Keywords: user experience, product design, vacuum cleaner, home appliance, big data
|
|
- Imogene Hunt
- 6 years ago
- Views:
Transcription
1 Quantifying user experiences for integration into a home appliance design process: a case study of canister and robotic vacuum cleaner user experiences Ai MIYAHARA a, Kumiko SAWADA b, Yuka YAMAZAKI b, Miwa NAKANISHI a a Faculty of Science & Technology, Department of Administration Engineering,Keio University, Yokohama, Kanagawa , JAPAN; b Industrial Design Center, Mitsubishi Electric Corporation, Kamakura, Kanagawa , JAPAN In this study, we established an evaluation method for the home appliance user experience (UX), an added-value feature in product development, to introduce UX into the product design process. A mobile application was built to efficiently collect good experiences big data from users. The forms of human and home appliance interactions were used to classify the collected data and a probabilistic model, showing the relationship between contextual conditions and the experienced UX, was developed. A quantifiable evaluation value was calculated for the comparison of UX. Keywords: user experience, product design, vacuum cleaner, home appliance, big data 1. Introduction Home appliances, such as vacuum cleaners and refrigerators, have already achieved high standards of functionality, efficiency, and usability, and have become so-called mature products. Such products are no longer easily distinguished by the abovementioned qualities, and each manufacturer is now obligated to add new value to their products. The added-value approach to product development focuses on user experience (UX), aiming to provide good experiences to their users. Currently, product design follows this good experiences concept. However, UX is the result of user product interactions (ISO :2010) and is considerably affected by the context of such interactions (Hassenzahl & Tractinsky, 2006). Therefore, designers need to predict features that will deliver a good experience under different contextual conditions. This study is part of a project to develop a UX-based design method for home appliances. Our developed process will derive which UXs should be improved, in other words, what constitutes the good experiences, from big data analysis. 2. Method This study proceeded as follows: 1) We established a data collection method for experiences that were accompanied by positive feelings from the user. 2) We defined the forms of interaction between the user and the home appliance from the collected data and developed a probabilistic model, which shows the relationship between such conditions and the kind of UX. 2.1 Data collection method The aim User experiences can be extracted from ethnographic research, which intensively observes user actions alongside the user. Despite the strength of this approach, it is unsuitable for rapid product development, which is required for home appliances, because it necessitates the long-term observation of only a few targets. In response to this time-factor dilemma, Hama (2014) built a mobile terminal application for the purpose of collecting utility-time UX for automobiles. We built our application using Hama s two application requirements as a reference, which are: 1) To obtain detailed information (actions, feelings, and context) of the UX, as though observing alongside the user and 2) To efficiently collect a large amount of information on various UXs. 1
2 2.1.2 Input items Hassenzahl and Tractinsky (2006) stated that UX is a consequence of a user s internal state (predispositions, expectations, needs, motivation, mood, etc.), the characteristics of the designed system (e.g. complexity, purpose, usability, functionality, etc.) and the context (or the environment) within which the interaction occurs (e.g. organisational / social setting, meaningfulness of the activity, voluntariness of use, etc.). Based on this idea, we considered the input items to extract the good experiences of users from the following viewpoints: 1) from the user s characteristic, 2) from the characteristics of the home appliance, and 3) from the form of interaction. These categorized input items are listed in Table 1. Table 1. Input items of the mobile application. Intention of the input items Input items Perceiving the user s characteristic! age! sex! frequency of use Perceiving home appliance s characteristic! action! emotion! context of use (4W1H) Perceiving the interaction form! explanation of the home appliance by the user! context of use (4W1H) Burke (1969) stated Any complete statement about motives will offer some kind of answers to these five questions: what was done (act), when or where it was done (scene), who did it (agent), how he did it (agency), and why (purpose). Thus, we asked respondents to resolve the context of use into 4W1H (Who, Where, When, What, How), with the aim of perceiving the characteristic of the home appliance and the interaction form. Tanaka (2012) divided UX extracted by his questionnaire into groups using the KJ method and proposed 24 types of UX in housework and cooking (UX24). In this study, we re-worked Tanaka s UX24, as shown in Table 2 (new UX24), and asked respondents to evaluate their experiences using our application s 24 alternatives. Table 2. New UX24 evaluation criteria for evaluating user s interactions with home appliances. No. Contents 1 Having heartwarming feelings 2 Noticing a new self 3 Remembering past good experiences 4 Praised by someone 5 Able to please someone 6 Able to do easily / quickly 7 Arouses aspirations 8 Feeling an emotional connection 9 Able to trust something to someone 10 Experiencing visual beauty 11 Experiencing auditory beauty 12 Feeling fulfilled 13 Able to concentrate 14 Able to do well 15 Able to do at timing 16 Feeling comfortable / relaxed 17 Feeling refreshed 18 Feeling fulfilled 19 Feeling tidy 20 Feeling unusually luxurious 21 Able to imagine good experiences in the future 22 Feeling moderate 23 Understanding what had not previously been understood 24 Feelings of progress Structure To acquire detailed information (actions, feelings, and context) on the UX, as though we were observing alongside the user, we employed a conversational interface throughout the application. Quesenbery and Brooks (2011) provided some examples of active listening skills, including repetition and feedback, which we used to shape the reaction and character of the application s responses to the user s answers. 2
3 2.1.4 Implementation methods Our mobile application was released on October 23, 2014 for iphone users, although only the Japanese version is available at present. Examples of typical application screens are shown in Figure 1. Figure 1. Examples of user screens for our mobile application. 2.2 The evaluation of UX Conceptual model When analyzing the human user-system interactions and the kinds of reported UXs, we used a conceptual model shown in Figure 2 and described below. 1) The interaction forms were defined through the combination of meanings of the information, the presence or absence of the operation, and the senses. 2) The generative probability of a specific kind of UX occurring was increased for specific combination situations. 3) The balance among each kind of UX that product users anticipated having depended upon the kind of product. Therefore, 4) a minimum gap was defined as the difference between what users wanted and which product generates significant value to users. The categories were classified according to UX24. Figure 2. Conceptual model. 3
4 2.2.2 The systemization of the interaction form We set three items to define the form of the human user-system interaction, as shown in Table 3. Table 3. Forms of human user-system interaction. Senses Meanings of the information Presence or absence of the operation Sight Inform state Control Hearing Inform result Non-control The sense of smell Gustation Somatesthesia Inform the user of what should be done Have user make a projection of the result Meaningless I. Senses Among the senses, we examined the sense of sight, hearing, smell, gustation, and somatesthesia. II. Meanings of the information The contents were classified and the meaning of the information that occurred at the time of interaction was determined. Inoue (2013) defined the system image and the operation image of the operational object as a mental model. He stated that it is necessary for designers to understand a users mental model and reflect it through design, otherwise, users cannot make good use of the products. Figure 3 shows the relationship between a mental model and a design model. Figure 3. Relationship between a mental model and a design model (Inoue, 2013) In addition, Yamaoka (2012) proposed five items to estimate the degree of the construction of a mental model. Table 4 lists these items. Table 4. Items to estimate the degree of construct in a mental model (Yamaoka, 2012) Item Understanding of indications Understanding of conditions Planning Prediction of system behavior Interaction between system elements Contents Be able to understand terms and contents on instruments or their screen display Be able to understand conditions of instruments during operation Be able to understand what to do to attain operational objectives Be able to predict how to use functions and what to do during instrument operation Be able to understand the relationship between parts of instruments and between the layered structure of displays 4
5 Because our aim was not to eliminate difficulty in product use, but rather to consider the influence of positive interactions in human-products experiences, we adapted this idea to create the following classification: a) Inform the state Information that informs the state of the home appliance, e.g., operating status or end status. b) Inform the result Information that informs the result from the use of the home appliance. c) Inform the user of what should be done Information that informs the user of what actions to take. d) Have the user make a projection of the result Information that has the user make a projection of the result. e) Meaningless Information that does not have meaning, such as the above options, or a meaningless user experience. III. Presence or absence of the operation We classified the collected answers as to whether the user operated the home appliance (e.g., pushed a button, lifted the lid) or not. This classification clarifies the starting point of human-product interaction Determination of the relationship between interaction forms and the kind of UX We used 280 survey answers, collected till January 16, 2015, to associate interaction forms with each kind of UX. We covered cases where the same combination of the interaction elements occurred for no more than 10 of the 280 conditions of interaction. We then calculated the conditional probability of each kind of UX under each conditions of interaction (A i ) by the following formula: PUXjAi=the number of the answers including UXj and Aithe number of the answers including Ai. (1) Calculation of the generative probability of each kind of UX We hypothesized that each kind of UX generated through interaction with the entire product could be explained by summing all the human-product interactions. Therefore, we calculated the generative probability using the following formula: PUXj=P(UXj Ai)P(Ai). (2) P(Ai): Appearance ratio of conditions of interaction (i); P(UXj Ai): Conditional probability of generating UX j under a condition of interaction (A i ); i=1 {the number of conditions of interaction}; j=1 24 {the number of UX categories} Case study: canister versus robotic vacuum cleaners We evaluated UX by examining the concordance rate between the calculated generative probability of each kind of UX and the balance of the user-anticipated UX for the product. In this study, we calculated both variables for two types of vacuum cleaners: a canister vacuum and a robotic vacuum First, a questionnaire survey was completed to clarify the users anticipated product experience. Users were presented with a list of the 24 UX categories, defined by UX24, and were asked to make multiple response selections regarding their desired experiences. The degree of anticipation for each kind of UX was calculated using the following formula. Ui= {the number of the respondents that chose UXi}the number of all respondents. (3) 5
6 Next, the generative probability was calculated for each kind of UX using formula (1) and (2). The users desired UX responses were used to define a good experience. Finally, a quantitative UX evaluation value was produced using the following formula: E=24 i=124degree of anticipation for UXi generative probability of UXi}. (4) 3. Results 3.1 Collected big data analysis From the anticipated UX responses, 319 good experience data points were collected from October 23, 2014 to January 16, This data was manipulated after anonymization. Figure 4 shows the breakdown of these responses. (a) (b) (c) (d) (e) Figure 4. Breakdown of user responses: species structure of (a) home appliances, (b) UX24, (c) senses, (d) meanings of the information, and (e) control. 3.2 Relationship between conditions of interaction and the kind of UX Table 5 shows the conditions of interaction and the conditional probability of generating UX. Table 5. Conditions of interaction and conditional probability of generating UX. 6
7 3.3 Vacuum cleaner case study results User-anticipated UX Figure 5 shows that users anticipated the experiences of being recognized for their work and having a fulfilling experience when using a canister vacuum cleaner. On the other hand, users anticipated comfort and ease of use when using a robotic cleaner. 1 canister vacuum cleaner robotic cleaner degree of anticipation Feeling heartwarming Noticing a new self Remembering past good experiences Praised by someone Be able to please someone Be able to do easily / quickly Arousing aspirations Feeling emotional connections Be able to leave something to someone with trust Feeling visual beauty Feeling auditory beauty Feeling fulfilling UX24 Be able to concentrate Be able to do well Be able to do at timing Feeling comfort / relaxing Feeling refreshingness Feeling fulfillment Feeling being tidy Feeling unusual luxury Be able to imagine good experiences in the future Being moderate amounts or degree Understanding what have not been understood Feeling progresses Figure 5. User-anticipated UX for canister and robotic vacuum cleaners Product-generated UX responses After product interaction, 23 responses for canister vacuum cleaner use and 10 responses for robotic cleaner use were collected using the computer survey application, creating a baseline for a good experience. Figure 6 illustrates that canister vacuum cleaners generate an experience in which the user feels that they can accomplish their task briskly, while the robotic cleaner generates feelings of emotional connection, fulfillment, and comfort. 7
8 generative probability Feeling heartwarming Noticing a new self Remembering past good experiences Praised by someone Be able to please someone Be able to do easily / quickly Arousing aspirations Feeling emotional connections Be able to leave something to someone with trust Feeling visual beauty Feeling auditory beauty UX24 canister vacuum cleaner Feeling fulfilling Be able to concentrate Be able to do well Be able to do at timing Feeling comfort / relaxing Feeling refreshingness Feeling fulfillment Feeling being tidy Feeling unusual luxury robotic cleaner Be able to imagine good experiences in the future Being moderate amounts or degree Understanding what have not been understood Feeling progresses Figure 6. Product interaction-generated UX for canister and robotic vacuum cleaners The evaluation value for each vacuum cleaners According to our calculations, using equation (4), the evaluation value is 17 for the canister vacuum cleaner and 16 for the robotic vacuum cleaner. The higher evaluation value indicates that canister vacuum cleaners fulfill more of the users anticipated experiences than the robotic cleaners. 4. Conclusion In this study, we gathered and analyzed good experiences of vacuum cleaner use to clarify the positive effects that interactions between human and home appliances have on UX. We developed a mobile application to efficiently collect 319 responses, which were used to define what users considered as good experiences. Next, we succeeded in calculating the generative probability of each kind of UX for each condition of interaction. Finally, we proposed a UX evaluation method. Using this method, we calculated both the generative probability of each kind of UX and the balance of the users anticipated interactions, which were then used to calculate the UX evaluation value. This method has the potential to become instrumental in future product design because it converts big data into quantitative measurement. References K. Burke A Grammar of Motives. University of California Press, 15. Hassenzahl, M. and Tractinsky, N User Experience: A Research Agenda. Behavior & Information Technology 25(2): K. Inoue INTERFACEDESIGNNOKYOUKASYO (The textbook of the interface design). Maruzen Publishing ISO Ergonomics of Human-System Interaction Part210: Human-Centered Design for Interactive Systems. Geneva: International Standard Organization. W. Quesenbery and K. Brooks Storytelling for User Experience: Crafting Stories for Better Design. Rosenfeld, T. Yamaoka and T. Doi MENTALMODELNIMOTODUKU.DESIGNSAKUSEIGUIDELINEAN (the guideline for design based on the mental model). Japan Society of Kansei Engineering, 7:
A PROPOSED QUANTITATIVE UX ANALYSIS METHOD BASED ON A PSYCHOMETRIC QUESTIONNAIRE SURVEY
A PROPOSED QUANTITATIVE UX ANALYSIS METHOD BASED ON A PSYCHOMETRIC QUESTIONNAIRE SURVEY Yuka SUGIYAMA*a, Toshikazu KATOb and Takashi SAKAMOTOc a Graduate School of Chuo University, Japan, a17.y5g4@g.chuo-u.ac.jp
More informationHuman-Centered Design. Ashley Karr, UX Principal
Human-Centered Design Ashley Karr, UX Principal Agenda 05 minutes Stories 10 minutes Definitions 05 minutes History 05 minutes Smartsheet s UX Process 30 minutes Learn by Doing Stories How does technology
More informationUsability vs. user experience
WE ENSURE USER ACCEPTANCE Air Traffic Management Defence Usability vs. user experience The international critical control room congress Maritime Public Transport Public Safety 6 th December 2017 The situation:
More informationPerspectives to system quality. Measuring perceived system quality
1 Perspectives to system quality 2 Measuring perceived system quality End-user @ UX SIG on UX measurability System (product, service) Heli Väätäjä heli.vaataja@tut.fi TUT - Human-Centered Technology (IHTE)
More informationAvailable online at ScienceDirect. Procedia Engineering 131 (2015 ) World Conference: TRIZ FUTURE, TF
Available online at www.sciencedirect.com ScienceDirect Procedia Engineering 131 (2015 ) 1094 1104 World Conference: TRIZ FUTURE, TF 2011-2014 S-Curves Analysis Focusing on WOM for Technological System
More informationProduct Design. Higher Prelim Notes
Product Design Higher Prelim Notes TIPS -When you are asked to STATE something you are only being asked to name whatever you are being asked e.g. State 2 materials that could be used? Aluminium and Stainless
More informationOpen Research Online The Open University s repository of research publications and other research outputs
Open Research Online The Open University s repository of research publications and other research outputs Evaluating User Engagement Theory Conference or Workshop Item How to cite: Hart, Jennefer; Sutcliffe,
More informationIntroduction to adoption of lean canvas in software test architecture design
Introduction to adoption of lean canvas in software test architecture design Padmaraj Nidagundi 1, Margarita Lukjanska 2 1 Riga Technical University, Kaļķu iela 1, Riga, Latvia. 2 Politecnico di Milano,
More informationSTORYTELLING FOR RECREATING OUR SELVES: ZENETIC COMPUTER
STORYTELLING FOR RECREATING OUR SELVES: ZENETIC COMPUTER Naoko Tosa Massachusetts Institute of Technology /JST, N52-390, 265 Massachusetts Ave. Cambridge, MA USA, : Japan Science Technology Coporation
More informationReplicating an International Survey on User Experience: Challenges, Successes and Limitations
Replicating an International Survey on User Experience: Challenges, Successes and Limitations Carine Lallemand Public Research Centre Henri Tudor 29 avenue John F. Kennedy L-1855 Luxembourg Carine.Lallemand@tudor.lu
More informationIntroduction to HCI. CS4HC3 / SE4HC3/ SE6DO3 Fall Instructor: Kevin Browne
Introduction to HCI CS4HC3 / SE4HC3/ SE6DO3 Fall 2011 Instructor: Kevin Browne brownek@mcmaster.ca Slide content is based heavily on Chapter 1 of the textbook: Designing the User Interface: Strategies
More information2011 Proceedings of PICMET '11: Technology Management In The Energy-Smart World (PICMET)
How are Defensive Patents Defined and Utilized as Business Strategic Tools?: Questionnaire Survey to Japanese Enterprises Having Many Defensive Patents Yoshifumi Okuda, Yoshitoshi Tanaka Graduate School
More informationAbout the Persuasion Context for BCSSs: Analyzing the Contextual Factors
43 Third International Workshop on Behavior Change Support Systems (BCSS 2015) About the Persuasion Context for BCSSs: Analyzing the Contextual Factors Kirsi Halttu, Michael Oduor, Piiastiina Tikka, Harri
More informationKonica Minolta has made a commitment as a manufacturer to deliver first-rate products and services that are trusted and needed all over the world.
7 Special Feature: Corporate Social Responsibility (CSR) Promotion through Business Activities Konica Minolta has made a commitment as a manufacturer to deliver first-rate products and services that are
More informationPhysical Human Robot Interaction
MIN Faculty Department of Informatics Physical Human Robot Interaction Intelligent Robotics Seminar Ilay Köksal University of Hamburg Faculty of Mathematics, Informatics and Natural Sciences Department
More informationEnd User Awareness Towards GNSS Positioning Performance and Testing
End User Awareness Towards GNSS Positioning Performance and Testing Ridhwanuddin Tengku and Assoc. Prof. Allison Kealy Department of Infrastructure Engineering, University of Melbourne, VIC, Australia;
More informationExploring YOUR inner-self through Vocal Profiling
Thank you for taking the opportunity to experience the nvoice computer program. As you speak into the microphone, the computer will catalog your words into musical note patterns. Your print-out will reflect
More informationHANDBOOK OF NONDESTRUCTIVE EVALUATION (NDE) CAP ABILITY AND RELIABILITY*
HANDBOOK OF NONDESTRUCTIVE EVALUATION (NDE) CAP ABILITY AND RELIABILITY* INTRODUCTION Ward D. Rummel Martin Marietta Astronautics Group Post Office Box 179, Mail Stop T320 Denver, CO 80201 George A. Matzkanin
More informationWhat UX Is And What Isn't
despreneur.com What UX Is And What Isn't https://despreneur.com/what-ux-is-and-what-isnt/ Posted by Tomas Laurinavicius on December 22, 2015 - Get free updates of new posts here What is user experience
More informationSkillful Negotiation for Couples
Skillful Negotiation for Couples Marriage and committed partnerships are challenging. Growing your business is a challenge. What happens when you try to combine the two? We know firsthand how daunting
More informationStudents at DOK 2 engage in mental processing beyond recalling or reproducing a response. Students begin to apply
MUSIC DOK 1 Students at DOK 1 are able to recall facts, terms, musical symbols, and basic musical concepts, and to identify specific information contained in music (e.g., pitch names, rhythmic duration,
More informationWelcome to. Please PRINT CLEARLY and fill out the form COMPLETELY. Occupation Home phone Work phone Cell phone
Welcome to Please PRINT CLEARLY and fill out the form COMPLETELY Client Full Name Date of Birth Sex: F M Age: Relationship Status:!Single!Married!Divorced!Committed Partnership!Widowed Occupation Home
More informationDesign and technology
Design and technology Programme of study for key stage 3 and attainment target (This is an extract from The National Curriculum 2007) Crown copyright 2007 Qualifications and Curriculum Authority 2007 Curriculum
More informationUSER EXPERIENCE ANALYSIS OF AN E-COMMERCE WEBSITE USING USER EXPERIENCE QUESTIONNAIRE (UEQ) FRAMEWORK
USER EXPERIENCE ANALYSIS OF AN E-COMMERCE WEBSITE USING USER EXPERIENCE QUESTIONNAIRE (UEQ) FRAMEWORK Kevin Andika Lukita 1), Maulahikmah Galinium 2), James Purnama 3) Department of Information Technology,
More informationPhase I of the Technology
The Next Step Developing Standards for Technology Education Phase I of the Technology for All Americans Project has produced Technology for All Americans: A Rationale and Structure for the Study of Technology,
More informationIntent Expression Using Eye Robot for Mascot Robot System
Intent Expression Using Eye Robot for Mascot Robot System Yoichi Yamazaki, Fangyan Dong, Yuta Masuda, Yukiko Uehara, Petar Kormushev, Hai An Vu, Phuc Quang Le, and Kaoru Hirota Department of Computational
More informationUser experience and service design
User experience and service design Anu Kankainen, Helsinki Institute for Information Technology HIIT User experience (UX) professionals work more and more on services. At least so far academic user experience
More informationA framework for enhancing emotion and usability perception in design
A framework for enhancing emotion and usability perception in design Seva*, Gosiaco, Pangilinan, Santos De La Salle University Manila, 2401 Taft Ave. Malate, Manila, Philippines ( sevar@dlsu.edu.ph) *Corresponding
More informationDesigning and Testing User-Centric Systems with both User Experience and Design Science Research Principles
Designing and Testing User-Centric Systems with both User Experience and Design Science Research Principles Emergent Research Forum papers Soussan Djamasbi djamasbi@wpi.edu E. Vance Wilson vwilson@wpi.edu
More informationMECHANICAL DESIGN LEARNING ENVIRONMENTS BASED ON VIRTUAL REALITY TECHNOLOGIES
INTERNATIONAL CONFERENCE ON ENGINEERING AND PRODUCT DESIGN EDUCATION 4 & 5 SEPTEMBER 2008, UNIVERSITAT POLITECNICA DE CATALUNYA, BARCELONA, SPAIN MECHANICAL DESIGN LEARNING ENVIRONMENTS BASED ON VIRTUAL
More informationINTANGIBLES Big-League Stories and Strategies for Winning the Mental Game in Baseball and in Life
INTANGIBLES Big-League Stories and Strategies for Winning the Mental Game in Baseball and in Life These Character Development Inventory forms are meant as a supplement to your book purchase. It was important
More informationYears 9 and 10 standard elaborations Australian Curriculum: Digital Technologies
Purpose The standard elaborations (SEs) provide additional clarity when using the Australian Curriculum achievement standard to make judgments on a five-point scale. They can be used as a tool for: making
More informationGraded Exposure: Climbing Situation Stepladders
MODULE 11 Graded Exposure: Climbing Situation Stepladders Introduction 2 (Before) The First Step 2 Completing a Step on the Stepladder 3 Climbing the Stepladder 4 Stepladder Diary 6 Module Summary 7 Page
More informationWhen in Rome: The Role of Culture & Context in Adherence to Robot Recommendations
When in Rome: The Role of Culture & Context in Adherence to Robot Recommendations Lin Wang & Pei- Luen (Patrick) Rau Benjamin Robinson & Pamela Hinds Vanessa Evers Funded by grants from the Specialized
More informationAn Integrated Approach Towards the Construction of an HCI Methodological Framework
An Integrated Approach Towards the Construction of an HCI Methodological Framework Tasos Spiliotopoulos Department of Mathematics & Engineering University of Madeira 9000-390 Funchal, Portugal tasos@m-iti.org
More informationUser experience goals as a guiding light in design and development Early findings
Tampere University of Technology User experience goals as a guiding light in design and development Early findings Citation Väätäjä, H., Savioja, P., Roto, V., Olsson, T., & Varsaluoma, J. (2015). User
More informationHome-Care Technology for Independent Living
Independent LifeStyle Assistant Home-Care Technology for Independent Living A NIST Advanced Technology Program Wende Dewing, PhD Human-Centered Systems Information and Decision Technologies Honeywell Laboratories
More informationChapter 4 Summary Working with Dramatic Elements
Chapter 4 Summary Working with Dramatic Elements There are two basic elements to a successful game. These are the game formal elements (player, procedures, rules, etc) and the game dramatic elements. The
More informationComprehensive Health Eighth Grade Valid and invalid sources of information about alcohol, tobacco, and other drugs
performance enhancing drugs weight loss products addictions and treatment effect on other risk behaviors, including sexual activity alcohol, tobacco, and drug use Signs and consequences Comprehensive Health
More informationInterview Tips. Look committed and find out as much as possible about the company. Visit their web site for more information on the company.
Interview Tips Before the Interview Research Look committed and find out as much as possible about the company. Visit their web site for more information on the company. Read their annual report (if available),
More informationImproving long-term Persuasion for Energy Consumption Behavior: User-centered Development of an Ambient Persuasive Display for private Households
Improving long-term Persuasion for Energy Consumption Behavior: User-centered Development of an Ambient Persuasive Display for private Households Patricia M. Kluckner HCI & Usability Unit, ICT&S Center,
More informationSurvey on psychosocial factors in the workplace, Company XXX
Survey on psychosocial factors in the workplace, Company XXX Online at www.companyxxx.copsoq.de German standard version of COPSOQ (Copenhagen Psychosocial Questionnaire) Generally results will be shown
More informationJacek Stanisław Jóźwiak. Improving the System of Quality Management in the development of the competitive potential of Polish armament companies
Jacek Stanisław Jóźwiak Improving the System of Quality Management in the development of the competitive potential of Polish armament companies Summary of doctoral thesis Supervisor: dr hab. Piotr Bartkowiak,
More informationVA7MC.1 Identifies and works to solve problems through creative thinking, planning, and/or experimenting with art methods and materials.
GRADE 7 VISUAL ARTS Visual art continues to build opportunities for self-reflection, and exploration of ideas. Students benefit from structure that acknowledges personal interests and develops individual
More informationWelcome to the Crohn s & Colitis Foundation s Online Support Group for Caregivers
Week 4: Managing the Rollercoaster Welcome to the Crohn s & Colitis Foundation s Online Support Group for Caregivers Managing the ups-and-downs of inflammatory bowel disease (IBD) can often feel like a
More informationComment on Providing Information Promotes Greater Public Support for Potable
Comment on Providing Information Promotes Greater Public Support for Potable Recycled Water by Fielding, K.S. and Roiko, A.H., 2014 [Water Research 61, 86-96] Willem de Koster [corresponding author], Associate
More informationA chamberlarp by Edland, Falch &
NEW VOICES IN ART A chamberlarp by Edland, Falch & Rognli New Voices in Art is 2007, Tor Kjetil Edland, Arvid Falch and Erling Rognli. Distributed under Creative Commons Attribution-Noncommercial- Share
More informationRevised East Carolina University General Education Program
Faculty Senate Resolution #17-45 Approved by the Faculty Senate: April 18, 2017 Approved by the Chancellor: May 22, 2017 Revised East Carolina University General Education Program Replace the current policy,
More informationCOUNTRIES SURVEY QUESTIONNAIRE
COUNTRIES SURVEY QUESTIONNAIRE The scope of part A of this questionnaire is to give an opportunity to the respondents to provide overall (generic) details on their experience in the safety investigation
More informationCraft Your Vision Worksheet
Craft Your Vision Worksheet Your Personal Vision Your personal vision provides the PASSION to help you push through the difficulties you'll encounter as you grow your business. To begin, think about the
More informationA Qualitative Research Proposal on Emotional. Values Regarding Mobile Usability of the New. Silver Generation
Contemporary Engineering Sciences, Vol. 7, 2014, no. 23, 1313-1320 HIKARI Ltd, www.m-hikari.com http://dx.doi.org/10.12988/ces.2014.49162 A Qualitative Research Proposal on Emotional Values Regarding Mobile
More informationREPORT ON THE EUROSTAT 2017 USER SATISFACTION SURVEY
EUROPEAN COMMISSION EUROSTAT Directorate A: Cooperation in the European Statistical System; international cooperation; resources Unit A2: Strategy and Planning REPORT ON THE EUROSTAT 2017 USER SATISFACTION
More informationRaising Quality Levels and Ensuring Product Safety
Raising Quality Levels and Ensuring Product Safety Management System Based on the management philosophy that its founder espoused that the company should strive to contribute to society through its products
More informationTITLE V. Excerpt from the July 19, 1995 "White Paper for Streamlined Development of Part 70 Permit Applications" that was issued by U.S. EPA.
TITLE V Research and Development (R&D) Facility Applicability Under Title V Permitting The purpose of this notification is to explain the current U.S. EPA policy to establish the Title V permit exemption
More informationEmpirical investigation of how user experience is affected by response time in a web application.
Empirical investigation of how user experience is affected by response time in a web application. MASTER OF SCIENCE THESIS IN SOFTWARE ENGINEERING Johan Rangardt Matthias Czaja Software Engineering and
More informationthe role of mobile computing in daily life
the role of mobile computing in daily life Alcatel-Lucent Bell Labs September 2010 Paul Pangaro, Ph.D. CTO, CyberneticLifestyles.com New York City paul@cyberneticlifestyles.com 1 mobile devices human needs
More informationConvolutional Neural Networks: Real Time Emotion Recognition
Convolutional Neural Networks: Real Time Emotion Recognition Bruce Nguyen, William Truong, Harsha Yeddanapudy Motivation: Machine emotion recognition has long been a challenge and popular topic in the
More informationCase Study: The Autodesk Virtual Assistant
Case Study: The Autodesk Virtual Assistant River Hain Solutions Analyst Yizel Vizcarra Conversation Engineer 2018 Autodesk, Inc. Agenda Why Autodesk went conversational How Autodesk went conversational
More informationUX CAPSTONE USER EXPERIENCE + DEVELOPMENT PROCESS
UX CAPSTONE USER EXPERIENCE + DEVELOPMENT PROCESS USER EXPERIENCE (UX) Refers to a person s emotions and attitudes about using a particular product, system or service; including the practical, experiential,
More informationSubject Name:Human Machine Interaction Unit No:1 Unit Name: Introduction. Mrs. Aditi Chhabria Mrs. Snehal Gaikwad Dr. Vaibhav Narawade Mr.
Subject Name:Human Machine Interaction Unit No:1 Unit Name: Introduction Mrs. Aditi Chhabria Mrs. Snehal Gaikwad Dr. Vaibhav Narawade Mr. B J Gorad Unit No: 1 Unit Name: Introduction Lecture No: 1 Introduction
More informationCoaching Questions From Coaching Skills Camp 2017
Coaching Questions From Coaching Skills Camp 2017 1) Assumptive Questions: These questions assume something a. Why are your listings selling so fast? b. What makes you a great recruiter? 2) Indirect Questions:
More informationContext Sensitive Interactive Systems Design: A Framework for Representation of contexts
Context Sensitive Interactive Systems Design: A Framework for Representation of contexts Keiichi Sato Illinois Institute of Technology 350 N. LaSalle Street Chicago, Illinois 60610 USA sato@id.iit.edu
More informationISO/TC145-IEC/SC3C JWG 11 N116
ISO/TC145-IEC/SC3C JWG 11 N116 ISO ORGANISATION INTERNATIONALE DE NORMALISATION INTERNATIONAL ORGANIZATION FOR STANDARDIZATION IEC COMMISSION ÉLECTROTECHNIQUE INTERNATIONALE INTERNATIONAL ELECTROTECHNICAL
More informationTHE ATTITUDES OF ENTREPRENEURS AND MANAGERS REGARDING THE INFORMATION TECHNOLOGY IN ALBANIAN TOURISM ENTERPRISES ABSTRACT
THE ATTITUDES OF ENTREPRENEURS AND MANAGERS REGARDING THE INFORMATION TECHNOLOGY IN ALBANIAN TOURISM ENTERPRISES Elton Noti, Phd University Alexander moisiu, Durres ALBANIA Edlira Llazo University Alexander
More informationHuman Factors. We take a closer look at the human factors that affect how people interact with computers and software:
Human Factors We take a closer look at the human factors that affect how people interact with computers and software: Physiology physical make-up, capabilities Cognition thinking, reasoning, problem-solving,
More informationA survey for children and young people who have Education Health and Care Plans
A survey for children and young people who have Education Health and Care Plans Please tell us what you think. Who is this survey for? These questions are for children and young people who have an Education
More informationCultural Differences in Social Acceptance of Robots*
Cultural Differences in Social Acceptance of Robots* Tatsuya Nomura, Member, IEEE Abstract The paper summarizes the results of the questionnaire surveys conducted by the author s research group, along
More informationSubmissions for Art, Craft and Design should aim to present evidence of the following in order to meet assessment objective requirements.
GCE AS ART AND DESIGN UNIT ONE PERSONAL CREATIVE ENQUIRY GUIDANCE: INDICATIVE CONTENT FOR ART AND DESIGN (ART, CRAFT AND DESIGN) four assessment objectives. Teachers may refer to this indicative content
More informationBuilding Healthy Self-Esteem
1 Building Healthy Self-Esteem 2 No one can make you feel inferior without your permission. ~ Eleanor Roosevelt Building Self-Esteem 3 Self-esteem is how you feel about yourself, how confident you are,
More informationManaging upwards. Bob Dick (2003) Managing upwards: a workbook. Chapel Hill: Interchange (mimeo).
Paper 28-1 PAPER 28 Managing upwards Bob Dick (2003) Managing upwards: a workbook. Chapel Hill: Interchange (mimeo). Originally written in 1992 as part of a communication skills workbook and revised several
More informationStructural Model of Sketching Skills and Analysis of Designers Sketches
Structural Model of Sketching Skills and Analysis of Designers Sketches Yuichi Izu* **, Koichiro Sato ***, Takeo Kato****, Yoshiyuki Matsuoka*** * Graduate School of Keio University ** Shizuoka University
More informationChapter 6. Discussion
Chapter 6 Discussion 6.1. User Acceptance Testing Evaluation From the questionnaire filled out by the respondent, hereby the discussion regarding the correlation between the answers provided by the respondent
More informationUCLA Extension Writers Program Public Syllabus
1 UCLA Extension Writers Program Public Syllabus Note to students: this public syllabus is designed to give you a glimpse into this course and instructor. If you have further questions about our courses
More informationProject Ideas Team Edelweiss
Project Ideas Team Edelweiss FAIRY TALE This is an immersive storytelling experience where the children need to go into different wellknown fairy tale stories to resolve a problem caused by an evil queen
More informationVisual Arts What Every Child Should Know
3rd Grade The arts have always served as the distinctive vehicle for discovering who we are. Providing ways of thinking as disciplined as science or math and as disparate as philosophy or literature, the
More informationMindfulness in schools
Mindfulness in schools Aims of this session: -To know what mindfulness means and how it affects the brain -To be able to use mindfulness activities at home -To understand how mindfulness benefits the children
More informationExperimentally Manipulating Positive User Experience Based on the Fulfilment of User Needs
Experimentally Manipulating Positive User Experience Based on the Fulfilment of User Needs Andreas Sonnleitner 1, Marvin Pawlowski 1, Timm Kässer 1 and Matthias Peissner 1 Fraunhofer Institute for Industrial
More informationR.I.T. Design Thinking. Synthesize and combine new ideas to create the design. Selected material from The UX Book, Hartson & Pyla
Design Thinking Synthesize and combine new ideas to create the design Selected material from The UX Book, Hartson & Pyla S. Ludi/R. Kuehl p. 1 S. Ludi/R. Kuehl p. 2 Contextual Inquiry Raw data from interviews
More informationThe Toyota Motor approach from basic research to product realization
Interview The Toyota Motor approach from basic research to product realization - Interview with Dr. Umeyama, General Manager, R&D Management Division - [Translation from Synthesiology, Vol.1, No.2, p.144-148
More informationIntroduction to probing
Introduction to probing Tuuli Mattelmäki University of Art and Design Helsinki School of Design tuuli.mattelmaki@taik.fi www.designresearch.uiah.fi Experience economy (Pine & Gilmore 1998): experiences
More informationdeeply know not If students cannot perform at the standard s DOK level, they have not mastered the standard.
1 2 3 4 DOK is... Focused on ways in which students interact with content standards and assessment items and tasks. It focuses on how deeply a student has to know the content in order to respond. DOK is
More informationAll Ears English Episode 220:
All Ears English Episode 220: Find Your Zone of Genius with TEDx Speaker Laura Garnett This is an All Ears English Podcast, Episode 220: Find Your Zone of Genius with TEDx Speaker Laura Garnett. Gabby:
More informationUX Adoption Maturity model. Paul Blunden: first published March 2015
UX Adoption Maturity model Paul Blunden: first published March 2015 Introduction We created this UX adoption maturity model after spending 15 years observing how organisations struggle with the challenges
More informationMachine Trait Scales for Evaluating Mechanistic Mental Models. of Robots and Computer-Based Machines. Sara Kiesler and Jennifer Goetz, HCII,CMU
Machine Trait Scales for Evaluating Mechanistic Mental Models of Robots and Computer-Based Machines Sara Kiesler and Jennifer Goetz, HCII,CMU April 18, 2002 In previous work, we and others have used the
More informationSelect a passage from the story and practise reading it aloud to your classmates. Try to pick a descriptive passage that makes good use of adjectives.
REMEMBERING Select a passage from the story and practise reading it aloud to your classmates. Try to pick a descriptive passage that makes good use of adjectives. Carry out a people scavenger hunt based
More informationE-commerce Technology Acceptance (ECTA) Framework for SMEs in the Middle East countries with reference to Jordan
Association for Information Systems AIS Electronic Library (AISeL) UK Academy for Information Systems Conference Proceedings 2009 UK Academy for Information Systems 3-31-2009 E-commerce Technology Acceptance
More informationMANAGING HUMAN-CENTERED DESIGN ARTIFACTS IN DISTRIBUTED DEVELOPMENT ENVIRONMENT WITH KNOWLEDGE STORAGE
MANAGING HUMAN-CENTERED DESIGN ARTIFACTS IN DISTRIBUTED DEVELOPMENT ENVIRONMENT WITH KNOWLEDGE STORAGE Marko Nieminen Email: Marko.Nieminen@hut.fi Helsinki University of Technology, Department of Computer
More informationInvestigating the Determinants and Perceived Consequences of Corporate Auditory
Paper 56 Investigating the Determinants and Perceived Consequences of Corporate Auditory Identity Management: A Corporate Perspective This research investigates corporate auditory identity from a company
More informationUX Gap. Analysis of User Experience Awareness in practitioners perspective. Christopher Gihoon Bang
UX Gap Analysis of User Experience Awareness in practitioners perspective Christopher Gihoon Bang Department of informatics Human Computer Interaction and Social Media Master thesis 1-year level, 15 credits
More informationMotivation and objectives of the proposed study
Abstract In recent years, interactive digital media has made a rapid development in human computer interaction. However, the amount of communication or information being conveyed between human and the
More informationHow Representation of Game Information Affects Player Performance
How Representation of Game Information Affects Player Performance Matthew Paul Bryan June 2018 Senior Project Computer Science Department California Polytechnic State University Table of Contents Abstract
More informationITC108 Assignment 2 - Game Analysis
ITC108 Assignment 2 - Game Analysis Value: 30% Due date: 19 th August 2016 Return date: 9 th September 2016 Submission method options EASTS (online) Background Being up to date with the recent trends in
More informationLEVEL 4 (8 weeks hours 16 hours exams) FALL
LEVEL 4 (8 weeks - 176 hours 16 hours exams) FALL - 2016-2017 Week Units Book subjects Content Writing Exams 1 5-9 Dec, 2016 Unit 1 p. 7 11 (don t include p.11) Unit 1 p. 11-13 p.11) Ice Breakers Present
More informationGeneral Education Rubrics
General Education Rubrics Rubrics represent guides for course designers/instructors, students, and evaluators. Course designers and instructors can use the rubrics as a basis for creating activities for
More informationYoung Children s Folk Knowledge of Robots
Young Children s Folk Knowledge of Robots Nobuko Katayama College of letters, Ritsumeikan University 56-1, Tojiin Kitamachi, Kita, Kyoto, 603-8577, Japan E-mail: komorin731@yahoo.co.jp Jun ichi Katayama
More informationTANGIBLE IDEATION: HOW DIGITAL FABRICATION ACTS AS A CATALYST IN THE EARLY STEPS OF PRODUCT DEVELOPMENT
INTERNATIONAL CONFERENCE ON ENGINEERING AND PRODUCT DESIGN EDUCATION 5 & 6 SEPTEMBER 2013, DUBLIN INSTITUTE OF TECHNOLOGY, DUBLIN, IRELAND TANGIBLE IDEATION: HOW DIGITAL FABRICATION ACTS AS A CATALYST
More informationHomeostasis Lighting Control System Using a Sensor Agent Robot
Intelligent Control and Automation, 2013, 4, 138-153 http://dx.doi.org/10.4236/ica.2013.42019 Published Online May 2013 (http://www.scirp.org/journal/ica) Homeostasis Lighting Control System Using a Sensor
More informationUsability of thermostat controls an example of the UCL Energy Institute
Proceedings of Conference: People and Buildings held at the offices of Arup UK, 23rd September 2011. London: Network for Comfort and Energy Use in Buildings, http://nceub.org.uk Usability of thermostat
More informationKnowing me, knowing you. Making user perspectives an integrated part of library design thinking
Purdue University Purdue e-pubs Proceedings of the IATUL Conferences Knowing me, knowing you. Making user perspectives an integrated part of library design thinking Idun Knutsdatter Østerdal NTNU University
More informationPatterns allow us to see relationships and develop generalizations.
Numbers can be represented in many forms and reflect different relationships. Numeracy helps us to see patterns, communicate ideas, and solve problems. Patterns allow us to see relationships and develop
More information