University of Missouri Facilities Operations Benchmarking and Performance Indicators Report

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1 2013 University of Missouri Facilities Operations Benchmarking and Performance Indicators Report Facilities Planning and Development University of Missouri - System 6/13/2014

2 Table of Contents Executive Summary... 4 University of Missouri System... 5 UM System Operating Expense Summary... 5 UM System Energy Consumption & Expense Summary... 5 University of Missouri Columbia... 6 MU Operating Expense Summary... 6 MU Energy Consumption & Expense Summary... 7 MU Performance Benchmarking Peer Comparators... 8 University of Missouri Kansas City... 9 UMKC Operating Expense Summary... 9 UMKC Energy Consumption & Expense Summary...10 UMKC Performance Indicators...11 Missouri University of Science and Technology...12 Missouri S&T Operating Expense Summary...12 Missouri S&T Energy Consumption & Expense Summary...13 Missouri S&T Performance Indicators...14 University of Missouri St. Louis...15 UMSL Operating Expense Summary...15 UMSL Energy Consumption & Expense Summary...15 UMSL Performance Indicators...16 Conclusion

3 Table of Figures in Report Figure 1: UM System Operating Actuals Expense... 5 Figure 2: UM System Energy Consumption... 5 Figure 3: MU Operating Actuals Expense... 6 Figure 4: MU Facilities Operating Actuals Peer Comparison... 6 Figure 5: MU Energy Consumption... 7 Figure 6: MU Energy Consumption Peer Comparison... 7 Figure 7: MU Energy Unit Cost/MMBTU... 7 Figure 8: MU Energy Unit Cost/MMBTU Peer Comparison... 7 Figure 9: MU Cleanliness Inspection... 8 Figure 10: MU Tech Rating... 8 Figure 11: MU Building Intensity... 8 Figure 12: MU Density Factor... 8 Figure 13: UMKC Operating Actuals Expense... 9 Figure 14: UMKC Facilities Operating Actuals Peer Comparison... 9 Figure 15: UMKC Energy Consumption...10 Figure 16: UMKC Energy Consumption Peer Comparison...10 Figure 17: UMKC Energy Unit Cost/MMBTU Provided by Sightlines...10 Figure 18: UMKC Energy Unit Cost/MMBTU Peer Comparison...10 Figure 19: UMKC Cleanliness Inspection...11 Figure 20: UMKC Tech Rating...11 Figure 21: UMKC Building Intensity...11 Figure 22: UMKC Density Factor...11 Figure 23: Missouri S&T Operating Actuals Expense...12 Figure 24: Missouri S&T Facilities Operating Actuals Peer Comparison...12 Figure 25: S&T Energy Consumption...13 Figure 26: S&T Energy Consumption Peer Comparison...13 Figure 27: S&T Energy Unit Cost/MMBTU...13 Figure 28: S&T Energy Unit Cost/MMBTU Peer Comparison...13 Figure 29: Missouri S&T Cleanliness Inspection...14 Figure 30: Missouri S&T Tech Rating...14 Figure 31: Missouri S&T Building Intensity...14 Figure 32: Missouri S&T Density Factor...14 Figure 33: UMSL Operating Actuals Expense...15 Figure 34: UMSL Facilities Operating Actuals Peer Comparison...15 Figure 35: UMSL Energy Consumption...16 Figure 36: UMSL Energy Consumption Peer Comparison...16 Figure 37: UMSL Energy Unit Cost/MMBTU...16 Figure 38: UMSL Energy Unit Cost/MMBTU Peer Comparison...16 Figure 39: UMSL Cleanliness Inspection...16 Figure 40: UMSL Tech Rating...16 Figure 41: UMSL Building Intensity...17 Figure 42: UMSL Density Factor

4 Table of Tables in Report Table 1: UM System Operating Expense Summary... 5 Table 2: UM System Energy Expense Summary... 5 Table 3: MU Operating Expense Summary... 6 Table 4: MU Energy Consumption & Expense Summary... 7 Table 5: UMKC Operating Expense Summary... 9 Table 6: UMKC Energy Consumption/Energy Summary...10 Table 7: Missouri S&T Operating Expense Summary...12 Table 8: Missouri S&T Energy Consumption Summary...13 Table 9: UMSL Operating Expense Summary...15 Table 10: UMSL Energy Consumption Summary

5 Executive Summary The Facilities Operations Benchmarking and Performance Indicators Report provide an overview of the University of Missouri System s selected operational expenses and activities for fiscal years 2009 to The university works with Sightlines, a university benchmark consultant, whose research includes data gathering and a comparative analysis of these data among peer institutions in the United States. This report includes comparisons between University of Missouri campuses and peer institutions selected by Sightlines based on the following criteria: Student population (size) and technical complexity of plant and location. Operational expenses include the following: Staff (salaries, wages and benefits), utilities (energy, water, sewer, etc.) and other expenses (supplies, contracts, etc.). In 2013, the university saw an increase of $4 million (6%) to its operational expenses. The major factor that contributed to the increase was cost of utilities. Energy consumption and expense encompass the consumption and expense of electricity and fossil fuel the University used during the fiscal year. The cost of energy consumption was the largest operational expense incurred; it consists of $21 million (29%) of the total operational expense. Consumption of energy is based on many factors including region or climate, type of institution, technical complexity, utility systems, campus backlog and more. Each energy section of the report lists a few examples of buildings that include projects which impact energy consumption. Performance indicators are provided by Sightlines. These indicators serve or function as benchmarks that show how well facilities services units perform in the following areas: Cleanliness (space is inspected to determine if it is free from dirt, debris, and stocked with the proper paper products in restrooms, etc.), general repair or impression (an independent judgment of campus general repair or impression by an inspection of a representative sample of campus buildings), and campus inspection index (composite of inspection rates of cleanliness, general repair or impression, exterior, grounds and mechanical spaces). Similarly, the indicators enable facilities service units to assess how well they use resources to serve students, staff and faculty. 4

6 University of Missouri System UM System Operating Expense Summary Table 1: UM System Operating Expense Summary Operations Expense Summary Staff (Salaries, Wages, Benefits, Etc.) $28,735,859 $27,937,325 $28,338,529 $28,718,840 $30,237,525 Utilities (Electric, Water, Etc.) $19,691,681 $20,055,121 $21,299,194 $22,661,714 $23,683,031 Other Expenses (Materials, Supplies Contracts) $16,423,564 $16,218,069 $15,962,199 $17,389,487 $19,002,702 Total $64,851,105 $64,210,516 $65,599,923 $68,770,041 $72,923,258 Cost per GSF $5.01 $4.93 $5.00 $5.16 $5.46 UM System Energy Consumption & Expense Summary Table 2: UM System Energy Expense Summary Energy Consumption & Expense Summary MMBTU Used 2,135,019 2,115,865 2,107,881 1,979,135 1,999,180 Cost $18,493,080 $17,854,037 $18,376,996 $19,750,012 $20,971,356 Cost/MMBTU $8.66 $8.44 $8.72 $9.98 $10.49 BTU/GSF 152, , , , ,079 Figure 1: UM System Operating Actuals Expense Figure 2: UM System Energy Consumption Operating expense has been trending upward for past four years. In FY 2013, the university saw a 6% increase to their operational expense which can be attributed to the particularly harsh winter with increased fossil fuel usage and higher amount of snow removal. 5

7 University of Missouri Columbia MU Operating Expense Summary Table 3: MU Operating Expense Summary Operating Expense Summary Staff (Salaries, Wages, Benefits, Etc.) $15,789,674 $15,476,085 $16,077,282 $16,312,501 $17,217,067 Utilities (Electric, Water, Etc.) $7,144,038 $6,650,447 $7,742,461 $8,234,502 $9,454,862 Other Expenses (Materials, Supplies, Contracts) $7,055,232 $7,314,215 $7,405,698 $7,552,012 $7,897,512 Total $29,988,944 $29,440,747 $31,225,441 $32,099,016 $34,569,441 Cost per GSF $4.90 $4.81 $5.01 $5.06 $5.42 Figure 3: MU Operating Actuals Expense Figure 4: MU Facilities Operating Actuals Peer Comparison MU saw an increase of 8% in operating expense. The total cost of utilities increased because electric rates increased 13%, City of Columbia sewer costs increased 32%, and there was a small increase in space. Sightlines Peer Comparators: Indiana University Bloomington, Iowa State University, Michigan State University, Northwestern University, Purdue University, The Ohio State University, The Pennsylvania State University, University of Illinois Urbana/Champaign, University of Michigan, University of Minnesota Twin Cities, University of Missouri - Columbia 6

8 MU Energy Consumption & Expense Summary Table 4: MU Energy Consumption & Expense Summary Energy Consumption & Expense Summary MMBTU Used 1,094,021 1,039,905 1,041,159 1,013, ,394 Cost $6,595,409 $5,924,324 $6,648,688 $7,137,424 $7,706,819 Cost/MMBTU $6.03 $5.70 $6.39 $7.04 $7.89 BTU/GSF 157, , , , ,915 Figure 5: MU Energy Consumption Figure 6: MU Energy Consumption Peer Comparison Figure 7: MU Energy Unit Cost/MMBTU Figure 8: MU Energy Unit Cost/MMBTU Peer Comparison MU has decreased energy consumption over the past five years. A few examples of facilities with current energy projects include Animal Science Research Center, Gwynn Hall, Health Science Library, Medical Science Building, and Trowbridge Livestock Center. 7

9 MU Performance Benchmarking Peer Comparators Figure 9: MU Cleanliness Inspection Figure 10: MU Tech Rating Figure 11: MU Building Intensity Figure 12: MU Density Factor MU experienced a 12% increase in density factor since FY MU received a tech rating of 3.1 and a cleanliness score of 4.3. Cleanliness Inspection - space is inspected to determine if it is free from dirt, debris, and stocked with the proper paper products in restrooms, etc. Tech Rating the relative mechanical complexity of the campus on a scale of 1-5, 5 being the most complex. Building Intensity measures the number of buildings per million square feet on a campus. Density Factor measures the number of faculty, staff and students FTEs on a campus per hundred thousand square feet. 8

10 University of Missouri Kansas City UMKC Operating Expense Summary Table 5: UMKC Operating Expense Summary Operating Expense Summary Staff (Salaries, Wages, Benefits, Etc.) $5,578,038 $5,215,363 $4,914,267 $5,274,541 $5,091,865 Utilities (Electric, Water, Etc.) $5,096,042 $5,737,052 $6,014,812 $6,212,964 $6,321,477 Other Expenses (Materials, Supplies, Contracts) $4,964,444 $4,560,740 $4,030,962 $4,335,485 $5,638,570 Total $15,638,524 $15,513,155 $14,960,042 $15,822,990 $17,051,912 Cost per GSF $5.58 $5.52 $5.20 $5.42 $5.85 Figure 13: UMKC Operating Actuals Expense Figure 14: UMKC Facilities Operating Actuals Peer Comparison UMKC saw an 8% increase in operating expense and a 2% decrease in cost of utilities. Among its comparators, UMKC is well below the average operating expense. Sightlines Peer Comparators: Cleveland State University, Indiana University Purdue University Indianapolis, Portland University E&G, Rutgers University College Ave Campus, University of Cincinnati, University of Missouri Kansas City, University of Missouri St. Louis, Virginia Commonwealth University E&G, West Chester University of PA 9

11 UMKC Energy Consumption & Expense Summary Table 6: UMKC Energy Consumption/Energy Summary Energy Consumption & Expense Summary MMBTU Used 406, , , , ,383 Cost $4,745,247 $5,240,919 $5,430,656 $5,328,390 $5,485,298 Cost/MMBTU $11.67 $11.80 $11.72 $13.92 $13.40 BTU/GSF 142, , , , ,143 Figure 15: UMKC Energy Consumption Figure 16: UMKC Energy Consumption Peer Comparison Figure 17: UMKC Energy Unit Cost/MMBTU Provided by Sightlines Figure 18: UMKC Energy Unit Cost/MMBTU Peer Comparison Sightlines Peer Comparison lists UMKC below average per unit cost. Facilities with energy projects include: James C. Olson Performing Arts Center and Grant Hall. 10

12 UMKC Performance Indicators Figure 19: UMKC Cleanliness Inspection Figure 20: UMKC Tech Rating Figure 21: UMKC Building Intensity Figure 22: UMKC Density Factor UMKC s density factor has grown 6% since FY Their Tech rating is 3.2 and is a 3.9 for cleanliness. Cleanliness Inspection - space is inspected to determine if it is free from dirt, debris, and stocked with the proper paper products in restrooms, etc. Tech Rating the relative mechanical complexity of the campus on a scale of 1-5, 5 being the most complex. Building Intensity measures the number of buildings per million square feet on a campus. Density Factor measures the number of faculty, staff and students FTEs on a campus per hundred thousand square feet. 11

13 Missouri University of Science and Technology Missouri S&T Operating Expense Summary Table 7: Missouri S&T Operating Expense Summary Operating Expense Summary Staff (Salaries, Wages, Benefits, Etc.) $2,781,039 $2,866,494 $2,693,986 $2,932,852 $3,121,229 Utilities (Electric, Water, Etc.) $3,771,100 $3,927,556 $4,051,477 $4,036,721 $3,652,847 Other Expenses (Materials, Supplies, Contracts) $2,884,208 $2,879,357 $2,952,270 $3,418,399 $3,704,746 Total $9,436,347 $9,673,407 $9,697,732 $10,387,972 $10,478,823 Cost per GSF $5.47 $5.44 $5.59 $5.70 $5.74 Figure 23: Missouri S&T Operating Actuals Expense Figure 24: Missouri S&T Facilities Operating Actuals Peer Comparison Missouri S&T saw an increase of 1% in their operating expense and the cost per MMBTU was flat to last year. Sightlines Peer Comparators: Florida Institute of Technology, Georgia Institute of Technology (Facilities), Illinois Institute of Technology, Massachusetts Institute of Technology, Missouri University of Science and Technology, Oregon Institute of Technology, Purdue University, Rensselaer Polytechnic Institute, South Dakota School of Mines and Technology 12

14 Missouri S&T Energy Consumption & Expense Summary Table 8: Missouri S&T Energy Consumption Summary Energy Consumption & Expense Summary MMBTU Used 336, , , , ,304 Cost $3,537,860 $3,642,813 $3,635,662 $3,3520,205 $4,020,388 Cost/MMBTU $10.51 $10.91 $11.37 $11.80 $12.71 BTU/GSF 199, , , , ,240 Figure 25: S&T Energy Consumption Figure 26: S&T Energy Consumption Peer Comparison Figure 27: S&T Energy Unit Cost/MMBTU Figure 28: S&T Energy Unit Cost/MMBTU Peer Comparison Missouri S&T is a high consumer of energy due to the complexity of the campus and ranked among the top consumers on the Sightlines Peer Comparison. Facilities with current projects include Computer Science, ERL, and Engineering Management, and McNutt Hall. 13

15 Missouri S&T Performance Indicators Figure 29: Missouri S&T Cleanliness Inspection Figure 30: Missouri S&T Tech Rating Figure 31: Missouri S&T Building Intensity Figure 32: Missouri S&T Density Factor Missouri S&T s density factor has grown 5% since FY Their Tech rating is 3.06 and cleanliness is 4.0. Cleanliness Inspection - space is inspected to determine if it is free from dirt, debris, and stocked with the proper paper products in restrooms, etc. Tech Rating the relative mechanical complexity of the campus on a scale of 1-5, 5 being the most complex. Building Intensity measures the number of buildings per million square feet on a campus. Density Factor measures the number of faculty, staff and students FTEs on a campus per hundred thousand square feet. 14

16 University of Missouri St. Louis UMSL Operating Expense Summary Table 9: UMSL Operating Expense Summary Operating Expense Summary Staff (Salaries, Wages, Benefits, Etc.) $4,587,108 $4,379,383 $4,652,995 $4,198,945 $4,807,364 Utilities (Electric, Water, Etc.) $3,680,502 $3,740,066 $3,490,440 $4,177,527 $4,253,844 Other Expenses (Materials, Supplies, Contracts) $1,519,680 $1,463,758 $1,573,269 $2,083,591 $1,761,873 Total $9,787,290 $9,583,207 $9,716,708 $10,460,063 $10,823,082 Cost per GSF $4.26 $4.14 $4.31 $4.64 $4.86 Figure 33: UMSL Operating Actuals Expense Figure 34: UMSL Facilities Operating Actuals Peer Comparison UMSL saw an increase of 3% in operating expense and 4% decrease in cost per MMBTU due to the shift between fossil and electric usage. Sightlines Peer Comparators: Bloomsburg University of PA, Edinboro University of PA, Kutztown University of PA, Millersville University of PA, Missouri University of Science and Technology, Portland State University E&G, University of Massachusetts Dartmouth, University of Massachusetts Lowell, University of Missouri Kansas City, University of Missouri St.. Louis, West Chester University of PA UMSL Energy Consumption & Expense Summary Table 10: UMSL Energy Consumption Summary Energy Consumption & Expense Summary

17 MMBTU Used 297, , , , ,099 Cost $3,614,565 $3,045,980 $2,661,990 $3,763,993 $3,3758,850 Cost/MMBTU $12.18 $10.22 $9.38 $13.20 $12.65 BTU/GSF 118, , , , ,108 Figure 35: UMSL Energy Consumption Figure 36: UMSL Energy Consumption Peer Comparison Figure 37: UMSL Energy Unit Cost/MMBTU Figure 38: UMSL Energy Unit Cost/MMBTU Peer Comparison UMSL continues to be ranked as one of the lowest in energy consumption on the Sightlines Peer Comparison. Energy conservation projects include solar panel installation on Mark Twain and HVAC control upgrades to Lucas Hall, J.C. Penney and ITe (Innovative Technology Enterprises). UMSL Performance Indicators Figure 39: UMSL Cleanliness Inspection Figure 40: UMSL Tech Rating 16

18 Figure 41: UMSL Building Intensity Figure 42: UMSL Density Factor UMSL has experienced an 11% density factor increase since FY They have received a 3.11 tech rating and 3.9 cleanliness score. Cleanliness Inspection - space is inspected to determine if it is free from dirt, debris, and stocked with the proper paper products in restrooms, etc. Tech Rating the relative mechanical complexity of the campus on a scale of 1-5, 5 being the most complex. Building Intensity measures the number of buildings per million square feet on a campus. Density Factor measures the number of faculty, staff and students FTEs on a campus per hundred thousand square feet. Conclusion The Facilities Operations Benchmarking and Performance Indicators Report is a summary of all the operational expense and performance indicators for fiscal years 17

19 2009 to The University of Missouri partnered with Sightlines, a benchmark consultant, whose research includes data gathering and a comparative analysis of these data among peer institutions among the United States. The University of Missouri uses the comparative analysis to determine how well facilities service units at the university campuses compare to their peer institutions. The University of Missouri spent $73 million for operational expenses in FY 2013, including: Staff (salaries, wages and benefits), utilities (energy, water, sewer, etc.) and other expenses (supplies, contracts, etc.) that are needed for the University to function daily. The University of Missouri challenges its facilities management to keep cost down and in FY 2013, operational expenses incurred a 6% increase from FY This increase was attributed to the increase in energy expense. The University recognizes that energy consumption and expense has factors that cannot be controlled by the University such as climate or energy rate increases. Therefore, the University of Missouri currently has projects that will conserve energy throughout the campuses. The University uses the Sightlines comparative analysis to illustrate how it compares to peer institutions. The Sightlines comparative analysis illustrates that facilities at the University of Missouri has shown improvement on its year to year comparison on the performance indicators. Management uses the comparative analysis to make decisions that have a positive impact on the performance indicators. 18

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