It s all about trust. Libraries building cohesive cities. Olomouc September 2016 Inga Lundén, Stockholm, Sweden

Transcription

1 It s all about trust Libraries building cohesive cities Olomouc September 2016 Inga Lundén, Stockholm, Sweden

2 As long as we endeavor to protect and expand this access, from addressing the barriers of censorship and suppression to fighting the forces of exclusion we can bring about a future every person is freer in which and in which all our societies are more vibrant greater possibility. and defined by Barack Obama to the participants at the WLIC in Columbus, Ohio August He trusts the libraries and the librarians.

3 Trust is the glue that makes a community. The Public Library is one of the most trusted institutions.

4 Stockholm, a diverse city in the north with inhabitants from all over

5 Stockholm inhabitants million work for the city. 1% of them work for Stockholm PL. The central library and 40 neighborhood libraries, subway libraries, the childrens bookmobile, libraries in prisons and hospitals, the International Library and pop-up libraries. 10 million visits, 4 million loans. Budget: 35 million Euro.

6 Vision 2040: A Stockholm for everyone

7 Stockholm is a city that gives everyone room to grow. It s a place where all children and adults believe in the future and have opportunities to achieve their dreams. Stockholm Vision 2040

8 Unequality limits the possibilities to reach the dreams. It undermines the social cohesion and creates a hotbed for social conflicts. The commission for a social sustainable Stockholm

9 The gap between those who have and those who haven t those who know and those who don t those who can and those who can t cope Health: Education: Money: 8 years shorter life 13 times more caries 16 % more kids without compence to continue to secondary schools. Four times lower income. Security & Trust:40% more insecure 30% less trust The commission for a social sustainable Stockholm

10

11 When one individual grows, the whole society grows. Through early investments in people during their childhood and youth, the society gains in long terms. The commission for a social sustainable Stockholm WLIC Cape Town 2015

12

13 Technical infrastructure is not enough. You need human capacity. Library capacity. Central Library, Cape Town, South Africa.

14 Why libraries?..ensure the access for all people to information and knowledge, cultural and social development. The Swedish Library Law

15 The values of libraries The library is a public service and shall function based on the following principles: Accessibility, transparency, freedom of expression, political non-affiliation, nondiscrimination and professional autonomy. The Swedish Library Law

16 A Public Library shall promote the development of an open and inclusive society through contributing to the transfer of knowledge and free formation of ideas. Deborah Jacobs, Global Libraries, Bill & Melinda Gates Foundation

17 My two favourite libraries Why?

18 High five Curious of the user needs Creating strategic partnership Competent staff, who leads from any position Empower Media and Information Literacy Building trust

19 Curious of the user needs Who are they? What do they do? Where are they? Preferences? Relevant research Borrow a researcher! Demography and statistics Personas User studies Non user studies Observations Interactivity designer Every-day-reflection

20 James Nguo, ALIN From idea to action Richard Atuti, KNL Professional advocacy One of the Maarifa Centres, west of Nairobi

21 Focus: Their need Advocacy: Let others tell

22 Creating strategic partnership Add competence Share values Connect with new user groups Add resources or cut costs Empowers you

23 Because remember it is the citizens that involves us in their city, not the other way around. It is the ideas and wishes of the citizens that must be the starting point and our role is to help, where we can! Aarhus City, Denmark. The kids and Kista Galaxy star Bojan Djordjic opens a garden at the backyard at Husby Public Library

24 Competent staff, leading from any position Responsibility for their own development, for sharing their knowledge, for their approach, for the result. Demands a new leadership with both trust and feed back.

25 MIL Media and Information Literacy Everyone has the right to freedom of opinion and expression; this right includes freedom to hold opinions without interference and to seek, receive and impart information and ideas through any media and regardless of frontiers. Artice 19 of the Universal Declaration of Human Rights.

26 MIL A crucial competence for accessing, understanding, evaluating and using media for self-expression in an ethical way. In order to survive and develop, make decisions and solve problems in every facet of life.

27 MIL beyond communication and information technologies Empower democracy Bridges the gap Frees the creativity Enhance critical mindset Programming for kids from 5 years

28 empowers

29 ALIN Arid Land Information Network got the Bill & Melinda Gates Access to Learning Award 2011 In order to survive and develop, make decisions and solve problems

30 Building trust The sum of it all Among users partners communities staff stakeholders politicians Builds the identity, the image and the profile Gives visibility and courage

31 To what questions are the library the answer?

32 Refugees welcome! Children s book mobile to asylum camps Library card as the key to content in your and the new language and a safe place to meet. When you re new in a country and your whole life is at stake, you re waiting for the decisions and your new life to start Language café

33 A place to be by yourself, among others With no demands for membership, money or why you are there A place you trust, where you are trusted.

34 Three years ago, August 2013, there was the IFLA Trend Report Five trends that s going to change our global information environment Access Education Privacy Digital democracy Tech transformation

35 The future is not something we predict, We can either create the change we want or ignore change and end up living in a world created by others, where libraries and our profession cannot thrive its something we achieve through action. Donna Scheeder, IFLA President IFLA President s meeting, Toronto April 2016

36 IFLAs Change agenda Individual change: Continuous individual learning, supported by revitalised library education, which enables us to adapt, renew and transform our profession. Let go of old ways of doing things, no matter how comfortable we find them. Donna Scheeder. Institutional change: Track the evolving needs of your communities and develop a clear vison for the future, using communication techniques for mobilisation to engage.

37 IFLAs Change agenda National change: Identify, analyse and address the political and legislative barriers, which prevent the libraries from meeting the needs of their communities, using targeted, collaborative and evidence-based advocacy. Library Associations, Library leaders and partners. Global change: A global vision with one voice, backed by strong library associations and a strong IFLA, to be able to build a long-term and sustainable information environment. IFLA Trend Report 2016 Update

38 Are you recognized as an engine of development and funded as a key community asset? A call for collaboration and a strong library association. Make sure that every library in Czech Republic is an excellent library, that meets the needs of it s community and where every librarian takes joy in knowing that every day they contribute to changing people s lives for the better. Donna Scheeder

39 IFLA Change Agenda is a Framework for Action Based on an eduring and universal set of values which champion freedom of access to information for all - these values have earned us the trust of individuals all over the world.

40 Thanks for engaging for the future! Questions? Answers? My address