2014 WITSA Global ICT Excellence Awards Nomination Form

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1 2014 WITSA Global ICT Excellence Awards Nomination Form AWARD CATEGORIES: Awards will be given to individuals, academics, businesses, NGOs, government branches etc., on the basis of particular programs, web sites, strategies of ICT / Internet deployment; i.e. the awards will not be political but technical, honoring use and implementation of technology in accordance with the criteria described below (i.e. a government per se will not be a winner, but one of its integrated web sites or services may be). The winners may not necessarily represent the most advanced technology solutions, but should be excellent examples of ICT deployment which have made a difference for the community of interest (whether providing public services, boosting profits or advancing connectivity): Please note that nominees will be judged on the basis of the following criteria and weighting: Judging Criteria Weighting Global Impact/Potential 40% Market Potential 20% Innovative Features and Functionalities 20% Feasibility of Implementation 20% 1. PUBLIC SECTOR ICT EXCELLENCE AWARD Government entities and non-profit organizations are eligible to be nominated in the Public Sector Excellence category. Criteria for Government authorities: To be nominated, a government entity must, in its delivery of services within or outside the entity, use information and communications technology to 1) improve a national or local government's effectiveness in meeting the needs of its citizens; 2) save time and money in government operations by eliminating inefficient practices and processes; and/or 3) improve access to or the quality of services, communication and information within government. In addition, the project implemented by the nominee must meet at least one of the following criteria: use ICT to improve the common good, either at the local, national or global level (measuring the social benefit); demonstrate efficient use of current technology; highlight the benefits of latest advances; run pilot projects evaluating the potential of new innovative means of communication and information distribution. Criteria for Non-profit organizations: To be nominated, non-profit organizations must utilize information and communications technology to achieve the organization's goals, as well to improve the common good through programs with significant social benefits. Examples of such programs include: medical groups that facilitate remotely assisted surgery via Internet, deployment of informative databases or other technologies that increase citizen participation in communities of interest - uses that bring aid, comfort, information, support or services to target community groups.

2 YOUR NOMINEE(S): ICI Instituto Curitiba de Informática (Curitiba Institute of Informatics) REASONS FOR NOMINATION (please justify why you think your candidate is qualified): The digital inclusion of the population excluded from the universe of Information and Communication Technology-ICT can also be considered as one of the paths to social inclusion. By means of digital inclusion, the less favored population obtains the right of free access to information and can be benefited with features that allow access to information of interest to you, as well as assist in democratization of access to new technologies and enable social inclusion of this layer of the population, and may even improve their living conditions. The Curitiba Institute of Informatics (ICI) became involved in this project for being a company with expertise in developing solutions to government management and maintain with the municipality of Curitiba a contract which has as its object, among other things, establish the basis for the implementation of activities related to scientific and technological development for teaching and research in the areas of computer science, telematics and information technology. The solution provides wireless internet (also free) to the residents of the surroundings of, for now, 80 schools, supporting the educational development and social growth of the population. Considering an average of 2.76 inhabitants per residence (http://www.ippuc.org.br) and the approximate amount of residences within the radius of the signal (13,000), has an estimate of project coverage to approximately 27,600 residents. Currently the numbers point to an average of 2,600 external access daily, being 1,200 unique hits, i.e. from different points. The profile of access has indicated that, at the moment, the use of the free internet is being done with a purpose quite focused on digital inclusion itself, with a predominantly focused access to social media and related applications. It is important to note that this is a living project, and that it will expand to the rest of the schools that have not been included in this first moment (the project already answered almost half of schools). In addition, it should be noted that the city of Curitiba, through ICI, also has other initiatives of providing free wi-fi internet, and may be cited, for example, the connections offered in some parks and other sights of the city.

3 SUPPORTING INFORMATION: Please send any supporting information to the address above, including information from candidate (i.e. excerpt from program description, web site print-out, press release, etc.) Web site: Testimonials: Marcia Peça, 33, Director of the Municipal school Vila Zanon (Tatuquara) The school library is open to the community. Before, 10 to 15 students came daily to do research. After the wi-fi network was installed, it is became very rare. We offer multifunctional monitoring for students with special conditions. The wi-fi is good for mothers, that sometimes spend time at school, waiting for the end of attendances. Now they bring notebook or access the internet by cell phone while waiting for their children. The internet has changed the way of the community sees the school and the way they relate. We received suggestions from the internet, talked with alumni. The internet really narrowed the ties of the community with the school. 30% of our students are poor. Give access to the internet is a very good thing for the kids and especially teenagers. It was a transformation in the lives of everyone. Djanani Gomes de França Villain, 33, baker, resident of Vila Zanon We don't have operators service. We used to go to lan houses. It is a convenience to have access from home. I bought a notebook after wi-fi was installed. My son likes games, my daughter uses for schoolwork. I get recipes and publish photos of my products. Turned out to be a working tool. And I use social networking to stay in touch with friends. I could use internet all day. Djanira Gomes de França, 53, resident of Vila Zanon I didn't even turn on a computer. I've never had contact with the internet. Now, my kids help me when I have some difficulty. I do therapy with a psychologist and psychiatrist (for treating depression). I can say that using the internet takes away my stress. I have contacted people, participate in promotions. It improved my life. Marlene Oneko Dias, mother of Rodrigo (13) and Mariana (3) Wi-fi is great! Before, we had dial-up internet, but rarely were able to connect. Now, the operators offering the service link, when we hire, they say that is not available to our address. That's

4 why the wi-fi network was a very good thing. It was great, especially for my son. He uses for schoolwork and a game that is famous. He plays every day. But as he is an excellent student, and we always accompanies and see that everything is in order, we allow him to continue using. José Roberto Dias, father of Rodrigo (12) and Mariana (3) We installed a better card on the computer to improve access and our son really enjoy it. He also shows for sister videos of Galinha Pintadinha. She watches and loves it. I can't access, but I intend to make a computer course to start using. Janaina Nadjara Rodrigues, secretary of the Municipal school Vila Zanon and resident of the village I won a computer, my 5 years old son loves watching videos. Before, I used to Access internet from school or lan house. The use at home greatly improved my life. My mom lives on the coast, now I can buy tickets over the internet and not face the queue at the bus station. Also use on my phone, I get all day plugged into social networking. Images: Djanira and Djanani

5 Marcia Peça Municipal School

6 2. PRIVATE SECTOR ICT EXCELLENCE AWARD All for-profit, high-end information technology users are eligible for this award. This award honors the innovative uses of information technology that directly increase a business' ability to meet its objectives, improve its competitiveness or better serve its customer needs. A for-profit user of ICT that creates an advantage in the design, development, manufacturing, marketing and/or distribution of products and services would be competitive for this award. YOUR NOMINEE(S): CIGAM REASONS FOR NOMINATION (please justify why you think your candidate is qualified): Created in 1986, CIGAM is composed of more than 800 professionals in 80 locations, offering more than 73 different modules in a complete and affordable enterprise management system. CIGAM ERP software suite has won several awards and certifications, and it is installed in more than companies in Brazil, featuring one of the largest installed customer bases in the country. The CIGAM ERP solution for the Industrial Area is used successfully by industries of various segments and sizes in Brazil. Due to the integrated nature of the CIGAM ERP solution, information travels by the modules in real time, allowing fast, reliable and smart control of all the steps leading to the final product. CIGAM ERP features were constructed from globally recognized concepts along with the best market practices of the various segments it attends to. As a configurable solution allows us to meet the most varied business rules of the industrial area, which provides a rapid adaptation to the tool and remarkable productivity gains; Management of operational and organizational costs, reduced inventories of raw materials and products, efficient order fulfillment, management planning, production and planning control of materials are some of the benefits that customers of the Industrial area gain with CIGAM; CIGAM ERP allows control of multiple companies, subsidiaries, business units and cost centers. CIGAM ERP presents its advanced solution in Production Planning and Control (PPC) of materials, attending to industries of several segments: Area of expertise: Metal Mechanical Industries; Drug Industries Footwear Industries;

7 Apparel Industries; Plastic Industries; Extractive Base Industries; Steel Industries; Furniture Industries; Electro-electronic Industries; Food Industries; Beverage Industries; Chemical Industries; Features and Benefits; Manages all steps related to Production Planning and Control of Materials (PPCM); Coordinates through MPS (Master Production Schedule) the supply and demand of finished products, period to period. Defines detailed finished product production programs in order to support the aggregate plans developed in the sales planning stage; Allows management of configurable products, providing padronization of material registries with different features, simplifying their management, from the stage of development, going through sales, inventory control, production, up to the stage of dispatch; Allows planning material requirements based on the concepts of MRP (Material Requirement Planning) and Point of Replacement; Facilitates control of reserves and orders of materials, evaluating the behavior of the demands on time with Material Planning, working for integrated availability management; Organize and detail processes and resources required to manufacture an item, facilitating routing (processes x default time), determining the direct cost of manufacturing and supporting the stages of planning, product requirements planning and production control; Uses the concept of "product tree", enabling the registration of Product Engineering with various levels of structure with the concept of semi-finished or semi-elaborated products as well;

8 The flexibility of Engineering, affiliated to the Product Configurator module features, simplifies the definition and structuring of the product database in cases of more complex and / or items with varying engineering characteristics; Allows sequencing and fine production scheduling based on the concepts of finite capacity resources, providing visual process management; Allows management of major integrated inventory valuation methods accepted accounting wise in all stages of the process; Manages the physical and financial inventory of the organization, from raw material to finished product. Its control and classification can be fully parametrizable accordingly to previously established criteria. Thus enabling a dynamic and optimized material management. SUPPORTING INFORMATION: Please send any supporting information to the address above, including information from candidate (i.e. excerpt from program description, web site print-out, press release, etc.) Web sites: CUSTOMER TESTIMONIALS "If you wish to have your business in your hand, the implant CIGAM," says plant manager of Roleflex. The management information of Roleflex before adopting ERP CIGAM were simply a "sea of papers," in which, controls and spreadsheets were often challenged by the management and direction. According to the industrial manager Roleflex, Paulo Antonio

9 Kessler, the old processes forced the company to have excessive stocks of products, some of which even spun the medium term. "We had excess overtime to deliveries of orders due to misinformation purchasing / inventory / production. Customers were always dissatisfied with delivery times available. Finally, gerenciávamos putting out fires, "he explains. The results of Roleflex in acquiring ERP CIGAM were immediate, the extent that employees become familiar with the system. According to Kessler, then the excess paper over. "The information began to be fast and reliable. There was an effective interconnection in all areas, with shared information in real time, thereby causing a greater administrative control across the enterprise, facilitating decision-making and manage via board with more concrete basis, "said the director. For the manager, the main feature of ERP CIGAM is the simplicity of operation. "The ease with which absorbed the personnel involved deployment really impressed me. I also emphasize the interconnectedness that he favors us in all areas especially facilitating PCP / Engineering / assembly costs in sales prices of our products with complete confidence. The possibility of easy verification of customer history on your orders and deliveries made by our company is essential today. " Cost reduction was effective in inventories of raw materials and materials, as well as in semimanufactured. Streamlining the way, the preparation of final products with substantial gain in lead time requests within Roleflex. The tip Kessler for companies that are acquiring the system is: "I suggest to other companies that want to deploy CIGAM, which operate at its full acquisition, ie all modules it provides. The cost / benefit becomes evident in the time it implements the system. Thus, it is easy their arguments before the financial district to acquire the same, "exemplifies the manager. About Roleflex The ROLEFLEX began its activities in 1986, dedicated to the manufacture of technical rubber parts for automotive, food and leather-footwear industry. In its development and expansion, in 1990, acquired a new area of land in the city of São Leopoldo / RS to implement a more modern manufacturing unit. Suitable for new equipment and production machinery acquired, began to engage in service and maintenance of roll covers for pulp and paper, printing and machinery for tanneries. Thus, the possibility of manufacturing a helical component to pump, called the stator emerged. After this time, began to manufacture rotors and was developed first series of these pumps. Currently, Roleflex works with all types of fluids to be moved.

10 In its 20 years of activity, the company follows hard on the development of products and greater market penetration, which is recognized as the third level of Brazil, following two multinationals operating in the country for a long time. More information about Roleflex in "Just if you want to have your business in your hand CIGAM implant. Otherwise go delete your fires and stressing in all areas "Paulo Antonio Kessler From: IMAGES

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12 3. DIGITAL OPPORTUNITY AWARD Individuals, academic institutions, corporations, NGOs or government authorities that have made a remarkable and successful effort at providing digital opportunities to those in need are eligible for this award. Nominees must help facilitate the deployment of information and communications technology and use of the internet among inner city populations, or in towns, rural areas or cities in developing and least-developed countries in order to be considered for this award. WITSA member associations have autonomy in nominating and selecting the most qualified candidates in their respective country or region. In order to nominate a candidate, the WITSA member association must demonstrate the effectiveness of the program; approximate the number of people benefiting from the program; describe the degree of intensiveness of the program; and evaluate the level of innovation used in achieving the program s goals.

13 YOUR NOMINEE(S): Comtecno Tecnologia, Comunicação e Interatividade Ltda. - Product: Multitoky REASONS FOR NOMINATION (please justify why you think your candidate is qualified): Through the provision of services to the Government, the Platform Multitoky became an official network utility. Through the placement of vaccination and disease prevention, submitting tips and information about the public transport system and the provision of a direct communication channel with support services to tourists campaigns, interactive totems came to serve the population a broad and successful way. Given the innovative nature of the solution and its function for society, the Multitoky Platform Interactive Media presents itself as a solution to Service Delivery government worthy of the 2014 WITSA Global ICT Excellence Awards in the category Digital Opportunity. SUPPORTING INFORMATION: Please send any supporting information to the address above, including information from candidate (i.e. excerpt from program description, web site print-out, press release, etc.) The Multitoky Platform is an innovative solution for interactive out of home digital media, developed and patented by COMTECNO in order to transform the way advertising is offered and consumed today. Through totems with touch screens connected to the internet, the Platform Multitoky offer entertainment, information and utilities while conveys interactive advertising campaigns. Totems are available in places of great movement of people, such as airports and hotels, where the public can enjoy its benefits at no cost. This innovative approach creates greater consumer engagement with the brand advertisers, promotes experimentation with products and services, and enable direct marketing via the platform. The statements below were made by users of the totems Multitoky Platform in São Paulo International Airport - GRU Airport, through the tool "Contact Us". "Congratulations for the good work of disclosure of our parents. I would just like to make a correction at the site of the fourth photo on page Minas Gerais which actually eh de Sao Joao del Rei and not of Ouro Preto. " - August 13, 2013 "Congratulations to the whole team for the creative idea, a really innovative project that is drawing attention here at Guarulhos airport. show the ball # thiago / contax company's largest Latin American relationship. thiago " - August 12, 2013

14 "Hello friends congratulations for the system, I would sabwer how we can close a partnership and insert our project aaqui see this screen alert tool and mass dissemination in the search for missing children - neves bruno" - August 9, 2013 During the FIFA World Cup Brazil 2014 in partnership with the Federal Government of Brazil, the Comtecno installed 36 totems (3 each) and 72 tablets (6 in each), in the Cultural Spaces inside the Fifa Fan Fest or premises of the Ministry Culture, in the 12 host cities. Were more than 50 thousand people who interacted with our platform, they could learn more about the country, its sights and cultural attractions, through applications that have been developed or customized for Multitoky platform. There were more than 24,000 photos taken and shared through social networks or , through totems and tablets Multitoky. Below some pictures of totems and tablets:

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17 4. SUSTAINABLE GROWTH AWARD Individuals, academic institutions, corporations, NGOs or government authorities that have made a remarkable and successful effort at using ICTs as a tool to promote sustainable economic growth. Sustainable economic growth shall be defined as the ability to improve our financial and social wellbeing without compromising the prosperity or wellbeing of future generations; a sustainable economy is therefore one in which economic growth is decoupled from environmental impacts. The three key challenges are climate change, resource degradation and pollution. At the heart of all three is energy efficiency and the role that ICTs may have. YOUR NOMINEE(S): Multimídia Educacional Informática da Comunidade. REASONS FOR NOMINATION (please justify why you think your candidate is qualified): The Informática da Comunidade project is proposed to be part of the combat to digital illiteracy not only giving access to computer and Internet, but seeking to provide citizens access to knowledge of how to use the computer, qualifying them for new jobs, which mostly require such knowledge. The courses were created with focus on individualized learning and provide steps in sequence in which students must walk to conduct the study and learning the available content. With this methodology the project facilitates the entry and the use of technology in people's lives and allows

18 them to experience enriching experiences for a better quality of life and to open doors to personal and professional success. Currently, many schools and Telecenters throughout Brazil, are handled by the Informática da Comunidade project, and it turned into learning, social inclusion and professional training environments. SUPPORTING INFORMATION: Please send any supporting information to the address above, including information from candidate (i.e. excerpt from program description, web site print-out, press release, etc.) Description of the Initiative: In Brazil there is a very strong demand for digital inclusion and the government has made efforts to bring computer with internet to the population, is creating Telecenters, or Computer Labs in schools. Most often, the attempt to Digital inclusion is done only by placing the computer and the Internet available to the user. Undoubtedly, this is the first step towards digital inclusion, however, is necessary to think that without the professional qualification the citizens have no way to take advantage of including the improvement of your life. To contribute to digital inclusion and the professional qualification of the citizen, the Informática da Comunidade project was created through partnerships and comes at no cost to people wishing to qualify. The main point of the idea is that just not only give access to the Internet, it s necessary that citizens acquire new knowledge and master the technology to get better jobs. To this idea of "Digital Inclusion and professional qualification" could expand by Brazil, the Informática da Comunidade project was developed to be a social project with only minimal costs for the partner, in which there would be no expense to the citizen who want qualify. Over time the project was expanding and taking public that were not foreseen when it was created, such as civil servants, teachers and seniors. Today, many municipalities and other organizations are met by the project. The Informática da Comunidade project has the following benefits: 1. Treatment with no cost to the citizen; 2. Basic Computer Courses; 3. Computer Courses for Work; 1. Introduction to computing, Linux, Windows, MS Office Package (Word, Excel Power Point), Internet, , BR Office Package (Writer, Calc, Impress), Notions of typing. 1. MS Office (Word, Excel, Power Point, Access), BR Office Package (Writer, Calc, Impress), Notions of Secretariat.

19 4. Advanced Computer Courses; 1. Photoshop, Gimp, Corel Draw, Flash, Fireworks, Windows Movie Maker, Audacity, Dreamweaver. 5. Certification of conclusion to the student; 6. Online control of grades, notes, classes, jobs, courses taken, certificate issuance. The partner organizations have access to and can follow the correct development of vocational training; 7. Partnership with agencies and organizations that have digital inclusion laboratory and requiring the vocational education system; 8. Possibility of using the Telecenters and also the Computer Labs already in public schools at night and on weekends when these labs are not in use, avoiding expenditure on creation of infrastructure. The Informática da Comunidade project allows poor communities, from children to seniors, have access to interactive courses that promote digital inclusion and vocational training, creating equal access to information and knowledge. Customer testimonials: Intermediate Customer (organization); Final Customer (student). Testimonial 1: Abadia José de Santana Coordinator of the Technology Centers of the Municipal Education Department of Palmas (TO). +55 (63) / "It was great to deploy Informática da Comunidade program in the city of Palmas (TO). Because the program enables the digital inclusion of citizens who need training. It was great to coordinate the program, because the very structure of the program makes it easy to track the performance of the course participants through reports, grades, and also the ease of issuing certificates. The monitors also speak of the ease of working with the program, to be dynamic, where student itself has autonomy to acquire their knowledge through many courses that are offered within the program. " Link to the testimonial video:

20 Testimonial 2: Rita de Cássia Labourer of Informática da Comunidade project in the town of Mossoró (RN) +55 (84) "The courses offered by the Informática da Comunidade enabled the municipality of Mossoró (RN) greater care in technology for teachers, students, administrative staff, parents... who participated enjoyed it, they had already participated in other courses and found comparing the methodology easy and liked to do the tutorials. So it was very gratifying for us to work with the course tutors and have this positive response from students. " Link to the testimonial video: Testimonial 3: Students of the Informática da Comunidade project in the city of Palmas (TO) +55 (63) / Deusali Student of the project "I'm doing the computer course for the first time, I'm enjoying it, I'm learning, I'm upgrading because I knew nothing I was afraid to move the mouse, I'm now getting used with it. It is a very good opportunity that came to me. " Rosângela Student of the project "I participate Informática da Comunidade course that was offered by the city of Palmas, I mean that was very gratifying for me attending this course, I learned a lot with it, both in personal and professional life." Alexandre Student of the project "I admit that was a gift to study and take this course, it opened my mind and my professional possibilities." Link to the testimonial video:

21 5. MOBILE EXCELLENCE AWARD This Award will recognize innovators, leaders, change agents and trend-setters spanning the global mobile ecosystem from lifestyle to technology and entertainment. In a world of new technology and innovations, this award will take into consideration the successful application of mobile technology in areas of humanitarianism, health, mobile social awareness and justice, freedom of expression, sustainable growth, business and commerce, effective delivery of public services and transparency. YOUR NOMINEE(S): Byte Software REASONS FOR NOMINATION (please justify why you think your candidate is qualified): The candidacy of Byte Software is from the fact that offer small and medium-sized enterprises access to business management tools of last generation. This sector has a need in business management software for you need a tool that meets both technically and financially, with our tool in the clouds we can serve them on these issues. Byte Cortex can be found on the website and is in version2.0. The Byte Cortex is a business management software that uses cutting-edge technology, working online requiring only a browser and internet connection to use. New to the Brazilian market based on the definitions of the concept of innovation, we believe that the developed product is new to the Brazilian market and mainly to the sectors of wholesale trade. The Byte Cortex consists of a incremental innovation, developing an existing technology(erp) in a new deck, with great possibilities of expansion and numerous benefits to the final customer.

22 Cloud Computing Platform the platform used is the storage and processing of data in the cloud, enabling greater gains in performance, ease of expansion of operations, cost reduction for the end customer and security in data stored. Operation via Web Browser the web-based operation, brings the ease-of-use of the tool, thus decreasing on a small scale, time and consequently training costs and more aggressively reducing deployment costs and customer support. Mobile Operation for operating in the web, any device with internet access with abrowser will run the product, thus eliminating high cost of acquisition of equipmentand enabling the use in smartphones, tablets, notebooks. Without the client needingimmobilize resources on servers and high-performance workstations. Sale in the way SAAS (Software as a Service)-the sale of the product is performed as a service, through subscriptions for a determined period and with suitable applicationspackages customer needs. SUPPORTING INFORMATION: Please send any supporting information to the address above, including information from candidate (i.e. excerpt from program description, web site print-out, press release, etc.) Web Site:

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