Multi-channel Provisioning of Public Services
|
|
- Chad Stanley
- 6 years ago
- Views:
Transcription
1 Multi-channel Provisioning of Public Services Gustav Aagesen Department of Computer and Information Science Norwegian University of Science and Technology 1
2 Outline of the talk Background and motivation Research goal Design science research approach Research process Research questions (RQ) Research publications (P) Research contributions (C) Proposed further work Summary and implications 2
3 Background & motivation IT-supported public service provisioning Use of Internet and the world wide web External requirements and customer expectations Responsiveness to change The technology component of serviceproviding systems should not be considered as the barrier for change 3
4 Research goal Going from My Page to My Processes - My information - Find services (tjenester.norge.no) - Multi-channel - Citizen-centric - Demand driven - Process-oriented Pieterson, W. and van Dijk, J. (2006) Governmental service channel positioning: History and strategies for the future, In: Wimmer, M.A., Scholl, H.J., Grönlund, Å. and Andersen, K.V. (eds.) Proceedings of the 5th International Conference on Electronic Government (EGOV 2006), Krakow, Poland, September , Lecture Notes in Computer Science 4084, Springer, Berlin/Heidelberg, pp
5 Research method Hevner, A.R. (2007) A three-cycle view of design science research, Scandinavian Journal of Information Systems, 19(2), pp Hevner, A.R. and March, S.T. and Park, J. (2004) Design research in information systems research, MIS Quarterly, 28(1), pp
6 Study overview Legend: 6
7 Research Questions RQ1 How to define a model that describes the relationship between important concepts influencing service provisioning which can be used as a basis for understanding the e-government domain? RQ2 What are the requirements to a future process support system for public service provisioning? RQ3 How to apply the description of process work within the context of enterprises as a basis for a design artefact, i.e. a conceptual process work model, which meets the requirements to future infrastructures for public service provisioning? RQ4 What is the maturity of the available affordances supporting the realisation of the proposed artefact? RQ5 Assuming the realisation of the proposed artefact, how to conceptualise the needed governance? 7
8 RQ1 How to define a model that describes the relationship between important concepts influencing service provisioning which can be used as a basis for understanding the e-government domain? Contribution Paper P1 C1 8
9 RQ2 What are the requirements to a future process support system for public service provisioning? Future scenarios (C2) My processes (PAIS) Multi-role view of the citizen Innovation toolkits (von Hippel) Virtual organisations Citizen as an electronic entity Requirements for an e-service infrastructure (C3) Multi-channel provisioning Participating citizen Transparency and transformation Local services in a global setting Process support P1 P3 P4 C2 C3 von Hippel, E.A. (2005) Democratizing Innovation, MIT Press, Cambridge 9
10 RQ3 How to apply the description of process work within the context of enterprises as a basis for a design artefact, i.e. a conceptual process work model, which meets the requirements to future infrastructures for public service provisioning? National e-service infrastructure (C4) Conceptual model Service and network viewpoint Evaluation Conceptual Informed argument Demonstrator case study (P8) Related work Schroth and Schmid (2008); Dais et al. (2008); Overbeek et al. (2009); Dais, A., Nikolaidou, M., Alexopoulou, N. and Anagnostopoulos D. (2008) Introducing a public agency networking platform towards supporting connected governance, In: Wimmer, M.A., Scholl, H.J. and Ferro, E. (eds.), Proceedings of the 7th International Conference on Electronic Government (EGOV 2008), 31 August 5 September 2008, Torino, Italy, Lecture Notes in Computer Science, Vol. 5184, Springer-Verlag, Berlin/Heidelberg, pp Overbeek, S., Klievink, B. and Janssen, M.A. (2009) Flexible, event-driven, service- oriented architecture for orchestrating service delivery. IEEE Intelligent Systems, 24(5), pp P3 P4 P8 Schroth, C. and Schmid, B. (2008) A Modular Reference Architecture Framework for Electronic Cross-Organizational Interoperation, In: Wimmer, M.A., Scholl, H.J. and Ferro, E. (eds.), Proceedings of the 7th International Conference on Electronic Government (EGOV 2008), 31 August - 5 September 2008, Torino, Italy, Lecture Notes in Computer Science, Vol. 5184, Springer-Verlag, Berlin/Heidelberg, pp C4 10
11 11 Fig 13
12 12 Fig 14
13 13 Fig 15
14 RQ4 What is the maturity of the available affordances supporting the realisation of the proposed artefact? Purpose: Inform design Case studies in the problem environment Case handling for planning and zoning (Sectoral) (P5) Service development in Altinn 2 (National) (P6) Information systems knowledge base Business Process Modelling Notation (P2) Flexibility and process aware information systems (P9) 14 P2 P5 P6 P9 Hallerbach, A. and Bauer, T. and Reichert, M. (2010) Configuration and Management of Process Variants., Handbook on Business Process Management 1, Introduction, Methods and Information Systems, Series: International Handbooks on Information Systems, Brocke, Jan vom; Rosemann, Michael (Eds.) C4
15 RQ5 Assuming the realisation of the proposed artefact, how to conceptualise the needed governance? P5 P6 P7 C5 15
16 Proposed further work (I) Service primitives FW1 What are the common service interactions and tasks, as a basis for service primitives in the context of public service provisioning, which can be used in the modelling of process work based on an interactive modelling approach? FW2 What is the appropriate level of detail of the identified service primitives with regards to reuse, and complexity of configuration, and appropriateness on the level of the domain, organisation, and modeller? 16
17 Proposed further work (II) Service process model configuration management FW3 How is it possible to support distributed collaborative editing of interactive process models using a domain specific modelling approach? FW4 How is it possible to implement process logging, using the occurrence of events, to maintain process state for interactive processes in a multi-actor service network? 17
18 Proposed further work (III) Validation of artefact agility FW5 What are the generic type-wise changes to public service provisioning, having an origin both internal and external to the service, which have consequences for the planned service provisioning? FW6 How to construct scenarios for citizen-centric and demand driven public service provisioning, based on the proposed artefact, as a basis for demonstrating the agility of the design artefact? 18
19 Summary and implications Contributions C1: A model for describing the dynamics of e-government C2: Future scenarios for citizen-centric and demand driven public services C3: Requirements for an e-service infrastructure for public service provisioning C4: A conceptual design for a national e-service infrastructure. C5: A conceptual e-service governance model. Proposed further work Method and limitations Implication of work 19
20 P1 Gustav Aagesen and John Krogstie (2011) Service delivery in transformational government Model and Scenarios, Electronic Government, an International Journal (EG), Special Issue on: E-Government: Past, Present, and Future, 8 (2/3), pp P2 Gustav Aagesen and John Krogstie (2010) Analysis and design of business processes using BPMN, In: vom Brocke, J. and Rosemann, M. (eds.), Handbook on Business Process Management 1, Introduction, Methods and Information Systems, Series: International Handbooks on Information Systems, ISBN: , Springer-Verlag, Berlin/Heidelberg, pp P3 Gustav Aagesen (2009) Citizen-centric process views for government service provisioning, Norsk Konferanse for Organisasjoners Bruk av IT, Tapir Forlag P4 Gustav Aagesen and John Krogstie (2010) Providing adaptive and evolving government e-services through citizencentric process views In: Janssen M., Lamersdorf, W., Pries-Heje, H. and Rosemann, M. (eds.), E-Government, E- Services and Global Processes, IFIP AICT 334, 2010, Springer-Verlag, Berlin/Heidelberg, pp P5 Gustav Aagesen and John Krogstie (2010) Investigating requirements for transformational government information infrastructures. The case of the approval process for building applications, European Conference on e- Government, National Centre for Taxation Studies, University of Limerick, Ireland. P6 Gustav Aagesen and John Krogstie (2010) Service development for national government information infrastructures The case of Norway, IFIP E- Government Conference 2010, Lausanne, Switzerland. P7 Gustav Aagesen, Anne Fleur van Veenstra, Marijn Janssen, and John Krogstie (2011) The entanglement of enterprise architecture and IT-governance: Thecases of Norway and the Netherlands, 44th Annual Hawaii International Conference on System Sciences (HICSS 11) P8 Gustav Aagesen and John Krogstie (2011) Citizen centric public service provisioning - A conceptual approach for next generation information infrastructures, 5th International Conference on Methodologies, Technologies and Tools enabling e -Government, 30 June - 1 July 2011, Camerino, Italy P9 Gustav Aagesen and John Krogstie (2010) Public service provisioning and ICT development. Synchronising the flexibility of organisations and ICT, Norsk Konferanse for Organisasjoners Bruk av IT, Tapir Forlag THANK YOU. 20
Frontiers of big and open linked data Seminar 11 May 2016, University of Minho, Braga
Frontiers of big and open linked data Seminar 11 May 2016, University of Minho, Braga Prof.dr.ir. Marijn Janssen Delft University of Technology 1 Illustrations by Annemarie van der Linde Datification 2
More informationTOWARDS AN ARCHITECTURE FOR ENERGY MANAGEMENT INFORMATION SYSTEMS AND SUSTAINABLE AIRPORTS
International Symposium on Sustainable Aviation May 29- June 1, 2016 Istanbul, TURKEY TOWARDS AN ARCHITECTURE FOR ENERGY MANAGEMENT INFORMATION SYSTEMS AND SUSTAINABLE AIRPORTS Murat Pasa UYSAL 1 ; M.
More informationIssues and Challenges in Ecosystems of Federated Embedded Systems
Issues and Challenges in Ecosystems of Federated Embedded Systems Efi Papatheocharous (SICS Swedish ICT, Postdoctoral Research Fellow) Jakob Axelsson (SICS Swedish ICT & Mälardalen University) Jesper Andersson
More informationTHE SOVEREIGN DIGITAL PLATFORM - A STRATEGIC OPTION FOR SOCIETAL DEVELOPMENT
THE SOVEREIGN DIGITAL PLATFORM - A STRATEGIC OPTION FOR SOCIETAL DEVELOPMENT Short paper Bendik Bygstad, Dept. of Informatics, University of Oslo, Norway, bendikby@ifi.uio.no Abstract Francis D Silva,
More informationKnowledge Sharing for Advancing EGOV Research, Policy and Practice
Knowledge Sharing for Advancing EGOV Research, Policy and Practice Tomasz Janowski UNU-EGOV, Guimarães, Portugal janowski@unu.edu OVERVIEW 1 DIGITIZATION What is the policy impact of Digital Technology?
More informationOrganisation designing though the practice of multi-method research in Information Systems
Organisation designing though the practice of multi-method research in Information Systems (extended abstract) Paolo Spagnoletti CeRSI-LUISS Guido Carli University, Roma, Italy pspagnoletti@luiss.it Purpose
More informationInformation Systems Frontiers CALL FOR PAPERS. Special Issue on: Digital transformation for a sustainable society in the 21st century
Information Systems Frontiers CALL FOR PAPERS Special Issue on: Digital transformation for a sustainable society in the 21st century The digitalization process and its outcomes in the 21 st century accelerate
More informationToppindustrisenteret AS. April 2017
Toppindustrisenteret AS April 2017 Hva tror norske ledere om utfordringene? 02.05.2017 WORLD CLASS - through people, technology and dedication Page 5 + + + + + +? + + = Technology creates opportunities
More informationENABLERS FOR DIGITAL GOVERNMENT: A DATA DRIVEN PUBLIC SECTOR
DigiGov 30 November 2016, Kistamässan ENABLERS FOR DIGITAL GOVERNMENT: A DATA DRIVEN PUBLIC SECTOR Realising the digital transformation Barbara Ubaldi Senior Project Manager/Senior Policy Analyst Digital
More informationDIGITAL NATION APPLIED SEPTEMBER 2018
DIGITAL NATION APPLIED SEPTEMBER 2018 DIGITAL NATION VIEWPOINT ALTINN CONSIDERATIONS Copyright 2018 Accenture. All rights reserved. 2 ACCENTURE ESTIMATES THE DIGITAL ECONOMY TO BE 25% OF THE GLOBAL ECONOMY
More informationProposal for Workshop
The 26th European Conference on Information Systems 23 28 June 2018 Proposal for Workshop Title of the workshop Platformization in the Public Sector: Please visit: www.platformization.org Main Contact
More informationPPP InfoDay Brussels, July 2012
PPP InfoDay Brussels, 09-10 July 2012 The Factories of the Future Calls in ICT WP2013. Objectives 7.1 and 7.2 DG CONNECT Scientific Officers: Rolf Riemenschneider, Mariusz Baldyga, Christoph Helmrath,
More informationA CYBER PHYSICAL SYSTEMS APPROACH FOR ROBOTIC SYSTEMS DESIGN
Proceedings of the Annual Symposium of the Institute of Solid Mechanics and Session of the Commission of Acoustics, SISOM 2015 Bucharest 21-22 May A CYBER PHYSICAL SYSTEMS APPROACH FOR ROBOTIC SYSTEMS
More informationTorino Living Lab & Open Incet
Torino Living Lab & Open Incet Open Innovation Center Turin Fabio Sgaragli Open & Social Innovation Manager FONDAZIONE GIACOMO BRODOLINI ITALY S NATIONAL RESEARCH PROGRAMME FOCUSES ON 12 CLUSTERS Smart
More informationTowards a Software Engineering Research Framework: Extending Design Science Research
Towards a Software Engineering Research Framework: Extending Design Science Research Murat Pasa Uysal 1 1Department of Management Information Systems, Ufuk University, Ankara, Turkey ---------------------------------------------------------------------***---------------------------------------------------------------------
More informationCommunications in Computer and Information Science 85
Communications in Computer and Information Science 85 Albert Fleischmann Detlef Seese Christian Stary (Eds.) S-BPM ONE Setting the Stage for Subject-Oriented Business Process Management First International
More informationICT invading policy-making: taking advantage of new opportunities
: taking advantage of new opportunities e. Final conference and demo area, Bologna, Italy, October 2014 Prof.dr.ir. Marijn Janssen Delft University of Technology Faculty of Technology, and Management The
More informationFramework Programme 7
Framework Programme 7 1 Joining the EU programmes as a Belarusian 1. Introduction to the Framework Programme 7 2. Focus on evaluation issues + exercise 3. Strategies for Belarusian organisations + exercise
More informationThe Importance of Digital Humanities
Realising the Opportunities of Digital Humanities Croke Park Stadium, Dublin 23rd October 2012 The Importance of Digital Humanities Dr John Keating An Foras Feasa, National University of Ireland, Maynooth
More informationTorino Living Lab & Open Incet OPEN INNOVATION CENTER TURIN
Torino Living Lab & Open Incet OPEN INCET IS PART OF A WIDER URBAN REGENERATION STRATEGY The Center is located in an abandoned industrial area, which used to house an electric cables factory during the
More informationFacilitating Operational Agility via Interoperability A call for a common ontology to quantify multi-domain maturity in a complex environment
Facilitating Operational Agility via Interoperability A call for a common ontology to quantify multi-domain maturity in a complex environment 11th COU Meeting on Secure, Safe And Resilient Societies Theme
More informationMODULAR BIM GUIDELINES
MODULAR BIM GUIDELINES Eilif Hjelseth, Ph.D. student, UMB/ IMT, eilif.hjelseth@umb.no UMB / Department of Mathematical Sciences and Technology, Norway ABSTRACT This paper presents a concept for development
More informationSmart City and Smart Government: Synonymous or Complementary?
Smart and Smart Government: Synonymous or Complementary? Leonidas Anthopoulos Associate Professor Business School TEI of Thessaly, Larissa, Greece +302410684570 lanthopo@teilar.gr Christopher G. Reddick
More informationOur Corporate Strategy Digital
Our Corporate Strategy Digital Proposed Content for Discussion 9 May 2016 CLASSIFIED IN CONFIDENCE INLAND REVENUE HIGHLY PROTECTED Draft v0.2a 1 Digital: Executive Summary What is our strategic digital
More informationSocial Data Analytics Tool (SODATO)
Social Data Analytics Tool (SODATO) Abid Hussain 1 and Ravi Vatrapu 1,2 1 CSSL, Department of IT Management, Copenhagen Business School, Denmark 2 MOTEL, Norwegian School of Information Technology (NITH),
More informationThe AMADEOS SysML Profile for Cyber-physical Systems-of-Systems
AMADEOS Architecture for Multi-criticality Agile Dependable Evolutionary Open System-of-Systems FP7-ICT-2013.3.4 - Grant Agreement n 610535 The AMADEOS SysML Profile for Cyber-physical Systems-of-Systems
More informationInnovative public procurement case Finland
Innovative public procurement case Finland 14.9.2009 Petri Lehto Ministry of Employment and the Economy Innovation department / Demand-based Innovations (www.tem.fi/inno) Finland s Innovation strategy
More informationUsing Variability Modeling Principles to Capture Architectural Knowledge
Using Variability Modeling Principles to Capture Architectural Knowledge Marco Sinnema University of Groningen PO Box 800 9700 AV Groningen The Netherlands +31503637125 m.sinnema@rug.nl Jan Salvador van
More informationThe Societal Benefits of Spatial Data Infrastructures
1 The Societal Benefits of Spatial Data Infrastructures Max Craglia Institute for Environment and Sustainability European Commission Joint Research Centre 2 Outline Benefits to society through better management
More informationDesigning, Developing, and Implementing Software Ecosystems: Towards a Step-wise Guide.
Designing, Developing, and Implementing Software Ecosystems: Towards a Step-wise Guide. Konstantinos Manikas 13, Mervi Hämäläinen 2, and Pasi Tyrväinen 2 1 Department of Computer Science University of
More informationEt Extension from an innovation systems perspective
Et Extension from an innovation systems perspective Rasheed Sulaiman V Centre for Research on Innovation and Science Policy y( (CRISP) (LINK South Asia Rural Innovation Policy Studies Hub), Hyderabad,
More informationInteroperable systems that are trusted and secure
Government managers have critical needs for models and tools to shape, manage, and evaluate 21st century services. These needs present research opportunties for both information and social scientists,
More informationARTEMIS The Embedded Systems European Technology Platform
ARTEMIS The Embedded Systems European Technology Platform Technology Platforms : the concept Conditions A recipe for success Industry in the Lead Flexibility Transparency and clear rules of participation
More informationProblematizing the needs of residents in the development of smart grid services
Problematizing the needs of residents in the development of smart grid services Johanna Sefyrin and Karin Axelsson Linköping University Post Print N.B.: When citing this work, cite the original article.
More informationServDes Service Design Proof of Concept
ServDes.2018 - Service Design Proof of Concept Call for Papers Politecnico di Milano, Milano 18 th -20 th, June 2018 http://www.servdes.org/ We are pleased to announce that the call for papers for the
More informationOECD s Innovation Strategy: Key Findings and Policy Messages
OECD s Innovation Strategy: Key Findings and Policy Messages 2010 MIT Europe Conference, Brussels, 12 October Dirk Pilat, OECD dirk.pilat@oecd.org Outline 1. Why innovation matters today 2. Why policies
More informationIntegrated Transformational and Open City Governance Rome May
Integrated Transformational and Open City Governance Rome May 9-11 2016 David Ludlow University of the West of England, Bristol Workshop Aims Key question addressed - how do we advance towards a smart
More informationUser Centric Innovation
User Centric Innovation Lasse Berntzen Associate Professor Department of Business and Management Vestfold University College Norway About myself Associate Professor at VUC since 2002 Academic background:
More informationRequirement Definition
Requirement Definition 1 Objectives Understand the requirements collection Understand requirements and their correspondence to people, process, technology and organisation infrastructure Understand requirements
More informationUnited Nations Framework Convention on Climate Change UNFCCC EXPERT GROUP ON TECHNOLOGY TRANSFER FIVE YEARS OF WORK
United Nations Framework Convention on Climate Change UNFCCC EXPERT GROUP ON TECHNOLOGY TRANSFER FIVE YEARS OF WORK BACKGROUND Within the UNFCCC process Parties have taken decisions to promote the development
More informationCyber-Physical Production Systems. Professor Svetan Ratchev University of Nottingham
Cyber-Physical Production Systems Professor Svetan Ratchev University of Nottingham Contents 1. Introduction 3 2. Key definitions 4 2.1 Cyber-Physical systems 4 2.2 Cyber-Physical Production Systems 4
More informationA Model-Driven Approach to Systems-of-Systems Engineering
A Model-Driven Approach to Systems-of-Systems Engineering The Australian National University September 2008 Outline 1 An application domain 2 Advantages of MDE Limitations of MDE 3 One sentence An application
More informationIntroducing the European Space Agency Architectural Framework for Space-based Systems of Systems Engineering
Introducing the European Space Agency Architectural Framework for Space-based Systems of Systems Engineering Daniele Gianni, Niklas Lindman *, Joachim Fuchs and Robert Suzic European Space Agency Abstract.
More informationApplying Open Architecture Concepts to Mission and Ship Systems
Applying Open Architecture Concepts to Mission and Ship Systems John M. Green Gregory Miller Senior Lecturer Lecturer Department of Systems Engineering Introduction Purpose: to introduce a simulation based
More informationSustainable Society Network+ Research Call
Sustainable Society Network+ Research Call Call for Pilot Studies and Challenge Fellowships Closing date: 17:00 on 31 st October2012 Summary Applicants are invited to apply for short- term pilot study
More informationLatvia DATA DRIVEN PUBLIC SERVICE DELIVERY
Latvia DATA DRIVEN PUBLIC SERVICE DELIVERY Edmunds Belskis Deputy State Secretary Ministry of Environmental Protection and Regional Development, Latvia 01 Digitally enabled nation Among global leaders
More informationRealising the Flanders Research Information Space
Realising the Flanders Research Information Space Peter Spyns & Geert Van Grootel published in Meersman R., Dillon T., Herrero P. et al., (Eds.): (eds.), Proceedings of the OTM 2011 Workshops, LNCS 7046,
More informationJTC1 Smart Ci,es workshop. Welcome!
JTC1 Smart Ci,es workshop Welcome! British Standards smart cities programme Saviour Alfino, Project Manager Smart Cities Standards Strategy, BSI 2 nd September 2014 03/09/2014 Overview 1. Common city challenges
More informationMethodology for Agent-Oriented Software
ب.ظ 03:55 1 of 7 2006/10/27 Next: About this document... Methodology for Agent-Oriented Software Design Principal Investigator dr. Frank S. de Boer (frankb@cs.uu.nl) Summary The main research goal of this
More informationA Knowledge-Centric Approach for Complex Systems. Chris R. Powell 1/29/2015
A Knowledge-Centric Approach for Complex Systems Chris R. Powell 1/29/2015 Dr. Chris R. Powell, MBA 31 years experience in systems, hardware, and software engineering 17 years in commercial development
More informationDigital Built Britain David Philp Digital Built Britain (DBB): BIM Working Group
Digital Built Britain David Philp Digital Built Britain (DBB): BIM Working Group Digital Construction Week 2017 18 th October 2017 Digital Construction Week 2017 OVERVIEW: DIGITAL BUILT BRITAIN Welcome
More informationFront Digital page Strategy and leadership
Front Digital page Strategy and leadership Who am I? Prof. Dr. Bob de Wit What concerns me? - How to best lead a firm - How to design the strategy process - How to best govern a country - How to adapt
More informationPROJECT FACT SHEET GREEK-GERMANY CO-FUNDED PROJECT. project proposal to the funding measure
PROJECT FACT SHEET GREEK-GERMANY CO-FUNDED PROJECT project proposal to the funding measure Greek-German Bilateral Research and Innovation Cooperation Project acronym: SIT4Energy Smart IT for Energy Efficiency
More informationFactories of the Future 2020 Roadmap. PPP Info Days 9 July 2012 Rikardo Bueno Anirban Majumdar
Factories of the Future 2020 Roadmap PPP Info Days 9 July 2012 Rikardo Bueno Anirban Majumdar RD&I roadmap 2014-2020 roadmap will cover R&D and innovation activities guiding principles: industry competitiveness,
More informationSMART PLACES WHAT. WHY. HOW.
SMART PLACES WHAT. WHY. HOW. @adambeckurban @smartcitiesanz We envision a world where digital technology, data, and intelligent design have been harnessed to create smart, sustainable cities with highquality
More informationDARIAH-ERIC. Towards a sustainable social and technical European eresearch Infrastructure for the Arts and Humanities
DARIAH-ERIC Towards a sustainable social and technical European eresearch Infrastructure for the Arts and Humanities DARIAH-ERIC VCC1 e Infrastructures Co-Heads Tibor Kálmán, GWDG & Eveline Wandl-Vogt,
More informationInnovation and Development
Lecture and Seminar (M.Sc.) (in English) Innovation and Development Fachbereich Wirtschaftswissenschaften (Dr. Astrid Szogs) Summer Term 2015 Time and location Time: Monday, 8.15-11.30h Location: Moritzstr.
More informationVisionary Design Research: Renewing e-government Support for Business Set Up
Visionary Design Research: Renewing e-government Support for Business Set Up Göran Goldkuhl ( ), Anders Persson, and Annie Röstlinger Department of Management and Engineering, Linköping University, Linkoping,
More informationMEDIA AND INFORMATION
MEDIA AND INFORMATION MI Department of Media and Information College of Communication Arts and Sciences 101 Understanding Media and Information Fall, Spring, Summer. 3(3-0) SA: TC 100, TC 110, TC 101 Critique
More informationDesign Constructs for Integration of Collaborative ICT Applications in Innovation Management
Design Constructs for Integration of Collaborative ICT Applications in Innovation Management Sven-Volker Rehm 1, Manuel Hirsch 2, Armin Lau 2 1 WHU Otto Beisheim School of Management, Burgplatz 2, 56179
More informationBIM adoption policies
. Dr. Bilal Succar Change Agents + BIMexcellence.org bsuccar@changeagents.com.au In this presentation, I will briefly: Explain what is meant by country-scale BIM adoption Explain five ways for measuring
More informationOur digital future. SEPA online. Facilitating effective engagement. Enabling business excellence. Sharing environmental information
Our digital future SEPA online Facilitating effective engagement Sharing environmental information Enabling business excellence Foreword Dr David Pirie Executive Director Digital technologies are changing
More informationPAST, PRESENT AND FUTURE OF THE ANDALUSIAN AERONAUTICAL CLUSTER
61 PAST, PRESENT AND FUTURE OF THE ANDALUSIAN AERONAUTICAL CLUSTER Carmen M. Aguilera 1, Ana Castañeda 2, Fernando Guerrero 3 1 Ingeniería y Soluciones Informáticas (ISOIN), Almirante Apodaca 13, E-41003,
More informationYannis Charalabidis Assistant Professor, University of the Aegean Manager, Greek Interoperability Centre
Yannis Charalabidis Assistant Professor, University of the Aegean Manager, Greek Interoperability Centre Software engineer, National Technical University of Athens PhD in complex information systems, NTUA
More informationStandards and privacy engineering ISO, OASIS, PRIPARE and Other Important Developments
Standards and privacy engineering ISO, OASIS, PRIPARE and Other Important Developments Antonio Kung, CTO 25 rue du Général Foy, 75008 Paris www.trialog.com 9 May 2017 1 Introduction Speaker Engineering
More informationDigital Swarming. Public Sector Practice Cisco Internet Business Solutions Group
Digital Swarming The Next Model for Distributed Collaboration and Decision Making Author J.D. Stanley Public Sector Practice Cisco Internet Business Solutions Group August 2008 Based on material originally
More informationDESIGN AGENTS IN VIRTUAL WORLDS. A User-centred Virtual Architecture Agent. 1. Introduction
DESIGN GENTS IN VIRTUL WORLDS User-centred Virtual rchitecture gent MRY LOU MHER, NING GU Key Centre of Design Computing and Cognition Department of rchitectural and Design Science University of Sydney,
More informationDigital Government and Digital Public Services
Digital Government and Digital Public Services Dr Sak Segkhoonthod President & CEO Electronic Government Agency (Public Organization) 22 September 2017 1 Thailand Digital Economy and Society Development
More informationDigital Transformation Monitor - national initiatives on digitisation of industry
Digital Transformation Monitor - national initiatives on digitisation of industry Michael Berz Policy Officer for Digital Transformation KETs, Digital Manufacturing & Interoperability Unit DG GROW Working
More information32 THE TRIPLE HELIX, OPEN
32 THE TRIPLE HELIX, OPEN INNOVATION, AND THE DOI RESEARCH AGENDA Gabriel J. Costello Galway-Mayo Institute of Technology and National University of Ireland Galway, Ireland Brian Donnellan National University
More informationAn introduction to these key work products
Architecture Overview Diagram & Component Model An introduction to these key work products Learning Objectives At the end of this lecture, you should be able to: Understand: What is an Architecture Overview
More informationDigital Engineering. Ms. Philomena Zimmerman. Deputy Director, Engineering Tools and Environments OUSD(R&E)/Systems Engineering
Digital Engineering Ms. Philomena Zimmerman Deputy Director, Engineering Tools and Environments OUSD(R&E)/Systems Engineering Practical Systems Measurement, Impact of Digital Engineering on Measurement
More informationTowards an MDA-based development methodology 1
Towards an MDA-based development methodology 1 Anastasius Gavras 1, Mariano Belaunde 2, Luís Ferreira Pires 3, João Paulo A. Almeida 3 1 Eurescom GmbH, 2 France Télécom R&D, 3 University of Twente 1 gavras@eurescom.de,
More informationISO/IEC JTC1/WG11 (IT aspects of) Smart Cities
Location Powers; Our Urban Environment ISO/IEC JTC1/WG11 (IT aspects of) Smart Cities Name: Title: Organisation: Email: Peter Parslow Principal Data Architect / Open Standards Lead Ordnance Survey peter.parslow@os.uk
More informationPublic Purchasing Policies for e-local government services and the emergence of KIE: The Case of the LGAF (Local Government Application Framework)
Public Purchasing Policies for e-local government services and the emergence of KIE: The Case of the LGAF (Local Government Application Framework) initiative in Greece DIME-AEGIS-LIEE/NTUA ATHENS 2010
More informationIntroduction Pervasive Computing and Urban Development Issues for the individual and society JSY Chin, V Callaghan, G Clarke, H Hagras, M Colley Intelligent Inhabited Environments Group http://iieg.essex.ac.uk
More informationSSMED and SOA: Service Science, Management, Engineering and Design and Service Oriented Architecture
SSMED and SOA: Service Science, Management, Engineering and Design and Service Oriented Architecture David Ing IBM Canada Ltd. and the Helsinki University of Technology October 30, 2008, at CASCON Toronto
More informationEvaluation of a Digital Library System
Evaluation of a Digital Library System Maristella Agosti, Giorgio Maria Di Nunzio, and Nicola Ferro Department of Information Engineering University of Padua {agosti,dinunzio,nf76}@dei.unipd.it Abstract.
More informationThis is the author s version of a work that was submitted/accepted for publication in the following source:
This is the author s version of a work that was submitted/accepted for publication in the following source: Sonnenberg, C., & vom Brocke, J. (2012). Evaluation Patterns for Design Science Research Artefacts.
More informationMeta-models, Environment and Layers: Agent-Oriented Engineering of Complex Systems
Meta-models, Environment and Layers: Agent-Oriented Engineering of Complex Systems Ambra Molesini ambra.molesini@unibo.it DEIS Alma Mater Studiorum Università di Bologna Bologna, 07/04/2008 Ambra Molesini
More informationCollaborative Spaces as Mediators for Information Sharing in Collaborative Networks
Collaborative Spaces as Mediators for Information Sharing in Collaborative Networks António Lucas Soares 2, Fábio Alves 1,2 1 INESC Porto, Campus da FEUP, Rua Dr. Roberto Frias, 378, 4200-465 Porto, Portugal
More informationFirst update on the CSTP project on Digital Science and Innovation Policy and Governance initiatives
Organisation for Economic Co-operation and Development DSTI/STP(2017)18 English - Or. English DIRECTORATE FOR SCIENCE, TECHNOLOGY AND INNOVATION COMMITTEE FOR SCIENTIFIC AND TECHNOLOGICAL POLICY 17 octobre
More informationInformation and Communication Technologies Implications for Social and Economic Development: Digital Currency
Information and Communication Technologies Implications for Social and Economic Development: Digital Currency Wilson Halder Advisor: Dr. Helen Hambly Odame University of Guelph MSc. Capacity Development
More informationTechnology Trends for Government
Technology Trends for Government Leaders @RajneshSingh rds@jugad.in Where we came from Module 4: ICT Trends for Government Leaders First edition: 2007/8 Revised: 2011 But ICT Trends are fast-evolving K
More informationDESIGN TYPOLOGY AND DESIGN ORGANISATION
INTERNATIONAL DESIGN CONFERENCE - DESIGN 2002 Dubrovnik, May 14-17, 2002. DESIGN TYPOLOGY AND DESIGN ORGANISATION Mogens Myrup Andreasen, Nel Wognum and Tim McAloone Keywords: Design typology, design process
More informationSMART CITY VNPT s APPROACH & EXPERIENCE. VNPT Group
SMART CITY VNPT s APPROACH & EXPERIENCE VNPT Group Thanh Hoa, 5 th July 2018 1 SmartCity AGENDA 1 Technology context for Smart City 2 VNPT s Approach for Smart City 3 VNPT s Experience in Smart City Development
More informationEmpirical Research on Systems Thinking and Practice in the Engineering Enterprise
Empirical Research on Systems Thinking and Practice in the Engineering Enterprise Donna H. Rhodes Caroline T. Lamb Deborah J. Nightingale Massachusetts Institute of Technology April 2008 Topics Research
More informationINTERNATIONAL CONFERENCE ON ENGINEERING DESIGN ICED 03 STOCKHOLM, AUGUST 19-21, 2003
INTERNATIONAL CONFERENCE ON ENGINEERING DESIGN ICED 03 STOCKHOLM, AUGUST 19-21, 2003 A KNOWLEDGE MANAGEMENT SYSTEM FOR INDUSTRIAL DESIGN RESEARCH PROCESSES Christian FRANK, Mickaël GARDONI Abstract Knowledge
More informationA Study on the Approaches of Value Realization of Open Government Data
A Study on the Approaches of Value Realization of Open Government Data Li Baiyang School of Information Management, Wuhan University, China li_baiyang110@163.com Supervisor: Huang Ruhua School of Information
More informationPervasive Services Engineering for SOAs
Pervasive Services Engineering for SOAs Dhaminda Abeywickrama (supervised by Sita Ramakrishnan) Clayton School of Information Technology, Monash University, Australia dhaminda.abeywickrama@infotech.monash.edu.au
More informationStakeholder Analysis of a Platform and Ecosystem for Open Innovation in SMEs
Stakeholder Analysis of a Platform and Ecosystem for Open Innovation in SMEs Jan Zibuschka, Uwe Laufs, and Wolf Engelbach Fraunhofer IAO, Nobelstr. 12, 70569 Stuttgart, Germany firstname.lastname@iao.fraunhofer.de
More informationContext Sensitive Interactive Systems Design: A Framework for Representation of contexts
Context Sensitive Interactive Systems Design: A Framework for Representation of contexts Keiichi Sato Illinois Institute of Technology 350 N. LaSalle Street Chicago, Illinois 60610 USA sato@id.iit.edu
More informationAdvanced Research Methodology Design Science. Sjaak Brinkkemper
Advanced Research Methodology Design Science Sjaak Brinkkemper Outline Fundamentals of Design Science Design Science: SPM maturity Matrix Design Science: Openness degree Reflection Business Informatics
More informationIdentification and Reduction of Risks in Remote Operations of Offshore Oil and Gas Installations
Identification and Reduction of Risks in Remote Operations of Offshore Oil and Gas Installations S. O. Johnsen, M.A.Lundteigen/SINTEF H.Fartum/STATOIL John Monsen/Norsk Hydro 1 Safety Challenges Introduction
More informationThe Smart City as a Local Innovation Platform. Dr. Nils Walravens IMEC-SMIT, Vrije Universiteit Brussel WinVorm
The Smart City as a Local Innovation Platform Dr. Nils Walravens IMEC-SMIT, Vrije Universiteit Brussel WinVorm 24.10.2017, Kortrijk 2008 was a turning point More mobile than fixed broadband subscriptions
More informationGenerification in change: the complexity of modelling the healthcare domain.
Line Silsand and Bente Christensen (2017): Generification in change: the complexity of modelling the healthcare domain. 6th International Workshop on Infrastructures for Healthcare: Infrastructures for
More informationS3P AGRI-FOOD Updates and next steps. Thematic Partnership TRACEABILITY AND BIG DATA Andalusia
S3P AGRI-FOOD Updates and next steps Thematic Partnership TRACEABILITY AND BIG DATA Andalusia judit.anda@juntadeandalucia.es internacional.viceconsejeria.capder@juntadeandalucia.es Agro food Digital Innovation
More informationA Three Cycle View of Design Science Research
Scandinavian Journal of Information Systems Volume 19 Issue 2 Article 4 2007 A Three Cycle View of Design Science Research Alan R. Hevner University of South Florida, ahevner@usf.edu Follow this and additional
More information250 Introduction to Applied Programming Fall. 3(2-2) Creation of software that responds to user input. Introduces
MEDIA AND INFORMATION MI Department of Media and Information College of Communication Arts and Sciences 101 Understanding Media and Information Fall, Spring, Summer. 3(3-0) SA: TC 100, TC 110, TC 101 Critique
More informationValue-Based Business-IT Alignment in Networked Constellations of Enterprises
Value-Based Business-IT Alignment in Networked Constellations of Enterprises Roel Wieringa Department of Computer Science University of Twente The Netherlands roelw@cs.utwente.nl Pascal van Eck Department
More information