNV GL according to ISO 9001 (quality management), ISO (environmental management) and BS OHSAS (work safety management) at our locations in Rheine, Hamburg, Erfurt, Rome and Madrid Quality expertise Competence Center / engineering services (development of overlapping technologies) Technology expertise Maintenance and repair, 24/7 remote monitoring, spare parts management, courses for external providers, rotor blade service, troubleshooting and fault analysis, technical support, examples of preventative maintenance measures Service expertise

06 Residual risk? Stay calm. Short circuits, excess current or excess voltage are just a few of the risks which could cause unforeseeable turbine downtime.

6 06 Residual risk? Stay calm. Short circuits, excess current or excess voltage are just a few of the risks which could cause unforeseeable turbine downtime. With a full maintenance contract alone, you won t be sufficiently safeguarded from these and similar risks. That s why we recommend to supplement a full maintenance contract with an additional insurance policy. Total relaxation even in the face of natural catastrophes. The insurance policy even covers property damage caused by lightning strikes, earthquakes, storms and floods. Together with our insurance partner, we issue an operator framework agreement, in which you transfer your risk to two reliable partners. This makes it much safer to operate your WTG.

7 07 Signed and sealed and confident. Wind turbines are valuable investment goods which require top competence to maintain, repair and optimize. We have had our services checked and certified by independent parties. Your WTG deserves nothing less. Our quality management: As excellent as your WTG. The DNV GL is one of the most important classification associations in the world. And that s why we re especially proud that they awarded us these certifications. DNV GL has awarded Availon an independent certificate confirming that our quality, work safety and environmental management at our locations in Rheine, Hamburg, Erfurt, Rome and Madrid are on par with international standards. Availon keeps its quality promise regarding quality management in accordance with ISO Our work safety management: Systematic responsibility. Our employees are in charge of making sure that your WTG is in top condition. A tough task like this deserves the best protection. That s why work safety is a guiding principle at our company and the health of our employees are our greatest asset. Availon s work safety management system at our locations in Rheine, Hamburg, Erfurt, Rome and Madrid is certified according to OHSAS Our environmental management: More than just a certificate. Committed environmental protection is an obligation for a company in the field of renewable energies. In addition to complyiance with all statutory regulations, we are also dedicated to achieving our own ambitious environmental protection goals. Availon s environmental management system at our locations in Rheine, Hamburg, Erfurt, Rome and Madrid is certified according to OHSAS

8 At home anywhere in the world. Outstanding service knows no boundaries. Our comprehensive service offers attest to that. That s why we are on hand to provide you with our service offers in more and more countries all over the world. Service solutions Energy management Material testing Find out more at Headquarters: +49 (0) Remote Monitoring: +49 (0) windservice@availon.eu 08/2016 Availon GmbH Daimlerstraße Rheine Germany A Wind Systems A/S company

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