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1 Touch Panel Transparent Conductive Film: Market Shares, Strategies, and Forecasts, Worldwide, Nanotechnology, 2013 to 2019 Touch Panel Transparent Conductive Film: Clinical Services Leverage Medical Information Delivered In Home On Tablet Devices, Remote Care Diagnosis and Treatment Torrie The Cat in the Tulips Picture by Susan Eustis WinterGreen Research, Inc. Lexington, Massachusetts

2 Carbon Nanotubes Touch Panel TCF Transparent Conductive Film TCF Smart Phone CHECK OUT THESE KEY TOPICS Touch Screen Electronic Devices Capacitive Touchscreen Resistive Touchscreen Patterning ITO Indium tin oxide (ITO) Printable Electronics Nanotechnology Nano-Silver Transparent Conductive Film: Tablet and Smart Phone Touch Screen Devices Lead Growth, Depend of Ease of Use Touch Screen Transparent Conductive Film: Market Shares, Strategies, and Forecasts, Worldwide, LEXINGTON, Massachusetts (March 12, 2013) WinterGreen Research announces that it has a new study on Transparent conductive film Market Shares and Forecasts, Worldwide, The 2013 study has 227 pages, 88 tables and figures. Transparent conductive film improves electronic device usability. The ability to navigate using touch screens improves the usefulness of all electronic devices, paving the way of a spurt of innovation and new applications. Transparent conductive film enables features of smart phones and electronics applications. Devices are evolving in response in part to the characteristics of the transparent conductive film that is used in the user interface. Products support collaboration. Solutions are competitive. According to Susan Eustis, the principal author of the study, The advantage of transparent conductive film is that a very thin layer of material as a coating on a surface can provide touch screen capability. Transparent conductive film supports electronic device usability. Factors that influence commercial success in the wireless device and services market relate to usability above all: The designs of the iphone are genius designs because of the usability they bring. Development of an integrated hardware, software and service platform to support multiple wireless network standards is an essential aspect of market participation. The transparent conductive film markets are leveraging the expanding market opportunities related to mobile communication and media devices of smart phones and tablets among others. Transparent conductive film provides the base for device navigation by recognizing the presence of a finger as it moves across a screen. That navigation supports transmission of digital data into and out of the smart phone. The transparent conductive film markets are highly competitive. The competition is expected to intensify significantly as new technologies evolve.

3 Transparent conductive film principal competitive factors include price, product features, relative price/performance, product quality and reliability, design innovation, marketing and distribution capability, service and support, and corporate reputation. Indium tin oxide (ITO) has been the prevailing transparent conductive film used in touch screen applications. It requires an expensive and cumbersome sputtering deposition process. The price of indium is increasing rapidly and the film is rigid. There is demand for more flexible film in the market. The Touch Panel Transparent Conductive Film TCF market is $956 million in Markets are anticipated to reach $4.8 billion by ITO is an entrenched technology for display manufacturing. Indium tin oxide (ITO) has been the transparent conductive film technology for touch screens. Newer technology will erode ITO and provide improved functionality as lower prices. Transparent conductive film supports electronic device usability. WinterGreen Research is an independent research organization funded by the sale of market research studies all over the world and by the implementation of ROI models that are used to calculate the total cost of ownership of equipment, services, and software. The company has 35 distributors worldwide, including Global Information Info Shop, Market Research.com, Research and Markets, Bloomberg, and Thompson Financial. treatment efficacy, Care Management, CMHCB, Health Buddy System, Medicare Monitoring, Remote patient monitoring, Heart failure mortality, Keywords: Carbon Nanotubes Touch Panel TCF Transparent Conductive Film TCF Smart Phone Touch Screen Electronic Devices Capacitive Touchscreen Resistive Touchscreen Patterning ITO Indium tin oxide (ITO) Printable Electronics Nanotechnology Nano-Silver Companies Profiled Market Leaders Nitto Denko Oike & CO., Ltd Toyobo Teijin Market Participants 3M Calico Coatings Cambrios DVTI / Directed Vapor Deposition Hitachi Honeywell Heraeus Kodak Orthogonal

4 Leonhard Kurz Stiftung & Co.KG / PolyIC Sumitomo Metal Mining Co Materials DuPont / Teijin Films Toray Strategic Partnership with Cambrios Technologies Corporation Wisepower / Unidym Transparent Conductive Film: Market Shares, Strategies, and Forecasts, Worldwide, 2013 to 2019 Report Methodology This is the 548th report in a series of primary market research reports that provide forecasts in communications, telecommunications, the Internet, computer, software, telephone equipment, health equipment, and energy. Automated process and significant growth potential are priorities in topic selection. The project leaders take direct responsibility for writing and preparing each report. They have significant experience preparing industry studies. Forecasts are based on primary research and proprietary data bases. The primary research is conducted by talking to customers, distributors and companies. The survey data is not enough to make accurate assessment of market size, so WinterGreen Research looks at the value of shipments and the average price to achieve market assessments. Our track record in achieving accuracy is unsurpassed in the industry. We are known for being able to develop accurate market shares and projections. This is our specialty. The analyst process is concentrated on getting good market numbers. This process involves looking at the markets from several different perspectives, including vendor shipments. The interview process is an essential aspect as well. We do have a lot of granular analysis of the different shipments by vendor in the study and addenda prepared after the study was published if that is appropriate. Forecasts reflect analysis of the market trends in the segment and related segments. Unit and dollar shipments are analyzed through consideration of dollar volume of each market participant in the segment. Installed base analysis and unit analysis is based on interviews and an information search. Market share analysis includes conversations with key customers of products, industry segment leaders, marketing directors, distributors, leading market participants, opinion leaders, and companies seeking to develop measurable market share. Over 200 in depth interviews are conducted for each report with a broad range of key participants and industry leaders in the market segment. We establish accurate market forecasts based on economic and

5 market conditions as a base. Use input/output ratios, flow charts, and other economic methods to quantify data. Use in-house analysts who meet stringent quality standards. Interviewing key industry participants, experts and end-users is a central part of the study. Our research includes access to large proprietary databases. Literature search includes analysis of trade publications, government reports, and corporate literature. Findings and conclusions of this report are based on information gathered from industry sources, including manufacturers, distributors, partners, opinion leaders, and users. Interview data was combined with information gathered through an extensive review of internet and printed sources such as trade publications, trade associations, company literature, and online databases. The projections contained in this report are checked from top down and bottom up analysis to be sure there is congruence from that perspective. The base year for analysis and projection is With 2010 and several years prior to that as a baseline, market projections were developed for 2011 through These projections are based on a combination of a consensus among the opinion leader contacts interviewed combined with understanding of the key market drivers and their impact from a historical and analytical perspective. The analytical methodologies used to generate the market estimates are based on penetration analyses, similar market analyses, and delta calculations to supplement independent and dependent variable analysis. All analyses are displaying selected descriptions of products and services. This research includes referencde to an ROI model that is part of a series that provides IT systems financial planners access to information that supports analysis of all the numbers that impact management of a product launch or large and complex data center. The methodology used in the models relates to having a sophisticated analytical technique for understanding the impact of workload on processor consumption and cost. WinterGreen Research has looked at the metrics and independent research to develop assumptions that reflect the actual anticipated usage and cost of systems. Comparative analyses reflect the input of these values into models. The variables and assumptions provided in the market research study and the ROI models are based on extensive experience in providing research to large enterprise organizations and data centers. The ROI models have lists of servers from different manufacturers, Systems z models from IBM, and labor costs by category around the world. This information has been developed from WinterGreen research proprietary data bases constructed as a result of preparing market research studies that address the software, energy, healthcare, telecommunicatons, and hardware businesses.

6 YOU MUST HAVE THIS STUDY Transparent Conductive Film: Market Shares, Strategies, and Forecasts, Worldwide, Table of Contents Transparent Conductive Film Executive Summary The study is designed to give a comprehensive overview of the Transparent Conductive Film market segment. Research represents a selection from the mountains of data available of the most relevant and cogent market materials, with selections made by the most senior analysts. Commentary on every aspect of the market from independent analysts creates an independent perspective in the evaluation of the market. In this manner the study presents a comprehensive overview of what is going on in this market, assisting managers with designing market strategy likely to succeed. TRANSPARENT CONDUCTIVE FILM EXECUTIVE SUMMARY Touch Panel Transparent Conductive Film Market Driving Forces Transparent Conductive Film Supports Electronic Device Usability Transparent Conductive Film Market Driving Forces Touch Panel Transparent Conductive Film Market Shares Touch Panel Transparent Conductive Film Market Forecasts Transparent Conductive Film Market Description and Market Dynamics ES-1 ES-1 ES-3 ES-4 ES-6 ES-7 1. TRANSPARENT CONDUCTIVE FILM MARKET DESCRIPTION AND MARKET DYNAMICS Transparent Conductive Film Smart Phone Company Operations And Performance Business and Technology Trends Cloud Computing And Virtualization Enterprise Mobility World Economy Undergoing A Transformation Global Economic Conditions: Global Economy Becomes Steadily More Sluggish Global Economic Conditions Impact Markets 1-9 Transparent Conductive Film Market Shares and Market Forecasts This section selectively describes market shares, forecasts, segments, and regional revenue. Numbers are the result of primary research in all cases. Selected company are described from an independent analyst perspective with a thumbnail sketch or analysis of their market numbers or commentary on their strengths and weaknesses. Some of the analysis is focused on looking at the topic segment by segment, including company descriptive analyses by segment and subsegment. 2. TRANSPARENT CONDUCTIVE FILM MARKET SHARES AND FORECASTS 2-1

7 2.1 Touch Panel Transparent Conductive Film Market Driving Forces Transparent Conductive Film Supports Electronic Device Usability Transparent Conductive Film Market Driving Forces Touch Panel Transparent Conductive Film Market Shares Teijin Chemicals Teijin Chemicals Technological Advancement And Enhanced Product Functionality Cambrios and Hitachi Chemical Collaborate on Patternable, Transferable Transparent Conductive Film Hitachi Chemical Film Unidym Touch Panel Transparent Conductive Film Market Forecasts Capacitive Touchscreen Transparent Conductive Film Resistive Touchscreen Transparent Conductive Film Patterning ITO vs CNTs Cost Microsoft Bets Personal Computing (PCs) Taking A New Direction: Touch Markets, Requirements And Technologies Of Transparent Conductor Films Indium tin oxide (ITO) Alternatives In Transparent Conductive Films Market Transparent Conductors Can Be Based On Nano-Silver Conductive Transparent Silver Nanowire Thin Film Market Forecasts Silver Nano Particles Silver Nano Wires Carbon Nanotubes Market Size Cabon Nanotube (CNT) Makers Flexible or Printable Electronics Market Size Factors That Influence Commercial Success In The Wireless Device And Services Market Flexible E-Readers And Touchscreens Flexible Photovoltaics Printed Electronics Market C3Nano Challenges ITO Key Nanotechnology Market Segments Touch Panel Films E-Paper & Flexible Displays OLED Lighting Photovoltaics Health care Packaging Market Touch Panel Transparent Conductive Film Prices Touch Panel Transparent Conductive Film Regional Market Segments Smart Phone Market Regional Analysis Samsung Smartphone Shipments by Region, Dollars,H Apple Smartphone Shipments by Region, Units and Dollars,2011 and H ZTE Smartphone Shipments by Region Research In Motion (RIM) Smartphone Shipments by Region HTC Smartphone Shipments by Region China China overtakes US As Largest Smart Phone Market for Unit Shipments Chinese Apps Positioning Apps in China Mobile Phones Japan 2-53

8 ZTE CDMA Regional Subscriber Base 2-54 Transparent Conductive Film Product Description This section describes selected company and selected products. Products for this market segment are described with attention to the most significant aspect of features and functions in this category of product. The juxtaposition of a range of different product descriptions from a single market category provides a really good way to access market directions and achieve market competitive analysis. This section is arranged in three pieces: immersive products, conference room products, and end point products. Company products are described in the appropriate sections, meaning a company is mentioned several times in the chapter in different places TRANSPARENT CONDUCTIVE FILM PRODUCT DESCRIPTION Nitto Denko Nitto Denko Thin Film Applications OIKE & Co., Ltd Oike Tetolight TCF Teijin Chemicals Sumitomo Metal Mining Co Transparent Conductive Film Calico Coatings' M Transparent Conductive Film M Unpatterned Transparent Conductive Film M Unpatterned Transparent Conductors M Patterned Transparent Conductor Film M Transparent Conductive Film Corporate Division M Display and Graphics Business Segment M Transparent Conductive Film Medical Packaging Products M Transparent Conductive Film Definition M Translucent High Barrier Film M's Silver Ink Capacitive Touchscreens M Transparent Conductors M Unpatterned Transparent Conductors M Ultra Transparent Electrically Conductive Film Toray Advanced Film Transparent Conductive Material Using Silver Nanowire Ink Toray Transparent Conductive Films Toray Transparent Conductive Film Primary Raw Material Indium Toray Strategic Partnership with Cambrios Technologies Corporation Nanowire Ink Technology Toray Thin Film Transparent Conductivity Surface Resistivity Toray Thin Film Transparent Conductivity ITO Toray Thin Film Transparent Conductivity Coloration Toray Thin Film Transparent Conductivity Invisible Patterning Properties Wisepower / Unidym Transparent Carbon Nanotube (CNT) Conductive Films Wisepower / Unidym Carbon Nanotube (CNT) Successor to ITO Wisepower / Unidym Addresses Problems with ITO by Implementing Carbon Nanotubes (CNT) Wisepower / Unidym Introduces Carbon For Electronics Unidym Materials Unidym Carbon Nanotubes CNTs Chemical Vapor Deposition (CVD) Process 3-41

9 3.8.6 Unidym Architecture Unidym Technology Platform Unidym Touch Screens Unidym Flat Panel Displays Unidym High Speed, Solution-Based Processing NanoIntegris High Mobility Semiconductor Inks NanoIntegris Transparent Conductive Films Integral Components Of Devices NanoIntegris Results Using Sorted Nanotubes NanoIntegris High Resiliency, Low Sheet Resistance FUJIFILM Corporation Kodak and Heraeus Transparent Conductive Films For Touch Screens Kodak Touch Screen Technology Capacitive Touch Screen Is For Use In Cellular Handsets Kodak Point-Of-Sale Signage Application Orthangonal Apple Patent Could Lead To Thinner, Lighter iphone Screens Honeywell Cambrios and Hitachi Chemical Collaborate Cambrios and Hitachi Patternable, Transferable Transparent Conductive Film 3-62 Transparent Conductive Film Technology 4. TRANSPARENT CONDUCTIVE FILM TECHNOLOGY Transparent Conductive Film Basic Technologies Toray Thin Film Transparent Conductivity Surface Resistivity Toray Thin Film Transparent Conductivity ITO Toray Thin Film Transparent Conductivity Coloration Toray Thin Film Transparent Conductivity Invisible Patterning Properties 4-4 Transparent Conductive Film Company Profiles This section selectively describes company strategy, partners, acquisitions, and revenue by segment and regional revenue when available. Company are described by looking at what is most interesting about that company. The descriptions collectively give a sense of market directions within the industry segment. The alphabetical listing of company thumbnail sketches provides an accessible way to find out what is going on in any particular company. 5. TRANSPARENT CONDUCTIVE FILM COMPANY DESCRIPTION M M Revenue M Business Segments M Health Care Business: M Consumer and Office Business: M Safety, Security and Protection Services Business: M Performance By Geographic Area Calico Coatings' Calico Coatings' Physical Vapor Deposition (PVD) Cambrios DVTI DVTI's State Of The Art DVD coater Directed Vapor Deposition 5-13

10 5.5 Hitachi Honeywell Honeywell Performance Materials and Technologies Heraeus Kodak Kodak Transparent Conductive Film Nitto Denko Nitto Denko Financial Data OIKE & Co., Ltd OIKE Use Of Dry And Wet Coating Technologies OIKE Reform Involves Shift In Focus Away From Core Fields Of The Past Orthogonal Leonhard Kurz Stiftung & Co.KG / PolyIC Sumitomo Metal Mining Co Sumitomo Metal Mining Co Sapphire Substrates Sumitomo Metal Mining Co Revenue Sumitomo Metal Mining Co Materials Segment Smelting & Refining Segment Teijin Group Teijin Chemicals' ELECLEAR Transparent Conductive Film Teijin ELECLEAR Teijin Revenue Teijin Films Teijin Healthcare TeijinPharmaceuticals Teijin Advanced Fibers & Composites Business DuPont Teijin Films Worldwide Toray Toray Strategic Partnership with Cambrios Technologies Corporation Wisepower / Unidym Unidym Product Overview Unidym Manufacture And Application Of Carbon Nanotube (CNT) Unidym Focused On The Electronics Industry Selected Transparent Conductive Film Companies Transparent Conductive Film University Research 5-52 List of Tables and Figures Transparent Conductive Film Executive Summary Table ES-1 Touch Panel Transparent Conductive Film Principal Competitive Factors Table ES-2 Transparent Conductive Film Market Driving Forces Figure ES-3 ITO Transparent Conductive Film Market Shares, Dollars, 2012 Figure ES-4 Touch Panel Transparent Conductive Thin Film, Dollars, Market Forecasts, Worldwide, Transparent Conductive Film Market Description and Market Dynamics ES-2 ES-5 ES-6 ES-7

11 Figure Foreign Exchange Trend 11 Figure GDP Growth Outlook 12 Transparent Conductive Film Market Shares and Market Forecasts Table Touch Panel Transparent Conductive Film Principal Competitive Factors Table Transparent Conductive Film Market Driving Forces Figure ITO Transparent Conductive Film Market Shares, Dollars, 2012 Table ITO Transparent Conductive Film Market Shares, Dollars, Worldwide, 2012 Figure Teijin Chemicals Transparent Conductive Films Figure Touch Panel Transparent Conductive Thin Film, Dollars, Market Forecasts, Worldwide, Table Transparent Conductive Film Market Forecasts Units and Dollars, Worldwide, Table Main Criteria Of Transparent Conductive Films (TCFS) Table Touch Panel Transparent Conductive Film ITO, Silver Nanowire, Metal Oxides, Organic Based Films, and Composites Market Forecasts, Units and Dollars, Worldwide, Table Indium Tin Oxide (ITO) Transparent Conductive Thin Film Market Forecasts, Dollars, Worldwide, Table Conductive Transparent Silver Nanowire Thin Film Market Forecasts, Dollars, Worldwide, Table Transparent Conductor Film Main uses Table Transparent Conductor Film Value and Market Share Table Transparent Conductor Film Main Technologies Table Conductive Transparent Silver Nanowire Thin Film Market Forecasts, Dollars, Worldwide, Table Smart Phone Innovation Figure Opportunities for ITO Replacements 30 Figure

12 C3Nano Value Chain Participation Source: C3Nano. Figure Transparent Conductive Film Regional Market Segments, Dollars, 2012 Table Transparent Conductive Film Regional Market Segments, 2012 Figure Smart Phone Regional Market Segments, Dollars, 2011 Table Smart Phone Regional Market Segments, Dollars, 2011 Table Smartphone Shipments Samsung by Region, Dollars, 2011 Table Samsung Regional Market Segments, Worldwide, 2011 and 2012 Table Apple Smart Phone Regional Market Segments, Dollars, Worldwide, H Table Apple Smartphone Shipments by Region, Units and Dollars,2011 Table ZTE Smart Phone Regional Market Segments, Dollars, Worldwide, H Table Research In Motion (RIM) Smartphone Shipments by Region, Dollars,H and 2011 Table Research in Motion Smart Phone Regional Market Segments, Dollars, Worldwide, H Table Research in Motion Regional Market Segments, Dollars, Worldwide, 2011 and 2012

13 Table HTC Smart Phone Regional Market Segments, Dollars, Worldwide, H Figure CDMA Regional Subscriber Base Transparent Conductive Film Product Description Figure Nitto Denko Conductive Transparent Film Figure Nitto Denko Conductive Transparent Film Structures Table Nitto Denko Conductive Transparent Film Features Figure Nitto Denko ELECRYSTA-Based Touch Screen Figure Oike Transparent Conductive FIlm Figure M offers Unpatterned Transparent Conductors (UTC) Figure M Unpatterned Transparent Conductor Selection Guide Table M electro and communications segment target markets Table M Transparent Conductive Thin Film Products Supported Table M Transparent Conductive Film Medical Packaging Products Figure M Capacitive Touchscreens With Tiny Bezels, 10x Faster Responsiveness Table Toray Transparent Conductive Film Market Advantages Table Toray Transparent Conductive Film Market Challenges Table Toray Key Technology Benefits Of The Transparent Conductive Film Nanowire Ink Figure Toray Industries Mass-Production Of Transparent Conductive Sheet Using Two-Layer Carbon Nanotubes (CNTs) Figure CNT Transparent Conductive Film Table Wisepower / Unidym's Carbon Nanotube (CNT) Thin Film Primary Applications Table Benefits of Wisepower/ Unidym Carbon Nanotube (CNT) Thin Films Table Wisepower / Unidym Addresses Problems with ITO by Implementing Carbon Nanotubes (CNT)

14 Table Wisepower / Unidym Product differentiation Figure Unidym Carbon Nanotubes CNTs Chemical Vapor Deposition (CVD) Process Figure Unidym Technology Platform Figure Unidym Thin Films Figure Unidym Carbon Nanotubes Figure Unidym Touch Screens Figure Unidym Glass Films Figure Unidym Carbon Nanotube CNT Film Features Table Unidym Carbon nanotube films Flat Panel Display Features Table NanoIntegris Products Figure NanoIntegris Transparent Conductive Films Table NanoIntegris Carbon Nanotubes Characteristics Table Orthangonal Positioning Table Orthangonal Product Features Figure Apple iphone Screens Transparent Conductive Film Technology Figure Dry Coating Vacuum Deposition and Sputtering Process for Transparent Conductive Film Figure Wet Coating Process for Transparent Conductive Film Transparent Conductive Film Company Profiles Table M Diversified Technology Company Businesses Table M Business Segment Products Figure Directed Vapor Technologies International Vapor Deposition Set Up Figure DVTI Without Gas Jet Unfocused copper vapor (green) Figure DVTI With Gas Jet: Focused Copper Vapor

15 Figure Sumitomo Metal Mining Co Expansion of Battery Materials Figure Sumitomo Metal Mining Co Sales Integration in China Figure Sumitomo Metal Mining Co Launch of Sapphire Substrates Figure Sumitomo Metal Mining Co Materials Segment Figure Sumitomo Metal Mining Co Revenue Figure Sumitomo Metal Mining Co Segment Margin Figure Sumitomo Metal Mining Co Smelting & Refining Segment Table Teijin Advanced Fibers & Composites Business Figure Unidym Product Overview

16 ABOUT THE COMPANY WinterGreen Research, research strategy relates to identifying market trends through reading and interviewing opinion leaders. By using analysis of published materials, interview material, private research, detailed research, social network materials, blogs, and electronic analytics, the market size, shares, and trends are identified. Analysis of the published materials and interviews permits WinterGreen Research senior analysts to learn a lot more about markets. Discovering, tracking, and thinking about market trends is a high priority at WinterGreen Research. As with all research, the value proposition for competitive analysis comes from intellectual input. WinterGreen Research, founded in 1985, provides strategic market assessments in telecommunications, communications equipment, health care, Software, Internet, Energy Generation, Energy Storage, Renewable energy, and advanced computer technology. Industry reports focus on opportunities that expand existing markets or develop major new markets. The reports access new product and service positioning strategies, new and evolving technologies, and technological impact on products, services, and markets. Innovation that drives markets is explored. Market shares are provided. Leading market participants are profiled, and their marketing strategies, acquisitions, and strategic alliances are discussed. The principals of WinterGreen Research have been involved in analysis and forecasting of international business opportunities in telecommunications and advanced computer technology markets for over 30 years. The studies provide primary analytical insight about the market participants. By publishing material relevant to the positioning of each company, readers can look at the basis for analysis. By providing descriptions of each major participant in the market, the reader is not dependent on analyst assumptions, the information backing the assumptions is provided, permitting readers to examine the basis for the conclusions. About The Principal Authors Ellen T. Curtiss, Technical Director, co-founder of WinterGreen Research, conducts strategic and market assessments in technology-based industries. Previously she was a member of the staff of Arthur D. Little, Inc., for 23 years, most recently as Vice President of Arthur D. Little Decision Resources, specializing in strategic planning and market development services. She is a graduate of Boston University and the Program for Management Development at Harvard Graduate School of Business Administration. She is the author of recent studies on worldwide telecommunications markets, the top ten internet equipment companies, the top ten contract manufacturing companies, and the Top Ten Telecommunications market analysis and forecasts. Susan Eustis, President, co-founder of WinterGreen Research, is a senior analyst. She has done research in communications, healthcare equipment, and computer markets and applications. She holds several patents in microcomputing and parallel processing. She has the original patents in electronic voting machines. She has new patent applications in format varying, mulitprocessing, and electronic voting. She is the author of recent studies of the Regional Bell Operating Companies' marketing strategies, Internet equipment, biometrics, a study of Internet Equipment, Worldwide Telecommunications Equipment, Top Ten Telecommunications, Digital Loop Carrier, Web Hosting, Web Services, and Application Integration markets. Ms. Eustis is a graduate of Barnard College.

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